Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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RESCIND_CONSENT notification not delivered in Sandbox environment
I am currently testing the Declared Age Range / Parental Consent flow in the Sandbox environment, and I am experiencing an issue where the RESCIND_CONSENT App Store Server Notification is not being delivered to my server. 🔍 Test Environment iOS version: iOS 26.2 (Sandbox environment) App Store Server Notifications: Sandbox environment 🔄 Test Scenario App Settings > Developer > Sign in with a Sandbox account Launch the app In App Settings > Developer > Sandbox Account > Management > Revoke App Consent, enter the app’s Bundle ID, tap the Revoke Consent button, and confirm that the revocation completion popup message is displayed Check whether App Store Server Notifications are received by the server Confirm that the RESCIND_CONSENT notification is not received by the server ✅ Expected Result The App Store Server sends a RESCIND_CONSENT notification to the Sandbox endpoint The notification payload includes appTransactionId The server can block app access based on the corresponding appTransactionId ❌ Actual Result No RESCIND_CONSENT notification is received in the Sandbox environment ❓ Questions Is this behavior an intended limitation of the Sandbox environment, or is it a known issue or bug? Is it possible that RESCIND_CONSENT notifications will only be delivered starting January 1, 2026? Additionally, when a RESCIND_CONSENT server notification is received, I currently update my database with the appTransactionId and the registration date. When a minor attempts to access the app, I check the latest appTransactionId status, and if the most recent state indicates consent has been revoked, I block app access and prompt the user to request parental consent again using PermissionKit.
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132
Dec ’25
Certification Authority (CA) for Apple Push Notification service (APNs)
I got a notification that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. Does this affect the push service for Apple Wallet passes or just for apps? I have a push service for Apple Wallet passes but no service for apps. I don't use push notification service for anything other than for Apple Wallet Pass push notifications, not at all for apps. Is there anything I need to do or is this not relevant to my situation? If it does, what do I need to change in order to make sure my service still works? Do I just replace the certificate? Is there a standard path where it would live on the server? I'm sure this is a simple thing, but it's been over a decade since I wrote the push service so I'm pretty rusty.
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416
Feb ’25
Push Notification Sound and Notification Service Extension When App is Killed
Dear Apple Developer Support, I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension. I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background. However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played. I would like to confirm: Is it possible to trigger the Notification Service Extension when the app is killed? If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field? Are there any best practices or limitations regarding push notification customization when the app is killed? I appreciate your help in clarifying this issue. Thank you very much! Best regards, Phan Van Tung
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145
Apr ’25
How to turn off shortcuts notifications permanently apart from turning it off via screen time as it keeps turning itself back ON.
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
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301
Feb ’25
Got com.apple.developer.usernotifications.filtering entitlement still not able to suppress notifications
I got notification filtering permission from appStoreConnect, i.e. com.apple.developer.usernotifications.filtering, but not able to suppress notification even after setted contentHandler(UNNotificationContent()) and contentHandler(UNMutableNotificationContent()). Added entitlements in both extension and main app, also in signing profile these Entitlements are visible, what other changes should I do?
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109
Nov ’25
/The notifications/test request was successful, but there were no notification messages from the Apple Store
requestUrl:https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test method:Post responseCode:200 testNotificationToken:06beba6c-7587-44f6-a4b8-f12b11db6061_1745832671126 Request environment: ①APP from: TestFlight ②Apple acount : Sandbox account ③Apple originalTransactionId: 2000000907966801 App Store sandbox server notification configuration is fine(https://*.com/v2/apple_refund_notify), I have tried many times, but have not received any notification from Apple. Is this API not working?
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141
Apr ’25
Need Clarification on Using Location Push Service Extension for Firefighter Check-In/Check-Out
I’m building a firefighter app that needs to automatically check in a firefighter when they arrive at the station and check them out when they leave — even if the app is killed. We need reliable enter/exit detection, low latency, and only one fixed location per user. We’re evaluating Region Monitoring, which works in the killed state but may introduce delays and inconsistent accuracy. To ensure mission-critical reliability, we are considering the Location Push Service Extension, since it can fetch precise location on demand and wake the extension even when the app is terminated. Before requesting the restricted entitlement, we need clarification on Apple’s expectations: Is Region Monitoring recommended for this fixed-location use case? Would Apple consider approving the Location Push Service Extension for a public-safety workflow? What prerequisites do we need before submitting the entitlement request (Always permission, prototype, privacy disclosures, etc.)? What details should be included in the justification form? Our goal is to follow the most reliable and Apple-approved approach for firefighter check-in/out. Any guidance would be greatly appreciated.
