Hi, We received the following message. Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate. Note, that we are using Firebase to deliver push notifications and the connection is done via APN keys, not certificates. Is there anything that we need to update in the application to mitigate the risk of not delivered push notes ?

I am trying to issue the "start" APNs push notification to start a live activity for my iOS app. The notification appears to send correctly, there is no error message, but the live activity never appears for any of my users (users are in TestFlight). In addition to issuing the APNs commands from my server, I have also tried using the CloudKit Push Notification Console to manually generate a "start" notification. It submits correctly but the live activity never starts. I have also checked the Console app to watch the device logs and see if iOS is rejecting/throttling the live activity but I don't see any activity related to the start message at all. Here are some details: App bundle ID: `com.penzu.moodmoji` APNs topic: `com.penzu.moodmoji.push-type.liveactivity` APNs push type: `liveactivity` Recent apns-id: `7b633309-b7fd-4163-b620-776efa04f315` APNs payload: { "aps": { "timestamp": 1742651625, "event": "start", "content-state": { "totalDays": 7, "currentDay": 2, "progress": 0.29, "status": "ACTIVE", "reportReady": false }, "attributes-type": "GoalActivityAttributes", "attributes": { "totalDays": 7, "currentDay": 2, "progress": 0.29, "status": "ACTIVE", "reportReady": false }, "alert": { "title": "It's day 2!", "body": "Don't forget to record every time you feel anxious today." } } } I can confirm that LiveActivities started by the iOS app with ActivityKit work correctly, and the app does appear to be receiving pushToStartTokenUpdates: struct GoalActivityAttributes: ActivityAttributes, Sendable { struct ContentState: Codable & Hashable, Sendable { let totalDays: Int let currentDay: Int let progress: Double let status: String let reportReady: Bool } let goal: SimpleGoal } for await nextStartToken in Activity<GoalActivityAttributes>.pushToStartTokenUpdates { // send nextStartToken to server... } The app I'm testing with is in TestFlight, using the production APNs environment.

I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?

Hi, We have a simple calendar reminder app that uses UNNotificationRequest to schedule local notifications for user events. I’m wondering whether UNNotificationRequest has a system-imposed limit of 64 upcoming scheduled notifications, similar to the deprecated UILocalNotification. We’re asking because one of our users is not receiving recently scheduled reminders. Our current workflow is: We schedule notifications on app launch and when the app is about to quit. Before scheduling, we call removeAllPendingNotificationRequests(). We then fetch the 64 nearest upcoming events and schedule them using UNUserNotificationCenter.current().add(...). This approach works fine during our testing, but we’re unsure what might be causing the issue for some users. Any insights would be appreciated. Thanks!

Hey Together, I have seen that critical notifications need to be confirmed by apple to be used. Sadly I couldn't figure out where to ask for that. Context: I have a sports tournament app for Beach Handball. There are a couple of Courts like up to 20-25. The main use for that in my app would be to notify first aiders/Medics. Right now they are called in via Speakers or by the referees just writing that into a WhatsApp chat. As this takes a long time and the speakers can be deactivated due to rain, power shortage or even the medics sometimes are not in range to exactly hear the speakers calling them. To Speed up this process I want them to download the App, Register via an E-Mail or a One Time Code. Now if a referee needs immediate Help from the Medics on their court they can send the Critical alert to the Medics without having to write a chat into a WhatsApp group, to get a call through the speakers 10 minutes later which the medics may not even hear. A couple of weeks ago we had a player falling on her back/neck/head and they couldn't figure out if she broke her neck or not. Luckily the medics were right next to the court and saw that. but what would happen if they were a couple hundred of meters away and did not notice that? I mean the PA system was off due to a power shortage. someone trying to move her? Risking her death? And while we are at it we could add those notifications if a team is missing to a court for a game that already should've started. Critical because it is urgent. Those notifications are handled with care.

Hey everyone! I'm trying to develop an app that would need to send periodic notifications (every 20 minutes, for instance) to the user even when the app is not running (but only when the phone is being used). I've been reading through the prior comments and all about not being able to have a timer run in the background in the way I need it to, but I wanted to ask if there's any way around this, or is there truly no way? If there is no way to do this, I was just now considering another workaround, where I could try getting the time they open their phone, and from there, I schedule local notification for every 20 minutes or so for the entire day, and they keep sending until the phone is turned off, when the rest of the scheduled local notifications are cancelled. Is this possible? I would also appreciate any other suggests/workarounds for this. Happy to provide any additional details needed! Thanks!

