I'm trying to complete an Organization enrollment and it has been stuck for over seven weeks with no response from Apple.
Timeline:
- Earlier: submitted all the documents that were requested, and was then asked to fill in the enrollment form again from scratch.
- 8 July 2026 — submitted the new enrollment request. Received the standard "We've received your enrollment request" email, saying I'd be contacted once my authority to bind the organization has been verified.
- 22 July 2026 - replied to that email asking for a status update. No response, not even an acknowledgement.
- Since then - nothing. I've called Developer Program Support several times and waited on hold for roughly an hour each time without ever reaching a person.
The legal entity is a Polish limited company (sp. z o.o.) with a D-U-N-S number, and I am the person authorised to sign on its behalf. Nothing in my account shows what, if anything, is blocking the verification.
My questions:
- Is there any channel that actually gets a response for a stalled enrollment in Europe, other than the phone line and the reply-to address on the enrollment confirmation email?
- If an Apple employee sees this: I can provide the Enrollment ID - happy to share whatever is needed to get this looked at.
Any pointer would be genuinely appreciated. I can't ship anything and I have no way to find out what's holding it up.