Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Badge Number Persists When Re-Installing Application
I have been working on adding a badge number count to my app, but have run into a really weird edge case. If I have a badge number on my app, delete the application and then re-install it, the badge number still persists on the app icon until I first open the app. I tried looking to see if there is a lifecycle method that is triggered upon uninstalling an app as well as if there is a specific userDefaults attribute to check in order to clear the badge, but I can't find any clear solutions. Does anyone know of a fix to this issue?
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312
Feb ’25
Can iOS automatically launch an app or show a screen upon receiving a push notification (including critical alerts)?
Hi all, May I please ask for an official clarification or documentation reference from Apple regarding this scenario: Is it possible for an iOS app to automatically launch or open a specific screen when a push notification is received — while the app is in the background or terminated (killed) state? I understand that for most cases, user interaction (such as tapping the notification) is required before the app can show UI. However, I’d like to confirm whether this is also true for time-sensitive or critical alert notifications, including emergency use cases (e.g. public safety alerts). Specifically: Can a critical alert notification directly launch the app or present a view controller? Or is user interaction always required before the app can present any UI, even with the critical alert entitlement? I would appreciate if anyone — especially Apple staff or engineers — could share an official Apple document or statement that confirms this behavior. Thank you very much! (Use case context: I’m developing an emergency broadcast feature for a property management / tenant app.)
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132
Oct ’25
Critical Alerts Entitlement
Hi Team, We’re following up on our request for the Critical Alert entitlement for our app, which we plan to use to notify users about critical states of their devices. It’s been almost 4 weeks since we submitted the request, and we wanted to check on the typical review timeline so we can plan our upcoming work accordingly. If there’s anything we can provide or clarify to help complete the review or make the process easier, we’d be happy to assist. or the right forum to reach out to.
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61
Jul ’25
Push Notifications Failing - Xcode shows "Untitled" Certificates & "No App ID" for Push Console after Org Account Migration
Hi everyone, I recently migrated my individual Apple Developer account to an Organization account for my company "". My Team ID remained the same. I'm now facing persistent issues with code signing and push notifications for my iOS app (Bundle ID: com.).
 Current Problems:
 "Untitled" Certificates in Xcode: When I go to Xcode -> Settings -> Accounts -> [My Apple ID] -> Select "" Team -> "Manage Certificates...", a number of my newly created Apple Development and Apple Distribution certificates are listed древ "Untitled". Some older ones are "Revoked". (See attached screenshot if possible).
 "No App ID" for Push Notifications Console: In my app target's "Signing & Capabilities" tab, I've added the "Push Notifications" capability. However, when I click the info button to open the "Push Notifications Console", it states: "no app IDs: Register an App ID with the Push Notifications capability enabled to use the Push Notifications console." This is despite the fact that the Push Notifications capability IS enabled for my App ID com. in the Developer Portal, and I've configured an APNs Auth Key (.p8) for it.
 Push Notifications Not Received (from Backend): While I can successfully send a test push notification directly from the Firebase Console to my device's FCM token, notifications triggered by my backend (Firebase Cloud Functions writing to a Firestore collection, which then triggers another function to send via FCM) are not being delivered to iOS devices. (Android seems to be working more reliably now).
 Setup: Using an APNs Authentication Key (.p8) linked to my Organization Team ID in Firebase Cloud Messaging. Main App ID com. has "Push Notifications" capability enabled. Notification Service Extension com..ImageNotification also has its App ID and Provisioning Profile set up for the Organization team. Created new Development and Distribution certificates and Provisioning Profiles specifically for the Organization team. Using "Automatically manage signing" in Xcode with the Organization team selected for both the main app target and the extension target.
 Troubleshooting Done: Revoked old/problematic certificates and profiles. Recreated CSRs and new Development/Distribution certificates under the Organization team multiple times. Recreated Provisioning Profiles. Cleaned Derived Data in Xcode. Ensured Bundle Identifiers are consistent. Verified APNs Auth Key details (Key ID, Team ID) in Firebase.