Provisioning profiles created for my App ID are not including the Push Notifications capability, even though Push Notifications is enabled in the App ID configuration in Apple Developer Portal. I have enabled Push Notifications for my App ID (com.abc.app) in the Apple Developer Portal. The capability shows as enabled and saved. However, when provisioning profiles are generated (either manually or through third-party tools like Expo Application Services), they do not include: The Push Notifications capability The aps-environment entitlement This results in build failures with the following errors: Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't support the Push Notifications capability. Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't include the aps-environment entitlement. Steps Taken ✅ Enabled Push Notifications in App ID configuration (com.mirova.app) ✅ Saved the App ID configuration multiple times ✅ Waited for Apple's systems to sync (waited 5-10 minutes) ✅ Removed and re-added Push Notifications capability (unchecked, saved, re-checked, saved) ✅ Created Push Notification key in Apple Developer Portal ✅ Verified Push Notifications is checked and saved in App ID ❌ Provisioning profiles still created without Push Notifications capability Expected Behavior When Push Notifications is enabled for an App ID, any provisioning profiles created for that App ID should automatically include: Push Notifications capability aps-environment entitlement (set to production or development) Actual Behavior Provisioning profiles are created without Push Notifications capability, even though: Push Notifications is enabled in App ID App ID configuration is saved Sufficient time has passed for sync Additional Information Push Notification Key: Created and valid (Key ID: 3YKQ7XLG9L and 747G8W2J68) Distribution Certificate: Valid and active Provisioning Profile Type: App Store distribution Third-party Tool: Using Expo Application Services (EAS) for builds, but issue persists with manually created profiles as well Questions Is there a delay or sync issue between enabling Push Notifications in App ID and it being available for provisioning profiles? Are there any additional steps required to ensure Push Notifications is included in provisioning profiles? Is there a known issue with Push Notifications capability not being included in provisioning profiles? Should I create the provisioning profile in a specific way to ensure Push Notifications is included? Environment Platform: iOS Build Type: App Store distribution Xcode Version: (via EAS cloud build) Thank you for your assistance. I've been unable to resolve this issue and would appreciate any guidance. iOS Deployment Target: Latest

I'm facing an issue delivering VoIP push notifications to user devices. It's pretty random, sometimes notifications are delivered and sometimes not. I've had a call with the user to understand and narrow down the issue, including testing delivery of pushes to their device token via Push Notification Console as described here: https://developer.apple.com/documentation/usernotifications/testing-notifications-using-the-push-notification-console#4181180. I asked a user to use Wi-Fi first and tried delivering around 10 pushes via console and 2 of them were lost while the rest was delivered. I asked a user to use cellular and tried delivering also around 10 pushes and most of them were lost and only few of them were delivered. Production environment was used to deliver pushes hence I cannot see delivery log and so I have no visibility over a reason why push wasn't delivered. I wanted to file a code-level support ticket to get help however I need to supply a sample xcode project which in this particular case doesn't make any sense as I'm using Apple's Push Notification Console tool and it delivers pushes in some cases while doesn't deliver it in other cases. I'm pretty familiar with all potential reasons why push might not be shown on device, including app early crashes, not reporting a call to CallKit etc. => although you never know, I'm pretty sure it's not our case. How can I get support on investigating specific user device token delivery issues like in the case I described above? I have device token and push console records but it's not clear how to get support on that. Thank you!

I received an email from Apple saying that I needed to replace the APNS certificate. I am inquiring because I am curious about who has the relevant authority and who actually makes the changes. Could you please provide specific guidance on this? Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate. To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple. If you have any questions, please contact us. The Apple Developer Relations Team

When User restarted iOS device, after powering on iOS App is not able to get VoIP push notification. If user opens App, immediate VoIP push receiving. In Normal (App Kill or Background state) everything works as expected. Issue is when device is powered on and immediately( In 1-2 mins) try to call on device. We are using delegate to show Call to User public func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void)

