There is a project that has been running online for years. A few months ago, a player reported that after making their first successful IAP at a specific purchase point, any subsequent attempts to purchase the same item do not trigger the payment window. Instead, they get the error:"This in-app purchase has already been bought".​After contacting Apple Support once, the player was able to make a payment, but the issue reappeared on the next attempt. So far, this is the only user reporting the problem, other people can purchase normally. Question1:​ Here’s what I’ve tried: I reviewed the code and ensured that TransactionObserveris correctly called. I’ve also added **[[SKPaymentQueue defaultQueue] finishTransaction:transaction]**in all possible places, but the issue persists. According to the logs, after the user’s first purchase, every subsequent IAP attempt returns the same receipt from the initial successful transaction, even though I’m certain finishTransactionis being called. It seems like this method isn’t having the intended effect. Question2:​ I asked the player to manually trigger the Restore Purchases​ button by calling [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. the restoreCompletedTransactionsFailedWithErrorcallback returned the following error: Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." The player has already checked their device time and tried switching between Wi-Fi and 4G, but the error remains. Is this SSL error related to the "already bought" error?​ Note that this SSL issue occurred during a separate restore process, not during a purchase attempt. Question: 3:​ I noticed that I’m not calling finishTransaction​ inside the restoreCompletedTransactionsFailedWithErrorcallback. Should I add it there?​ Purchase Logs: ​The player clicked "Restore Purchases" and then attempted another purchase. The purchase flow appears normal, but the IAP returns an old, already-used receipt. [2025-12-10 17:41:38:995] Restore transaction failed: Error > Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a > secure connection to the server cannot be made." [2025-12-10 17:41:40:010] Restore transaction failed: Error > Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a > secure connection to the server cannot be made." [2025-12-10 17:41:42:011] buy method called... productID: > huoxiancj_648 orderID: 22674511 [2025-12-10 17:41:42:107] ----Log Observers ID---- [2025-12-10 17:41:42:108] ObserverID: 0x109968890 [2025-12-10 17:41:42:108] Processing unfinished transactions... [2025-12-10 17:41:42:108] Finished processing unfinished > transactions. [2025-12-10 17:41:42:108] Allowing in-app purchase... [2025-12-10 17:41:42:215] Requesting product info... [2025-12-10 17:41:42:989] productsRequest didReceiveResponse: [2025-12-10 17:41:43:066] Invalid Product ID: ( [2025-12-10 17:41:43:066] Purchase quantity: 1 [2025-12-10 17:41:43:066] Product info: [2025-12-10 17:41:43:067] Price: 648 [2025-12-10 17:41:43:067] Product ID: huoxiancj_648 [2025-12-10 17:41:43:067] Validating product info... [2025-12-10 17:41:43:067] Sending payment request... [2025-12-10 17:41:43:067] requestDidFinish [2025-12-10 17:41:43:132] paymentQueue updatedTransactions. [2025-12-10 17:41:43:133] updatedTransactions case > SKPaymentTransactionStatePurchasing [2025-12-10 17:41:43:208] [payment.applicationUsername] > userid=50306496 appid=1045 instid=12844 reserve=xxxx > productID=22674511 [2025-12-10 17:43:16:008] paymentQueue updatedTransactions. [2025-12-10 17:43:16:008] updatedTransactions case > SKPaymentTransactionStatePurchased [2025-12-10 17:43:16:008] productIdentifier= huoxiancj_648 [2025-12-10 17:43:16:113] Sending receipt to server for validation. [2025-12-10 17:43:16:113] Transaction completed. Any help or suggestions would be greatly appreciated! Thanks in advance.

Honestly, don't know how to test it in sandbox. I'm confused on if I need a sandbox to actually test out my in app purchase. Do I need to download something? Someone please help.

