Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Alarmkit custom sound plays once
When setting a custom sound in AlarmKit, the alarm only plays the audio file once. I can understand why push notifications would play a sound only once, but I don’t understand why alarms can only play the sound for less than 30 seconds. We’re already at beta 6, so I’m wondering if Apple still hasn’t fixed this or if they have no intention of fixing it.
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Aug ’25
About Delay issues with iPhone VoIP applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"
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[iOS 26 beta] Unexpected Behavior: didRegisterForRemoteNotificationsWithDeviceToken Invoked Before User Notification Authorization on iOS 26 Beta
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?
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Jul ’25
Crash in Swift 6 when using UNUserNotification
After porting code to Swift 6 (Xcode 16.4), I get a consistent crash (on simulator) when using UNUserNotificationServiceConnection It seems (searching on the web) that others have met the same issue. Is it a known Swift6 bug ? Or am I misusing UNUserNotification ? I do not have the crash when compiling on Xcode 26 ß5, which hints at an issue in Xcode 16.4. Crash log: Thread 10 Queue : com.apple.usernotifications.UNUserNotificationServiceConnection.call-out (serial) As far as I can tell, it seems error is when calling nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) I had to declare non isolated to solve a compiler error. Main actor-isolated instance method 'userNotificationCenter(_:didReceive:withCompletionHandler:)' cannot be used to satisfy nonisolated requirement from protocol 'UNUserNotificationCenterDelegate' I was advised to: Add 'nonisolated' to 'userNotificationCenter(_:didReceive:withCompletionHandler:)' to make this instance method not isolated to the actor I filed a bug report: Aug 10, 2025 at 2:43 PM – FB19519575
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Sep ’25
APNs Auth Key download error after revoking old key — “already downloaded” for new key
I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once. Later, due to some issues, I revoked that key. After that, I created a new APNs Auth Key. The download button appears, but when I click it, I get the message: "Auth Key can only be downloaded once. This auth key has already been downloaded." This is incorrect because: The key is newly created in my account. I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop. I have no other active APNs Auth Keys in my account. Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging). This is blocking my production release. Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?
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Aug ’25
APN's not delivering to macOS devices
Hello, I am building a swift macOS app and have noticed issues today with delivering APN's to both development and production devices. Similar to this thread the only way I can get them to deliver temporarily is to do one of: Change the bundle ID of my app to a new bundle ID, then start it up. I will usually get the first notification. Reset my network (either wired ethernet or wifi, typically both) Using the push notifications console for development sends, I see the message "discarded as device was offline" in the delivery log even though the device is still online and was just registered when I got back the deviceToken. If I set an expiration on development notifications then the delivery log says "stored for device power considerations" and the notification will then send once I do one of the above steps (new bundle or reset network). Previous to today the notifications were sending immediately and I had no issues getting them. Is there something I can do to fix this problem, is it a problem with the APN provider, or is it something else I haven't thought of? A unique ID for an expiration-based notification is 1755def8-1a44-cbcf-c64b-64e435c30f81, and a non-expiry is d7a72b46-0c64-4500-0abc-3734f9efbd90.
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Jan ’25
Xcode16.1&iOS18.1.1 Debugging App, unable to respond “didRegisterForRemoteNotificationsWithDeviceToken” delegation
I am an iOS development engineer. Recently, I updated the Xcode version to 16.1 (16B40) and updated my debugging device (iPhone 15) to iOS 18.1.1. However, I found that I could not respond to the delegate method. I confirmed that my code, certificate, Xcode settings, and network environment had not changed. Simply executing application.registerForRemoteNotifications() in func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool did not receive a response(didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError ). In the same environment, when I switched to another device for debugging (iOS 17.0.3), the delegate method would respond. I really don't know what to do, I hope someone can help me, I would be very grateful. Please note: Everything is normal when using devices before iOS 18.1.1 version
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Oct ’25
Push Notifications largely not get transmitted
I have three apps with a very low user rate, so it's easier to compare. In all three apps, when I send a notification to APNs, over two-thirds receive a "Stored - Device Offline" status, but only one or two notifications are delivered afterward. No message has been sent after that. The total number of recipients is 89; 26 were delivered to the device, and 62 were stored in APNs. One was delivered from storage, and one was discarded. All app users are located in the same region, and mobile internet or Wi-Fi is available everywhere. I can't believe that so many iPhone users aren't getting connected to APNs to receive the stored message. Or are event not connected. Or are there any other reasons why a notification cant be transmitted. (User beahaviour, time of not using the app or something else?)
