Can someone at Apple please help move this case forward?
Team F587Y8G7S4 (Individual membership, active since 3 July 2026) has never been able to notarize. Every submission, including an empty test zip, is rejected before scanning with:
statusCode 7000 — "Team is not yet configured for notarization" issues: null, ticketContents: null
Latest test: submission 08e5b2a7-db7d-4a3c-b760-fbe97266ad0a, 7 September 2026, 18:10 UTC. First occurrence: submission f2331ba3-65e0-4513-aa46-da98ecc6d742, 3 July 2026. Signing: Developer ID Application (G2), hardened runtime, uploads succeed. Membership and all agreements are active.
Developer Programs Support case 102932780546 has been open since 4 July. It was escalated on 25 July, then "escalated to our engineering team" on 18 August and again on 2 September. No internal ticket number, no timeline, and no engineer has contacted me. I have supplied every detail requested (repro steps, timestamps, screenshots).
Please:
- Escalate case 102932780546 to the team responsible for Notary Service provisioning.
- Confirm Team F587Y8G7S4's notarization provisioning is being reviewed or reset.
- Provide the internal ticket number and the current next step.
This is blocking a commercial macOS release. If you need anything else, tell me exactly what to provide.