NEURL Filter configuration approved under wrong Developer Team — resubmission blocked by duplicate domain

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Hi,

My NEURL Filter configuration (ID 9f3cbff8-63de-4c69-bf68-c19cd1c5d842) was approved on August 5, 2026, but it turned out to be attached to the wrong Apple Developer Team — an old individual account (S5VDH23BBZ) I no longer have access to, instead of my actual organization team, KRKJ76BC7W (SCOTTO), which owns and signs the app (bundle ID com.dropbet.DropBet).

I contacted Developer Support, who said they couldn't transfer it and suggested replying to the original approval email — I did (on 08/08, then several times) with no response.

I then tried resubmitting the same configuration under the correct team (KRKJ76BC7W), but the portal rejected it with: "A configuration with the same PIR Server Domain already exists." So a fresh submission is technically impossible while the original stays attached to the wrong account — the only real fix is transferring or re-attaching the existing approved configuration to KRKJ76BC7W.

PIR Server.png

Has anyone dealt with this kind of Team ID mix-up before, or know who on the Network Extension / NEURL Filter team could help reassign an approved configuration? Happy to provide any additional details.

Thanks in advance.

Answer 1

RomainDropB OP

17h

Quick bump — it's been a couple of days with no response yet, and this is quite time-sensitive on my end.

Is there anyone from Apple DTS who could help with this, or who might have the right internal contact to get an approved configuration reassigned between Team IDs?

Also — genuine question, since I'm not familiar with the process: if I open a paid Technical Support Incident (TSI) for this, is that actually something DTS engineers can act on for an account/entitlement-transfer issue like this one? Or would it likely get bounced as "out of scope" since it's more of an account administration matter than a code-level technical question? I'd rather not spend one of my two free incidents on this if it's not the right tool for the job.

Any pointer — even just "this isn't something the forum/DTS can fix, go through X instead" — would genuinely help at this point.

Thanks again for any help.