 I suspect there's a fundamental issue with how Xcode is recognizing or linking the signing assets for my Organization team after the account type change, despite the Team ID being the same. The "Untitled" certificates are a major red flag.
 Has anyone encountered similar issues, particularly the "Untitled" certificates or the "No App ID" message for the Push Console, after an account migration or when working with Organization accounts? Any insights on how to resolve this would be greatly appreciated.
 Thanks,
Benni
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138
May ’25
[App Store Server Notifications] ONE_TIME_CHARGE production release...
Dear Apple! During WWDC24 you announced that ONE_TIME_CHARGE notification is available on the sandbox environment and will be available "it will be available in production later this year" - it's March 2025 and there is still no production release of this feature. Could you share some timeline and plans for when we can expect that feature deployed to production? Thanks in advance!
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May ’25
Enabling voip in react native
Currently working on a dating app which needs voip for audio and video calls for ios. the voip notifications only comes to the app in active and inactive mode but doesnt wake the device in background or terminated mode. After debugging i noticed that com.apple.developer.voip entitlement wasnt included which i later added, trying to create a build i get the eas error that the entitlement wasnt added to the identifier capabilities. My issue now is that i can't seem to find the voip capability to check in the identifiers capabilities list for the bundle id.d
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108
Jun ’25
After uninstalling the app, ManagedSettingsStore.shield is still active — seems to be an Apple system behavior
I’m using the shielding API, my code: let store = ManagedSettingsStore() let whitelist = SharedDefaults.whitelistApplications store.shield.applicationCategories = .all(except: whitelist) And to clear the shield, my code is: store.shield.applications = nil store.shield.applicationCategories = nil The issue: Some users report that after uninstalling my app, the shield is still active, and the UI changes to the default iOS system interface. Even after restarting the device, the apps on the phone remains locked, so the user has no way to remove the shield. Recently I’ve received several complaints on social media and App Store comments, accusing my app of being malicious software. This is not a 100% reproducible bug, but it happens frequently enough. I was also able to reproduce it myself by uninstalling the app during an active lock session. Could Apple engineers please look into this issue and advise how to ensure that once the user uninstalls the app, the device is no longer locked?
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205
Oct ’25
How to Enable com.apple.developer.pushkit.unrestricted-voip Entitlement for Production App?
We are developing a walkie-talkie style iOS app using CallKit and PushKit for real-time voice communication. The app is intended for internal company use and requires unrestricted VoIP push capabilities to reliably deliver incoming call alerts, even in background or locked states. Our app's use case follows Apple’s guidelines, and we are not using PushKit for messaging or background data. We have already enabled "Push Notifications" in Capabilities and confirmed the provisioning profile, but are unable to enable com.apple.developer.pushkit.unrestricted-voip. Could someone from Apple or the community advise on the current process to request this entitlement for a production app? Developer Team ID: 3KX7Q4LX88 App Bundle ID: com.ksc-sys.rcc.TakumiTalk Developer Name: KOHEI TAKAOKA Company: R C C, Y.K
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Jun ’25
Server notifications v2 UNSUCCESSFUL_HTTP_RESPONSE_CODE
Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?
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85
Jul ’25
Call screening now working
I’m getting calls from Pakistan every hour. I cant block them because it’s a different number every time. I have downloaded the new beta version of the upcoming software update and it allows you to set to ask a question before unknown callers ring through. It’s not working and my phone is constantly ringing. I can’t block unknown callers as I use my phone for work. How can I silence ringing from calls specifically from Pakistan Using the country code?
