Hello,
I am writing to request assistance with my initial enrollment into the Apple Developer Program, which unfortunately could not be completed by the internal operations team. I received the standard rejection email stating that my enrollment couldn't be completed at this time, but I have not been given a specific reason or a path forward to rectify any potential issues.
I suspect the enrollment issue occurred because I used the web portal instead of the Apple Developer App. I was forced to use the website because the 'Enroll Now' button inside the app was entirely greyed out and unresponsive, and the app's troubleshooting links kept redirecting me back to the website.
All of my details including my legal name, government-issued ID, Apple Account information, and payment billing details are fully legitimate, completely match one another, and belong strictly to me.
My case number is 102987749740.
Could a community manager or support specialist please help escalate this case to the operations team for a manual identity and document review? I am fully prepared to provide any necessary verification documents through official support channels to clear this up and complete my enrolment properly via the Developer App.
Thank you for your time and assistance.