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107
Nov ’25
Wallet Pass Stops Updating After Silent Push — Device Never Fetches New .pkpass (Possible Throttling)
Hi everyone, I'm developing a custom Apple Wallet pass using a Django backend and exposing my local server through ngrok during development. For the first ~30 minutes, everything works exactly as expected: the pass registers correctly, silent push notifications trigger instant updates, Wallet immediately performs the GET request to fetch the new .pkpass, and the changeMessage displays almost instantly on the lock screen. At some point, however, the pass stops updating entirely. Apple APNs continues to return 200 OK for every silent push I send, but the device never performs the required GET /v1/passes// call to download the updated pass. As a result, even the internal content of the pass (ex: points/balance fields) no longer updates, which confirms that Wallet is not fetching the new .pkpass at all. No changeMessage appears either. This behavior has been described informally by other developers as Apple Wallet Pass Update Throttling, where the Wallet daemon begins ignoring silent pushes after repeated updates or certain internal conditions. I’m trying to confirm whether this is indeed throttling, what triggers it, and how to avoid it during development.
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127
Nov ’25
Reliability and latency for Appsore server side notifications v2
Hi Team, We are building oru subscrption app and want to rely on server side purchase / subscription related notifications. We went through https://developer.apple.com/documentation/appstoreservernotifications/enabling-app-store-server-notifications We wanted to understand the reliability and latency for server side notifciations provided by Appstore.
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65
Nov ’25
Push payload is not present on notification tap
I am checking if the user taps on the firebase push notification and get the payload. override func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) { let userInfo = response.notification.request.content.userInfo os_log("notification tapped %{public}@", log: OSLog.push, type: .info, userInfo) handleNotificationPayload(userInfo as! [String: AnyObject]) setFlutterLinkClickedVariable() } My use case is in app terminated state when push notification is tapped, get the link from payload and navigate to corresponding screen based on the link. This is working when there is only one push notification. When there are multiple push notifications with different links in the payload, only the first notification I tap works. Rest of the notifications just launches the app and does not navigate because the link is not set. I am getting the link from the payload and invoking flutter code which sets the link in the user defaults (shared preferences) and when the app launches in the home screen it checks for this variable and navigates accordingly. func handleNotificationPayload(_ payload: [String: AnyObject]) { if let link = payload["link"] as? String { setFlutterLinkVariable(link) } } override func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { os_log("app did receive remote notification %{public}@", log: OSLog.push, type: .info, userInfo) handleNotificationPayload(userInfo as! [String : AnyObject]) completionHandler(.newData) } Currently when there is only one push notification it works because the link is set from the above method. The click delegate is not calling. I did set the delegate in application(:didFinishLaunchingWithOptions). UNUserNotificationCenter.current().delegate = self application.registerForRemoteNotifications() How to solve this issue? Thanks.
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779
Apr ’25
iPhone push notifications stop: DeviceTokenNotForTopic
We are facing an issue: push notifications are not being received. We are using the Marketing Cloud SDK for push notifications. On install, the app correctly registers for push notifications. We pass the required information to Marketing Cloud — for example, contact key, token, etc. Marketing Cloud also confirms that the configuration is set up, and we have tried sending push notifications with proper delivery settings. The issue is that after some time, the device gets automatically opted out in the Marketing Cloud portal. When we consulted their team, they said this is caused by the “DeviceTokenNotForTopic” error received from APNs. I have verified the certificates and bundle ID from my end — everything looks correct. Device: iPhone 15, iPhone 17 iOS: 18.7.2, 26.1
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154
Dec ’25
Question about "Notification (NSE) filtering" capability request
We are developing a messaging app which sends End-to-End encrypted data. The application supports multiple types of E2EE data, including text messages and voice over IP calls. Apple's article titled “Sending End-to-End Encrypted VoIP calls” (https://developer.apple.com/documentation/callkit/sending-end-to-end-encrypted-voip-calls) states that the following steps are required to support E2EE VoIP calls: Request permission to receive remote notifications through the User Notifications framework Register for VoIP calls using PuskKit Add a Notification Service Extension target to your app. Add the com.apple.developer.usernotifications.filtering entitlement to the NSE target’s entitlements file. We have completed steps one through three. We are still missing the filtering entitlement. As of right now the system does not allow us to use reportNewIncomingVoIPPushPayload(_:completion:) method because of the missing entitlement.