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53
Oct ’25
Device token not being extracted - iOS app registered for push notifications but callback methods not called
Background: The project was created in Xcode 5, then recreated in new Xcode. Before migration, push notifications worked without issues, after migration device token stopped being extracted. Problem: iOS app registers for push notifications, but didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError methods are not being called. Current situation: App is registered for push notifications (isRegisteredForRemoteNotifications = true) Notification permissions are granted Entitlements are configured correctly (aps-environment: development) Bundle ID: com.autoserviceonline.app Team: BUSINESSVISION COMPANY, TOO (NS3FSG45V7) But callback methods are not being called What I've already tried: Deleted and recreated all App IDs in Apple Developer Portal Cleared Xcode cache and derived data Created new APNs certificates and provisioning profiles Removed "ghost" certificate from Keychain Access Problem persists Additional information: Also noticed that Push Notifications Console opens non-existent project "BV.TestSwiftData" with Personal Team instead of current corporate App ID com.autoserviceonline.app. These issues might be related to project migration from old Xcode. Request: Why iOS doesn't call callback methods for device token, although registration was successful?
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79
Jul ’25
Getting null data from App Store Server Notification
Hello Apple Support Team, We are using auto-renew plans in our app We have set the webhook URL in our App Store Connect account to get the Store server notification to get the auto renew data for an user The issue is when a user purchases any auto-renew plan at the auto-renew time, we are getting null data from the Apple side. We have printed the log's data to check what data are coming from the Apple webhook. we have attached our logs data please check it and let me know what can we do to resolve this
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109
Jun ’25
Live Caller ID Lookup — What’s the automatic refresh cadence for config/PIR parameters? Best way to prompt updates?
Hi Apple team, We’re shipping a Live Caller ID Lookup extension on iOS 18 and have a question about the automatic refresh of configuration/PIR parameters. Questions 1. Is there any documented interval/TTL (min/max) for the system’s automatic refresh of /config and PIR parameters, or is it entirely opportunistic (battery/network/usage)? I can’t find a cadence in the IdentityLookup docs. 2. Does iOS honor server cache headers (e.g., Cache-Control/Expires) to influence when it re-fetches? 3. Which events also trigger a refresh (enable/disable in Settings, OS/app update, device reboot, token/epoch change)? 4. Are there rate limits or best-practice limits for calling refreshExtensionContext and refreshPIRParameters?
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88
Sep ’25
Inconsistent grouping of notifications
I'm sending push notifications to a notification extension, and within the extension setting the threadIdentifier to be the same. But I'm observing inconsistent grouping behaviour, and behaviour that changes over time. The general iPhone settings are to display notifications as a Stack, and the app settings are to show on lock screen, notification center and banners and the notification grouping is set to by app (changing it to automatic doesn't affect the behaviour below). Pushes are displayed on the lock screen grouped together, then if the device is roused and the screen swiped down to reveal the notification center then they are still grouped. So far so good. If the iphone is active then the notifications appear at the top of the screen, one by one, but in this case if there is a swipe down to reveal the notification center then the notifications are not grouped when displayed, but shown individually. But then if one waits a few minutes and then displays the notification center for a 2nd time, sometimes now they will be grouped, but sometimes not. Why are they not (always) being displayed as grouped in the notification center?
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85
Mar ’25
NSUserNotificationsUsageDescription only works for certain locales
I'm trying to provide custom localized descriptions for the iOS notification permission popup in my app, which supports multiple locales. To achieve this, I'm using InfoPlist.strings files per locale with the following keys: NSUserNotificationsUsageDescription NSUserTrackingUsageDescription The issue I'm facing is that NSUserTrackingUsageDescription is working correctly across all tested locales, but NSUserNotificationsUsageDescription only works for some locales. Locales tested: Working: ja, tr, fr-CA Not working: fr-BE, nl-BE In each case, the correct localized NSUserTrackingUsageDescription appears, but the NSUserNotificationsUsageDescription falls back to the default or does not appear as expected in fr-BE and nl-BE. I'm using Xcode 16 and testing on both iOS 18 simulator and physical devices, and the issue is consistent across both. Any insights on whether this is a known issue in iOS or if there are additional steps needed for NSUserNotificationsUsageDescription to localize properly would be greatly appreciated.
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213
Jun ’25