Hello,
I'm currently unable to complete my Apple Developer Program enrollment through the Apple Developer app on my Mac, and I would appreciate some assistance from Apple Developer Support.
Timeline:
- I initially started my individual enrollment through the Apple Developer app on my Mac.
- The enrollment process was interrupted before I could complete it.
- When I returned to the app, the "Enroll Now" button was greyed out and no longer available.
- I checked the Apple Developer website, where enrollment works normally and allows me to proceed all the way to the $99 payment page.
- I contacted Apple Developer Support and followed up a second time under Case 103001685280, but I have not received a response to either message.
Current blocker:
The Apple Developer app displays the following message:
"Enrollment through the Apple Developer app is not available for this Apple Account."
The issue appeared immediately after my interrupted enrollment attempt. Since web enrollment remains available, I suspect the previous attempt may have left an incomplete enrollment record or affected my eligibility to enroll through the app.
I am based in Egypt and would like to complete enrollment through the Apple Developer app using the local App Store pricing. I would prefer not to switch to web enrollment when the app enrollment option was originally available to me.
What I am requesting:
Could someone from Apple Developer Support please review my account and check whether the interrupted enrollment left a pending or incomplete record?
If that's the cause, I would be very grateful if the enrollment status could be reset or corrected so that the "Enroll Now" option becomes available again in the Apple Developer app.
I cannot resolve this from my side, and the issue is currently preventing me from moving forward with publishing my iOS application.
Case number: 103001685280
Country: Egypt
Enrollment type: Individual
Device: Mac
Web enrollment: Available (reaches payment page)
App enrollment: Unavailable ("Enroll Now" disabled)
Thank you for taking the time to review this. I would really appreciate any help in getting my enrollment back on track.