 Below is a short description of how our messaging app works: User sends a message to another user. The message is encrypted on device and sent to our server. The server receives the message and sends a notification request to APNs if needed. The server cannot decrypt the message. As an additional security feature we do not pass the encrypted message in the notification payload. The notification payload only contains a localizable generic placeholder message string and default sound in the ‘aps’ dictionary part. Upon receiving a notification from our server, the NSE makes a request to our server and fetches the latest messages (encryption keys have already been exchanged between the participants of the conversation) and determines what to do next (display a banner, or pass a call to CallKit). E2EE VoIP calls are a core feature of our app, so it is imperative that we receive the filtering entitlement. Our capability request has been rejected twice now. The latest request was rejected because: Support for VoIP calls should be provided by PushKit. For more information, please consult the documentation page "Responding to Notifications from PushKit". We cannot support VoIP calls by solely relying on PushKit. Our server cannot make a distinction when to use ‘voip’ (call) and ‘alert’ (text message) apns-push-types. Therefore, the application must be able to use reportNewIncomingVoIPPushPayload(_:completion:) function, where com.apple.developer.usernotifications.filtering entitlement is needed. We have sent the above text to support two weeks ago and made yet another request. Has anyone been able to get the capability as of late? What are the magic words that need to be included in the capability request? Can someone here help us? We made the first request on 3rd of September so this process has taken two months. Our planned release date is coming up and the absence of the capability is holding us back. We already have a released desktop and Android versions so changing the server implementation is really not an option.
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534
Nov ’25
AlarmKit alarms do not fire when foregrounded app is in landscape
Hello! When setting an alarm in an AlarmKit app, the alarm will not fire properly/reliably (the alert presentation is not shown) while the device has an app foregrounded in the landscape orientation. This behaviour has been present since the betas, however until the first party Reminders app showed the behaviour in the iOS 26.2 beta I suspected the issue was in my own code. The behaviour is exhibited when scheduling alarms in several AlarmKit apps: The Reminders app The AlarmKit WWDC Demo Project My own AlarmKit app However alarms scheduled by the stock Clock app do not seem to exhibit the behaviour. Minimal repro with first party app: Be using iOS 26.2 beta Open Reminders app Create an urgent reminder for a time in the not too distant future Open Mail.app Change to landscape orientation Wait for the fire time Observe the phone vibrates at the correct time but no alarm is fired Drag the notifications pane down, observe the LiveActivity has been started Change to portrait orientation Observe alarm fires I have noticed this behaviour from the AlarmKit apps mentioned while foregrounding other apps besides Mail, both first and third party: Photos YouTube Netflix The behaviour does not seem to occur when the foregrounded app is restricted to portrait mode, no matter the actual orientation of the device. In the case of my own app I have tried a multitude of ideas to get it to work reliably, getting alarms to fire in landscape is very intermittent at best and most often works after a fresh reboot. I've submitted a Feedback for the Reminders app: FB20956492. Any advice or suggestions would be appreciated!
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186
Nov ’25
iOS 26 stops receiving push notifications
I a using the current RC version of iOS on both my iPhone and iPad. I and developing an iCloud based app and it works correctly on iOS 18. When I upgraded to iOS 26 the iCloud functions work correctly but the push notifications do not work. The issue appears to be creating subscriptions. The following code should create a subscription and does not get an error, but it did to create a subscription under iOS 26. func subscribeToNotifications(recordType: String, subscriptionID: String, notification: CKSubscription.NotificationInfo) { let subscriptionIDForType = "\(subscriptionID)-\(recordType)" let predicate = NSPredicate(value: true) let subscription = CKQuerySubscription(recordType: recordType, predicate: predicate, subscriptionID: subscriptionIDForType, options: [.firesOnRecordCreation, .firesOnRecordUpdate, .firesOnRecordDeletion]) let notification = CKSubscription.NotificationInfo() subscription.notificationInfo = notification CKContainer.default().publicCloudDatabase.save(subscription) { (returnedSubscription, error) in if let error = error { print("Error saving subscription: \(error)") } else { print("Successfully saved subscription: recordType: " + recordType + " subscriptionID: " + subscriptionIDForType) } } } Print results: Successfully saved subscription: recordType: folder subscriptionID: folderName-folder
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231
Oct ’25
About Delay issues with iPhone VoIP applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"
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Dec ’25
Carplay not read incoming chat message like whats app.
We have implemented Carplay in our voip based project and in this we have implemented Incoming call and chat notification feature for Carplay. For Carplay we implemented siri. Siri Object donated Successfully in Notification service Extension when notification didreceive method called. Donation Code :- func donateIncomingMessageIntent(sender: String, senderId: String, message: String, messageId: String, userInfo: [AnyHashable: Any],destination:String) { // Create proper name components clearAllinteraction() var nameComponents = PersonNameComponents() nameComponents.givenName = sender //unknown let senderPerson = INPerson( personHandle: INPersonHandle(value: senderId, type: .unknown), nameComponents: nameComponents, displayName: sender, image: nil, contactIdentifier: senderId, customIdentifier: "sender_\(senderId)" ) let recipientPerson = INPerson( personHandle: INPersonHandle(value: "me@example.com", type: .emailAddress), nameComponents: nil, displayName: "Me", image: nil, contactIdentifier: "me_id", customIdentifier: "user_id" ) let inMessage = INMessage( identifier: messageId, conversationIdentifier: "conversation_\(senderId)", content: message, dateSent: Date(), sender: senderPerson, recipients: [recipientPerson], groupName: nil, messageType: .text ) let intent = INSearchForMessagesIntent( recipients: [recipientPerson], senders: [senderPerson], searchTerms: [message], attributes: .unread, dateTime: nil, identifiers: [messageId], notificationIdentifiers: [messageId], groupNames: ["Messages"] ) let interaction = INInteraction(intent: intent, response: nil) interaction.identifier = "message_\(messageId)" interaction.direction = .incoming // Add direction DispatchQueue.global(qos: .userInitiated).async { interaction.donate { error in if let error = error { print("❌ Failed to donate INSearchForMessagesIntent: \(error.localizedDescription)") } else { print("✅ Donated INSearchForMessagesIntent successfully!") let intentData: [String: Any] = [ "senderName": sender, "senderId": senderId, "message": message, "messageId": messageId, "timestamp": Date().timeIntervalSince1970, "conversationId": "conversation_\(senderId)", // Add conversationId "destination":destination ] let defaults = UserDefaults(suiteName: "group.com.chatapp") // 🔁 Use your App Group ID defaults?.removeObject(forKey: "lastCarPlayIntentData") defaults?.set(intentData, forKey: "lastCarPlayIntentData") defaults?.synchronize() } } } } Here SenderID is like 3000@abc,2000@abc etc. In siri ,When we handle INSearchForMessagesIntent at that time all data getting from Userdefaults because without Userdefaults INSearchForMessagesIntent value nil. Even we enabled announcement using .allowAnnouncement. We also tried to save same sender in contact Book because sometime siri search contact and not found then may be raise this type of issue. So we need code level support for read incoming message in carplay when notification comes. Thank you.
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190
May ’25
CarPlay Driving Task notification press handling
We're trying to add simple notifications to our CarPlay integration that should open certain template when pressed, but the issue is that when pressing this notification on CarPlay screen nothing is invoked in the code (presumably didReceive should be invoked). All works fine with the same notification but pressed on the iPhone screen - didReceive is invoked properly. How should I handle the action when push notification is pressed on CarPlay screen?
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209
Sep ’25
Live activity push is not work
Hey there,i start a live activity,but it not works, and sometime it can work; apns-unique-id 46445cfa-1bf6-0f63-5ea3-2afa53e02b0d and it show that " 2025年5月19日 GMT+8 15:13:25.836 received by APNS Server 2025年5月19日 GMT+8 15:13:26.244 discarded as application was not registered" but i did not know how can i do; thanks for you help
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98
May ’25