Hi, I am experiencing an issue where my in-app purchase products cannot be fetched from App Store Connect during sandbox testing, despite all products being properly configured. ERROR MESSAGE: When testing on a physical iOS device, I receive the following error: "Error fetching offerings - The operation couldn't be completed. (RevenueCat.OfferingsManager.Error error 1.) There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used)." All products show status "READY_TO_SUBMIT" with the warning: "This product's status (READY_TO_SUBMIT) requires you to take action in App Store Connect before using it in production purchases." I have 2 subscriptions and 4 Consumable in-app purchases set up in App Store Connect. VERIFICATION COMPLETED: Bundle ID matches exactly in App Store Connect, Xcode project, and RevenueCat dashboard Product IDs match exactly between App Store Connect, RevenueCat, and application code Paid Applications Agreement is signed and active (Signed on 12/9 morning, everything shows as active) All products are in "Ready to Submit" status with complete metadata All products are properly linked to the app in App Store Connect Testing on physical iOS device (not simulator) with sandbox account signed in via Settings > Developer section Products have been in "Ready to Submit" status for 8 hours I have researched this error and verified the common causes (Paid Agreements, Product ID mismatches, Bundle ID mismatches) are all correctly configured on my end. QUESTION: Is this an issue on Apple's end, or are there additional requirements for products in "Ready to Submit" status to be available in sandbox testing? I have been unable to test my in-app purchases despite all configuration appearing correct. Thank you for your assistance.

Hello, I have a problem with a subscription: it is not recognised by my application (under TestFlight); it is as if it did not exist. I have two subscriptions in the same group, a premium subscription that works perfectly and a basic subscription that is not recognised. I have checked everything at least twenty times. Its status is ‘Ready to submit’. I asked GPT 5.1 and Claude AI, but clearly both of their AIs are out of date and are giving me an obsolete procedure with App Store Connect options that don't exist.

Hi there, I have a plan of creating another app in the same niche, but I would like the actual subscribers to have access to the new app. So the subscribers of App 1 don't need to subscribe to App 2. Is that possible? Thanks Pedro M.R. Gregorio

会员等级进行升级？需要按天计算费用，像爱奇艺这样是怎么做的？

Dear App Store Engineering Team, I am writing to request official confirmation regarding the behavior of App Store Server Notifications when migrating a live application from V1 to V2. Context: Our application has been live since 2008 and currently utilizes App Store Server Notifications V1. We have a large database of existing legacy subscribers. We are preparing to switch our Production environment setting in App Store Connect from "Version 1" to "Version 2". Our Questions: When we change the setting in App Store Connect to Version 2: Global Format Switch: Does this setting apply immediately to ALL notifications, including those triggered by subscriptions that originated years ago (legacy users)? Payload Consistency: Will renewals for existing legacy subscriptions continue to arrive in the JSON V1 format, or will they immediately start arriving in the V2 JWS (signedPayload) format? Our expectation is that the switch is global and all future notifications (regardless of subscription age) will be sent as V2 JWS payloads, but we require official confirmation to ensure our backend handles the migration without service interruption. Thank you for your assistance.

As a developer I have a question I would like cleared up. We offer two tiers of annual subscriptions in our apps. These subscriptions are under the same subscription group in App Store connect. My question is, if a user purchases tier 1 of the annual subscription for $10.00, and uses it for 6 months; then chooses to upgrade to tier 2 which costs $20.00 per year. Would the user be pro-rated the difference in price i.e. charge only another $10.00 at the time of the upgrade., or are they charged $20.00 and then refunded the difference in their remaining lower tier subscription? I keep finding inconsistent answers across the Apple community forums on this.

I have an iOS and iPadOS app that also runs on macOS Catalyst. The user is able to view their subscription using the SubscriptionStoreView with two SubscriptionOptionGroups. The documentation does not mention these are supported on macOS Catalyst and the app crashes when attempting to show the SubscriptionStoreView on macOS Catalyst. If not supported, how can the user manage their subscription on macOS?

Dear Apple Developer Support Team, I hope you are doing well. We are reaching out to request clarification and guidance regarding the In-App Purchase (IAP) requirements for our upcoming iOS application. Our app offers paid access to digital video content. Each video has a dynamic price determined by our backend based on multiple factors (such as duration, category, and promotions). Additionally, users are allowed to select and purchase multiple videos at the same time, which results in a combined total price that varies per transaction. Challenges we face with IAP on iOS Dynamic pricing: Apple requires IAP products to have static pricing defined in App Store Connect. Our video prices change frequently and cannot be represented by fixed IAP product SKUs. Multiple-item purchases: iOS does not support a single purchase that includes multiple different IAP products. Processing many separate IAP transactions in sequence results in a poor user experience and is likely to cause failures. Product creation limitations: Since our catalog contains many videos with frequently changing prices, it is not feasible to create individual IAP products per video. Given these restrictions, we are unclear how to remain compliant while still providing a functional purchase flow for our users. Question In this scenario, where: video prices are dynamic, users may purchase multiple videos together, and IAP does not support multi-item purchases or dynamic pricing, are we allowed to use Stripe or another external payment provider to handle these purchases? If not, we would appreciate Apple’s guidance on what the recommended and compliant approach would be for apps that must price digital content dynamically and allow bulk purchasing. We want to ensure full compliance with App Store Review Guidelines and would like confirmation on the correct implementation strategy before proceeding. Thank you for your time, and we look forward to your clarification. Kind regards, Muhammad Adnan Koderlabs