In didFinishLaunchingWithOptions I have this setup for getting the token to send to my server for notifications. The issue is that the delegate callback didRegisterForRemoteNotificationsWithDeviceToken gets called twice when also initializing a CKSyncEngine object. This confuses me. Is this expected behavior? Why is the delegate callback only called twice when both are called, but not at all when only using CKSyncEngine. See code and comments below. /// Calling just this triggers `didRegisterForRemoteNotificationsWithDeviceToken` once. UIApplication.shared.registerForRemoteNotifications() /// When triggering the above function plus initializing a CKSyncEngine, `didRegisterForRemoteNotificationsWithDeviceToken` gets called twice. /// This somewhat make sense, because CloudKit likely also registers for remote notifications itself, but why is the delegate not triggered when *only* initializing CKSyncEngine and removing the `registerForRemoteNotifications` call above? let syncManager = SyncManager() /// Further more, if calling `registerForRemoteNotifications` with a delay instead of directly, the delegate is only called once, as expected. For some reason, the delegate is only triggered when two entities call `registerForRemoteNotifications` at the same time? DispatchQueue.main.asyncAfter(deadline: .now() + 4) { UIApplication.shared.registerForRemoteNotifications() } func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { print("didRegisterForRemoteNotificationsWithDeviceToken") }

We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?

we already got access to com.apple.developer.usernotifications.filtering , we have set up this special permission in our app extension entitlement and provision profile. but we are still unable to filter notification by providing empty UNNotificationContent

Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.

The APP was not awakened by system after start a liveactivity and the liveactivity has showed on lock screen.so the updatetoken wont send to our inner server and the liveactivity can not update,often like this,but sometimes it can work. it makes me confuse,and i don't know how should i can do,because the liveactivity like a black box,i can not analyse the data link.for example ,inner server send a start liveactivity,but it can not accept a updatetoken unless the user lanuch APP. i hope the liveactivity can start and update on background. And i have developed it as described in the document. Hope to get your help，thank you very much.

We are in the process of transferring our app to a new Apple Developer Organization account. Our app uses the Apple Push Notification service (APNs) with a .p8 authentication key configured on our server to send push notifications. We would like to confirm: Once the app transfer is completed, will push notifications continue to work temporarily using the existing .p8 key on our server, until we generate and configure a new .p8 key under the new organization's account? Understanding this behavior is critical for us to ensure a smooth transition and avoid any disruption in push notification delivery for our users. Thank you for your guidance and support.

I am developing a system to send VoIP notifications to terminals with APNs. I understand that the maximum JSON Payload for VoIP is 5kb. If I want to send VoIP notifications to 3000 terminals, I am considering sending 3000 requests in parallel from the system to the APNs, will the APNs guarantee that the notifications will be sent to each terminal without a significant time lag when receiving 3000 requests simultaneously?

What timezone is used in the CloudKit Push Notification reporting? Meaning, when I see 1,000 Sent Push Notifications on 2/18, is that 2025-02-18 00:00 through 2025-02-18 23:59 PST? EST? UTC? The metrics shown in [the CloudKit Push Notification reporting] are not lining up with stats from my marketing system, and I'm trying to diagnose. Also, is there a way to see DELIVERIES or just SENT? I'm looking to learn more about why a Notification would be Sent but not received by the user. Thank you!

Hello all 👋 We're developing an app for families with neurodivergent members (primarily autistic children) and have run into a critical reliability issue with silent push notifications that breaks core functionality. Our current implementation: When a caretaker updates the person's daily routine/schedule in our system, we send a silent push notification to the user's device. The app wakes, connects to our server, downloads the updated schedule, and creates/updates local notifications for upcoming activities. The problem: Because the app is rarely/never directly interacted with by the end user (the child doesn't open the app - caregivers configure it on their behalf), silent push notifications get progressively throttled and eventually stop being delivered entirely. This means schedule changes made by caregivers never reach the device, breaking the app's core value proposition. Uninstalling and reinstalling doesn't reset the throttling state Questions: Is there any way to reset or mitigate throttling for devices that legitimately need background updates but have low or no user interaction? This is an accessibility use case where the end user (child) doesn't interact with the app, but the app must reliably receive updates. Would switching to regular (visible) push notifications avoid this throttling even if the app is not interacted with? We already have Critical Alerts entitlement, but for regular updates we're worried that the "CRITICAL ALERT" banner will be too upsetting for the child. Is there any exception process for accessibility apps to change the way Critical Alerts are presented? For neurodivergent individuals, predictable routines are essential. When schedule updates don't reach their device, it can cause significant distress. This is a genuine accessibility need, not a "nice-to-have" feature. Any guidance from Apple engineers or developers who've solved similar challenges would be greatly appreciated. Thank you!

I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.