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Mar ’25
CloudKit Subscriptions Not Triggering Push Notifications - No NotificationSend Events
ISSUE: CloudKit subscriptions are not triggering push notifications despite correct configuration. CloudKit logs show RecordSave events but NO NotificationSend events, indicating CloudKit is not attempting to send to APNS. CONTAINER: iCloud.Wunderkind.StrikeForceApp ENVIRONMENT: Tested in both Development and Production iOS 18.6.x Xcode 15.x (update with your version) Device: iPhone (not simulator) EVIDENCE: Subscriptions exist and are visible in CloudKit Dashboard Records are being created successfully (verified in logs) Device token is registered: 60eb962ff189dc5c2c0ef3e9d6643d72b4442a831bae224d2a553588b2e29139 Local notifications work correctly CloudKit logs show RecordSave but NO NotificationSend events STEPS TAKEN: Regenerated push certificates Disabled and re-enabled Push Notifications capability Deleted and recreated subscriptions Tested in both Development and Production environments Verified aps-environment entitlement matches environment Confirmed notification permissions granted SPECIFIC TEST: Creating a Challenge record with recipientRef matching my user triggers: ✅ RecordSave event in CloudKit logs ❌ No NotificationSend event ❌ No push notification received EXPECTED: CloudKit should send NotificationSend events and deliver push notifications when subscriptions match. ACTUAL: No NotificationSend events appear in CloudKit logs, no notifications delivered.
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Sep ’25
VoIP call notification is randomly not delivered to a specific user
I'm facing an issue delivering VoIP push notifications to user devices. It's pretty random, sometimes notifications are delivered and sometimes not. I've had a call with the user to understand and narrow down the issue, including testing delivery of pushes to their device token via Push Notification Console as described here: https://developer.apple.com/documentation/usernotifications/testing-notifications-using-the-push-notification-console#4181180. I asked a user to use Wi-Fi first and tried delivering around 10 pushes via console and 2 of them were lost while the rest was delivered. I asked a user to use cellular and tried delivering also around 10 pushes and most of them were lost and only few of them were delivered. Production environment was used to deliver pushes hence I cannot see delivery log and so I have no visibility over a reason why push wasn't delivered. I wanted to file a code-level support ticket to get help however I need to supply a sample xcode project which in this particular case doesn't make any sense as I'm using Apple's Push Notification Console tool and it delivers pushes in some cases while doesn't deliver it in other cases. I'm pretty familiar with all potential reasons why push might not be shown on device, including app early crashes, not reporting a call to CallKit etc. => although you never know, I'm pretty sure it's not our case. How can I get support on investigating specific user device token delivery issues like in the case I described above? I have device token and push console records but it's not clear how to get support on that. Thank you!
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Feb ’25
Can APNs handle large numbers of VoIP requests in real time?
I am developing a system to send VoIP notifications to terminals with APNs. I understand that the maximum JSON Payload for VoIP is 5kb. If I want to send VoIP notifications to 3000 terminals, I am considering sending 3000 requests in parallel from the system to the APNs, will the APNs guarantee that the notifications will be sent to each terminal without a significant time lag when receiving 3000 requests simultaneously?
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Apr ’25
Issue with app not waking up intermittently due to Pushkit (VOIP)
I am developing a VoIP service. Usually, when receiving a VoIP Push, Callkit is exposed immediately after receiving the message and the app is designed to be used. However, there is an extremely intermittent phenomenon (not well reproduced) where the app does not wake up even when receiving a VoIP Push. And after a long time, the app wakes up and Callkit is activated. (A long time after receiving the call…) Has anyone experienced the above phenomenon? I wonder if there are any reported parts depending on the OS version. (I have identified that it does not occur in the 17.x version, but it is difficult to guarantee because it occurs extremely intermittently) The app is not running in the background, but... Could this be happening if there are a lot of pending operations in the background? I need help urgently
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Mar ’25
Error when running Live Activities
Hi there, This is my first time posting here. I'm working on small projects on Swift and SwiftUI now and then. I'm currently trying to develop an application that gets some bus arrival data using API and displaying them with live activities. The thing is that I'm not quite sure how frequently updates work yet. Still trying to figure out if I can update the live activity everytime the data coming right from the API changes or use push notification updates each minute passing by, but that is another thread that I'm going to focus with more details. Everytime i'm trying to deploy my app on my iphone or a simulator this error keeps popping up and I can't figure out why. Any ideas? Let me know if you need any snippet of my code. SendProcessControlEvent:toPid: encountered an error: Error Domain=com.apple.dt.deviceprocesscontrolservice Code=8 "Failed to show Widget 'com.gregorikouk.MapKitTut.BusWidgetKit' error: Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}." UserInfo={NSLocalizedDescription=Failed to show Widget 'com.gregorikouk.MapKitTut.BusWidgetKit' error: Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}., NSUnderlyingError=0xb1281d830 {Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}}} Domain: DTXMessage Code: 1 User Info: { DVTErrorCreationDateKey = "2023-10-02 21:06:04 +0000"; } -- System Information macOS Version 14.0 (Build 23A344) Xcode 15.0 (22265) (Build 15A240d) Timestamp: 2023-10-03T00:06:04+03:00
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Feb ’25
APNs Certificate Update
We are preparing to address the upcoming change to the Certification Authority (CA) for the Apple Push Notification service (APNs). We have a few questions regarding the necessary measures. Is the change of the Certificate Authority (CA) related to APNs something that needs to be handled on the server that sends push messages? In relation to the CA change, do we need to reissue the APNs certificate? If we handle the CA change on the server side and the new CA certificate already exists there, is there no need to make any further changes? If the server’s trust store already includes the new CA certificate, it seems that no additional changes are needed. Is it possible to verify right now that everything will function correctly?