Hello — quick question about App Store Server Notifications migration. We have a live app using Production V1 notifications for recurring in-app subscriptions. We plan to switch the Production webhook to V2. After the switch: Will notifications for existing subscriptions be delivered in V1 format, V2 format, or will it depend (e.g., queued V1 retries vs new V2 deliveries)? If V1 retries are queued, how long should we expect overlap/retries to continue? Any recommended cutover best practices (support both formats, revert process, etc.)? Happy to share additional details. Thanks.

Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase. Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase.

Hello, We are having an issue with the RequestReview API and were hoping to get some help. We know that there is no guarantee that the in-app review modal will show and we know that there are 3 circumstances in which it will definitely not appear: if the user has turned off in-app review/ratings in their settings if the user has submitted a review for that app on that device within the last 365 days if the user has been asked for a review >3 times in the last 365 days When testing our implementation, every single one of our testers did not receive the rating modal despite the fact that we had all our testers turn on the app rating setting and that we have never asked for reviews from our app before. So that seems suspicious. While it is possible that something is up with our code (and I have provided some snippets below) we are also concerned that apple maybe is suppressing it for another reason. We really want to go live with our app review code but unfortunately we are not able to get confidence that it will ever appear for the user. Can you please help us understand why this isn't working. The code: We are using the SwiftUI approach to requesting review. Here are some relevant code snippets Important to note, we have a modal that appears when the user is in our list of active, targeted users. If they tap yes on this modal, it should show the in app rate the app system modal. If they tap no, we present them with an airship survey so that they can give feedback. Here is the code for the Yes button action: @Environment(\.requestReview) private var requestReview private var yesButton: some View { Button( action: { dismiss() requestReview() }, label: { Text(Lingua.General.appRateFirstButton) .regularParagraph() .frame(width: 180, height: 35) } ) .customButtonStyle( foregroundColor: .black, backgroundColor: Color(.powderBlue), radius: 36 ) } and this is the logic we use to determine whether we want to show them the modal in the first place. Obviously, a lot of this code leads to deeper areas in our logic and code but to give an idea... private func showAppRateModalIfNeeded() { if preferencesManager.appRateReviewShown == nil, accountManager.userAccount?.permissions.rateTheApp == true { let appReviewModalVC = UIHostingController(rootView: AppReviewModal()) appReviewModalVC.view.backgroundColor = .init(white: 0, alpha: 0.6) appReviewModalVC.modalPresentationStyle = .overFullScreen appReviewModalVC.modalTransitionStyle = .crossDissolve parentVC?.navigationController?.present(appReviewModalVC, animated: true) preferencesManager.appRateReviewShown = true } } When testing in debug, we do find that the modal appears and works as expected. However, on release builds nobody is able to trigger it. Why? Are we doing something wrong here or is Apple just suppressing it. We are thinking about implementing the button taking the user directly into the app store review but we'd prefer to do the lower-friction dialog in-app if we can get it work so the user doesn't get sent out of the app.

StoreKit ask to buy should have more data in pending state. When user try to purchase ask to buy, we should get at least transactionID, product itself, and time that user start the request. So we can keep track of the whole transaction flow jwsRepresentation should always available for every state, actually even failing state. And should attach state inside of it. Instead of only available after verified purchase. So we can use transactionID and everything relate to transaction for both waiting for purchase and clearing up the cancel or invalid purchase Currently we only have jwsRepresentation after complete purchase, which is very limited its usage

We feel like we're at the end of the long and treacherous process of migrating to StoreKit2. But we've hit a small snag. When testing in the sandbox environment, we've found that if we don't finish a transactions, no subsequent purchase (invoked via call to purchase or the other purchase) will produce the confirmation sheet. