You are probably aware of the upcoming root certificate change for any servers you might have that you use to send push notifications by connection to APNs. If you are not, here is the announcement. We have been getting some questions about this, and understand not everyone is familiar with their server setup. First, we would like to clarify that this is only a change to your server's certificate trust store. You do not need to update anything else, like your APNs push certificates, the build certificates and provisioning profiles for your team/app, and so on. All you need to do is to install the mentioned new root certificate to your push server's trust store. If you are using a 3rd party push provider, it is them who will need to handle their servers. But you may want to double check with them nevertheless. If you are managing your own push servers that connect to APNs directly, then it is your responsibility to download and install the root certificate mentioned in the above link on your server(s). Unfortunately we cannot provide specific instructions on how to install this root certificate on every kind of server out there. Each server operating system/push server software will have different ways these root certificates are installed, which is out of scope of our support abilities. If you are not sure how to do this, I would recommend you seek help for this from your server-side developers or server admins. Or, if you don't have access to such resources, you can ask the support channels for your system the question: How do I install a root certificate? We have setup a test server at 17.188.143.34:443 that you can use to try and send pushes to test whether your new root certificate is correctly installed. An alternative way to test this would be, from a terminal prompt: openssl s_client -connect 17.188.143.34:443 -servername api.sandbox.push.apple.com -verifyCAfile USERTrustRSACertificationAuthority.crt -showcerts Change the parameter to the -verifyCAfile argument to point to your trust store, and it should allow you to validate Sample return results would be: Connecting to 17.188.143.34 CONNECTED(00000003) depth=2 C=US, ST=New Jersey, L=Jersey City, O=The USERTRUST Network, CN=USERTrust RSA Certification Authority verify return:1 depth=1 CN=Apple Public Server RSA CA 11 - G1, O=Apple Inc., ST=California, C=US verify return:1 depth=0 C=US, ST=California, O=Apple Inc., CN=api.sandbox.push.apple.com verify return:1 Argun Tekant /  DTS Engineer / Core Technologies

Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.

I have converted a large part of the data, but only 5% of the data was successfully converted. The failed devicetoken shows "bad devicetoken" when accessing APNS. Here are examples of failed conversions devicetoken. Is there any official documentation for this part? DeviceToken Orgin \xc2\xa1\xcb\x9cr\xc3\x81\xe2\x80\x9e\x01b\xc3\xbce1pf\t\xc2\xa7\xc3\x82v}\xc3\xa1\xc3\x9a:?\r\n\xc3\xa5\xc6\x92\xc3\xb7y\xc3\x9e\xe2\x80\x9c\xc3\x89r

There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes. But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately. Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.

Hello Apple Support Team, We are using auto-renew plans in our app We have set the webhook URL in our App Store Connect account to get the Store server notification to get the auto renew data for an user The issue is when a user purchases any auto-renew plan at the auto-renew time, we are getting null data from the Apple side. We have printed the log's data to check what data are coming from the Apple webhook. we have attached our logs data please check it and let me know what can we do to resolve this

Does iOS provide a callback when a notification is manually removed from the notification tray ?

I am trying to add voip call functionality to my app. It works as expected while the app is in the foreground. But in the background it does not. I have registered the app as requiring background voip permissions. My implementation doesn't fit into one of these posts, so here is a gist: https://gist.github.com/BrentMifsud/4be43c022c1279f04ecb56250a86b3f1

I’m building a standalone Apple Watch smart alarm app that should trigger alarms on the watch in response to Bluetooth or internet events. This means the app operates in the background and attempts to trigger an alarm when such an event occurs. As far as I know, the appropriate API for this is WKExtendedRuntimeSession.notifyUserWithHaptic:repeatHandler. However, I can’t seem to start an extended runtime session while the app is in the background. I’m getting the following error: -[WKExtendedRuntimeSession _invalidationReasonAndDelegateCallbackErrorForError:outCallbackError:]:729: WKExtendedRuntimeSession hit internal error. Error Domain=com.apple.CarouselServices.SessionErrorDomain Code=17 "startSession cannot be called on a scheduled session" UserInfo={NSLocalizedDescription=startSession cannot be called on a scheduled session} Calling notifyUserWithHaptic directly also similarly fails. It seems notifyUserWithHaptic is intended to be scheduled during a foreground session to trigger at a later time, rather than being called ad hoc from a background context. Is there any way to create a proper alarm view on the Apple Watch from a background execution context?

token:009739d008a19dbe7e2273a1e4e8b5f73c4e2d7e220e7308f41e316f4c2fcf56 最近app无法收到服务端通过apns推送的通知，提交是成功的，但是app的所有用户都无法收到通知

Push-notification token is properly requested and displayed from the iOS simulator / xcode, but not from the release in the AppStore... Both popups for permission (push-notifications and critical alert) appear and can be confirmed, but no callback takes place...

Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.

After upgrading my latest M4 MacBook Pro to macOS 15.2, and even after connecting my iPhone with iPhone Mirroring, there is no 'Allow notification from iPhone' switch option in the macOS notification settings menu, which prevents me from displaying push notifications from my iPhone on macOS.

My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC. The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications] Issues: VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same. Framework used are: PushKit, UserNotifications, GoogleWebRTC . I don't understand where is the gap, the backend triggers the APNS but there no response. Ports enabled on server are: 443, 5223, 2197, 2195, 2196. Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler). What all I have checked: 1)My server to APNS server connectivity. 2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment. 3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend. Kindly guide me where I can check in this flow. Thanks in Advance!

@App Store Commerce Engineer hi, have you already implement something for handle server notification if user buy non consumable purchases product, how my server should know if user boutght something ?

I got notification filtering permission from appStoreConnect, i.e. com.apple.developer.usernotifications.filtering, but not able to suppress notification even after setted contentHandler(UNNotificationContent()) and contentHandler(UNMutableNotificationContent()). Added entitlements in both extension and main app, also in signing profile these Entitlements are visible, what other changes should I do?

How do i add the red bubble badge notification on the app for unread in app messages

Hi, we've observed a weird behavior for a small amount of our user that we keep receiving the same token from APNs despite it's shown as Unregistered. When we try to send push to the token, we got an Unregistered error so we remove that token from our server. However, later we would receive an add token request from the client with the same token we just removed, and when we try to send to the token it returns Unregistered again so we remove the token again. This happened 3 times for a user in an hour. The identifierForVendor remains the same for all the requests. We also owns the client and I've checked client code that it's sending the token it received from didRegisterForRemoteNotificationsWithDeviceToken to the server.

We have implemented Carplay in our voip based project and in this we have implemented Incoming call and chat notification feature for Carplay. For Carplay we implemented siri. Siri Object donated Successfully in Notification service Extension when notification didreceive method called. Donation Code :- func donateIncomingMessageIntent(sender: String, senderId: String, message: String, messageId: String, userInfo: [AnyHashable: Any],destination:String) { // Create proper name components clearAllinteraction() var nameComponents = PersonNameComponents() nameComponents.givenName = sender //unknown let senderPerson = INPerson( personHandle: INPersonHandle(value: senderId, type: .unknown), nameComponents: nameComponents, displayName: sender, image: nil, contactIdentifier: senderId, customIdentifier: "sender_\(senderId)" ) let recipientPerson = INPerson( personHandle: INPersonHandle(value: "me@example.com", type: .emailAddress), nameComponents: nil, displayName: "Me", image: nil, contactIdentifier: "me_id", customIdentifier: "user_id" ) let inMessage = INMessage( identifier: messageId, conversationIdentifier: "conversation_\(senderId)", content: message, dateSent: Date(), sender: senderPerson, recipients: [recipientPerson], groupName: nil, messageType: .text ) let intent = INSearchForMessagesIntent( recipients: [recipientPerson], senders: [senderPerson], searchTerms: [message], attributes: .unread, dateTime: nil, identifiers: [messageId], notificationIdentifiers: [messageId], groupNames: ["Messages"] ) let interaction = INInteraction(intent: intent, response: nil) interaction.identifier = "message_\(messageId)" interaction.direction = .incoming // Add direction DispatchQueue.global(qos: .userInitiated).async { interaction.donate { error in if let error = error { print("❌ Failed to donate INSearchForMessagesIntent: \(error.localizedDescription)") } else { print("✅ Donated INSearchForMessagesIntent successfully!") let intentData: [String: Any] = [ "senderName": sender, "senderId": senderId, "message": message, "messageId": messageId, "timestamp": Date().timeIntervalSince1970, "conversationId": "conversation_\(senderId)", // Add conversationId "destination":destination ] let defaults = UserDefaults(suiteName: "group.com.chatapp") // 🔁 Use your App Group ID defaults?.removeObject(forKey: "lastCarPlayIntentData") defaults?.set(intentData, forKey: "lastCarPlayIntentData") defaults?.synchronize() } } } } Here SenderID is like 3000@abc,2000@abc etc. In siri ,When we handle INSearchForMessagesIntent at that time all data getting from Userdefaults because without Userdefaults INSearchForMessagesIntent value nil. Even we enabled announcement using .allowAnnouncement. We also tried to save same sender in contact Book because sometime siri search contact and not found then may be raise this type of issue. So we need code level support for read incoming message in carplay when notification comes. Thank you.

When the app kills the process. Received APNs push message. Push messages carry voice related information. At the same time as receiving the push, obtain the voice playback of this voice message. How to achieve it?

We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.