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Dec ’24
PushToTalk Framework Behavior After Force Quit and Challenges in Achieving Reliable PTT Functionality
Hello everyone, Our team is currently developing a PTT (Push-to-Talk) application using the officially recommended PushToTalk framework. During development, we've encountered a point of confusion regarding the application's behavior after being force-quit by the user. Based on our understanding of the PushToTalk framework documentation (https://developer.apple.com/documentation/pushtotalk/creating-a-push-to-talk-app/) and the PTChannelManager session restoration mechanism, when a user manually kills the app from the background (App Switcher), the current PTT session (the system session managed by PTChannelManager) should terminate. Subsequent pushtotalk type pushes sent via APNS, without an active session, appear to be silently discarded by the system and cannot wake the app for processing (similar to what Kevin Elliott DTS mentioned in https://developer.apple.com/forums/thread/760506 Point D). This seems to prevent reliable PTT message reception in our app after a user force quits. However, we've observed that some popular PTT applications on the market (e.g., TenTen) appear to successfully receive and play PTT voice messages from friends even after the user has performed a force-quit action. This behavior seems inconsistent with our test results and understanding based on the standard framework, posing a challenge for us in providing similar reliability using standard methods. This naturally leads us to wonder how this capability is achieved. We've reviewed developer forums and are aware of the historical existence of a PTT-specific com.apple.developer.pushkit.unrestricted-voip entitlement, which allowed PushKit usage for PTT without CallKit binding. While Apple DTS engineers have repeatedly stated this entitlement is being deprecated and urged migration to the PushToTalk framework (e.g., https://developer.apple.com/forums/thread/763289), we are curious if the observed "wake-after-force-quit" capability might be related to some apps potentially still utilizing this outgoing special entitlement. Alternatively, is there perhaps a mechanism within the standard PushToTalk framework that allows wake-up after force quit that we haven't fully grasped? Therefore, we'd like to ask fellow developers for clarification and discussion: When using the standard PushToTalk framework, have others confirmed that the app indeed cannot be woken up by pushtotalk pushes after being force-quit by the user? Is this the expected behavior? Has anyone successfully achieved a TenTen-like experience (reliable PTT reception after force quit) using only the standard PushToTalk framework? If so, could you share key implementation insights or areas to focus on? (e.g., Is it related to specific usage patterns of the restorationDelegate?) How do you view this potential discrepancy between standard framework capabilities and the behavior exhibited by some apps? What considerations does this bring to development planning and user experience design (especially when users might have expectations set by the "always-on" behavior of other apps)? Are there any best practices or specific techniques when using PTChannelManager session management and restoration that maximize PTT message reliability (especially after the app is terminated by the system in the background), while still adhering to the framework's design principles (like user awareness of the session via UI)? [For instance, another developer raised challenges related to PTT framework restrictions here: https://developer.apple.com/forums/thread/773981] We hope this discussion can help clarify our understanding of the framework and gather community best practices for building reliable PTT functionality while adhering to Apple's guidelines. Thanks for any insights or shared experiences!
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Jun ’25
Regarding "Overview of app transfer"
My iPhone VoIP app, which I'm developing, uses Apple Push Notification service (APNs). I have a question regarding the following statement found in "[Overview of app transfer > Apps using push notifications]" Overview of app transfer You must manually reestablish push notification services if transferring an app that uses the Apple Push Notifications service (APNs). The recipient must create a new client SSL certificate using their developer account, as associated client SSL certificates, TLS certificates, and authentication tokens aren’t transferred. Question Let's say the recipient of the app transfer creates a "new SSL certificates, TLS certificates, and authentication tokens." Afterward, we need to verify that the Apple Push Notification service (APNs) works correctly when combining the transferred app with this "new SSL certificates, TLS certificates, and authentication tokens." However, until the recipient finishes verifying that it works correctly, the transferor want to keep the app available for download as before and be able to use the Apple Push Notification service. Is this possible? More specifically, can the recipient test the app to be transferred on TestFlight "before the transfer is completed"? I want to combine it with the "new SSL certificates, TLS certificates, and authentication tokens." and test it on TestFlight. Reading "[Initiate an app transfer]," it mentions the existence of a "Pending App Transfer" status. During this "Pending App Transfer" status, can the recipient test the app on TestFlight? Initiate an app transfer After you initiate the transfer, the app stays in its previous status, with the Pending App Transfer status added, until the recipient accepts it or the transfer expires after 60 days. Also, if there are any documents describing these procedures, I would appreciate it if you could share them. Thank you very much.
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Wallet Pass not updating for some customers
I am looking for advice for debugging a wallet pass not updating for some customers after successfully posting an APNS notification (pass identifier as topic, no expiration, priority 10). Is there an exhaustive list of reasons for a wallet pass not updating or a guide for making sure updates happen reliably? Are there are any guarantees made as to when the pass is updated? We noticed it is either never updating or the update happens much later for some customers. Usually toggling "Automatic Updates" in Pass Details updates the pass immediately for affected customers. Can it be caused by an error in the implementation of the Wallet Passes Web Service? We generate passes on the fly as a response to /v1/passes/{passTypeIdentifier}/{serialNumber}. I noticed that we also sometimes receive HEAD requests to this endpoint despite the documentation only mentioning the GET method. I was previously returning a HTTP status code 405 (Method Not Allowed). I have now updated it to also respond with headers (Content-Type, Content-Disposition and Last-Modified) for the pass for HEAD requests, but I don't know if it makes a difference. Here is a list of issues on the customer side I was thinking of: No connection to the internet Low power mode (does it prevent or throttle updates?) What happens if there is an error? Does it keep trying or does it just fail silently? In the latter case it might make sense to keep sending APNS notifications until the pass is requested successfully. I know that you can use the PassKit framework in iOS apps to update (replace) passes. Would this be more reliable than a stand-alone Wallet pass?
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Apple Push Notification service server certificate
Do we need this new certificate "SHA-2 Root : USERTrust RSA Certification Authority certificate" if we are using token based authentication with APNs? We are signing the JWT with the private Auth key? Or is the new certificate needed on top of this? We are doing something like this: Dictionary<string, object> payload = new Dictionary<string, object>() { { "iss", teamId }, // Apple Developer Team ID { "iat", unixTimestamp } // Issued-at time }; Dictionary<string, object> header = new Dictionary<string, object>() { { "alg", "ES256" }, { "kid", keyId } // Key ID from Apple Developer portal }; string token = JWT.Encode(payload, privateKey, JwsAlgorithm.ES256, header);
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Jan ’25
Questions regarding "Action Required: Apple Push Notification Service Server Certificate Update"
Hello, I have a couple of questions regarding the change of the Certification Authority (CA) for Apple Push Notification service (APNs) and I will be grateful for any answers. Does it require only making sure the server machine has the SHA-2 Root: USERTrust RSA Certification Authority certificate included in Trust Store (/etc/ssl/certs/USERTrust_RSA_Certification_Authority.pem with SHA256: 8a3dbcb92ab1c6277647fe2ab8536b5c982abbfdb1f1df5728e01b906aba953a) ? Should the Certificate Signing Request be updated (that one that is uploaded to https://identity.apple.com/pushcert/) ? Does it have any connection with the certificates that are created on https://identity.apple.com/pushcert/ ? Is the push type "mdm" affected too? Which certificate should be added and where specifically? Is it for Certificate Signing Request to https://identity.apple.com/pushcert/ or the certificate that is generated on https://developer.apple.com/account/resources/certificates/list or like mentioned in the first question? Can a certificate for sandbox environment be created on https://identity.apple.com/pushcert/ ? Thank you for any help.
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Feb ’25