Hello,
Our team has been completely blocked for over 13 days trying to notarize our macOS desktop application for external distribution via Developer ID. Every single submission to the notary service fails immediately with statusCode: 7000 and issues: null.
The exact error returned by xcrun notarytool is:
"Team is not yet configured for notarization. Please contact Developer Programs Support..."
We have already confirmed this is an account-level backend restriction rather than a code-signing or binary packaging issue. To prove this, we submitted signed raw system binaries (copies of /bin/cat and /bin/echo with no app content) and they were rejected with the identical Team 7000 error code. Our Free Apps Agreement is active, and our tax/compliance forms are completely up to date.
We opened a high-priority ticket with Developer Support (Case #20000128878099), but the initial front-line response was a generic boilerplate macro telling us to complete iOS App Notarization metadata fields and accept the EU Alternative Marketplace Addendum. None of this applies to a standard macOS application distributed outside the Mac App Store.
Team Details: • Team ID: QDH4N9GF75 (Metafix Fintech LLC) • Platform: macOS • Tooling: xcrun notarytool
Recent Submission Request IDs (All rejected identically with issues: null): • 360351f5-72b5-4f60-949b-531bf3c0e514 • dfaae647-250d-463d-b0e9-8f8f0738bd95 • e8950d1b-5bdc-41f5-8379-da6ba3311941
Could a Developer Relations engineer or community manager please flag this case internally? Our team profile requires a manual configuration adjustment or provision reset on Apple's backend to enable the Developer ID Notary capability for our Team ID.
Thank you, Jobson