Current issue (happening now)
I get blocked immediately after entering my identity details and address.
Apple Developer app (iPhone)
I start the enrollment flow.
After identity verification, I enter my address (Street Address, City/Town, State/Province, Postal/Zip, Phone).
As soon as I tap Continue, I get:
Contact Us to Continue
There may be an issue with your account that needs to be resolved before you can continue. Please contact support.
I cannot proceed past this point.
Web enrollment (developer.apple.com)
When I try on the web, I get:
Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time.
This happens right after providing identity + address (before I can proceed further).
Previous timeline (related background)
~3 months ago I incorporated my company in Türkiye (Ltd. Şti.) and tried to enroll as an organization.
What happened
First attempt on the web: enrollment was approved, but I couldn’t complete payment. Support told me to reset and try via the Developer app.
Developer app enrollment then requested identity + “association with the enrolling entity” and company documents:
Government-issued photo ID
Employment/association verification
Commercial registry extract (signed/stamped)
Articles of association
Tax office + tax number document
Signatory circular
I uploaded the requested documents. Apple replied that Turkish documents were unsupported and asked for “solicitor-certified English translations.”
I uploaded English translations that were sworn-translator stamped.
Why the translations were not notarized
In Türkiye, due to the current economic situation, notarizing multiple translated corporate documents can cost hundreds of USD. Because of that, I initially provided sworn-translator certified (stamped) English translations rather than notarized translations.
The translation office I worked with told me they regularly prepare company document translations for Apple Developer Program enrollments and that translator-certified translations are usually sufficient. My plan was to get everything notarized immediately if Apple explicitly requested notarization again or clarified that notarization was mandatory.
About a week later, I received:
Your enrollment request for your company has been declined.
I followed up multiple times asking what exact requirement was not met (translation certification type, identity/association verification, etc.). Phone support said the decision was final and they could not disclose the reason.
Additional detail discovered after the decline (document error fixed)
After the decline, I reviewed all documents line-by-line and found a serious issue in my signatory circular:
My company was incorporated on 27.08.2025.
The signatory circular incorrectly stated that my authority started on 27.08.2023 (two years earlier).
This was a notary/document preparation error. I immediately returned to the notary and had it corrected. They acknowledged the mistake, and I can obtain an official written statement confirming the correction if needed.
However, Apple has not provided a channel to submit corrected documents, and support is not giving a path forward.
What I’m asking the community
Has anyone seen the “Contact Us to Continue” message triggered at the identity/address step and successfully fixed it? If yes, what specifically solved it?
Is this typically an Apple Account eligibility/restriction flag, or can it be caused by address/region verification format issues?
After an organization enrollment is declined, is there a known path to re-apply successfully (e.g., notarized translations vs translator-stamped, or having a different authorized representative apply as the Account Holder)?
If documents were corrected after the decline (like the notary error above), is there any supported way to resubmit without starting from zero?
Any concrete guidance would help. Thank you.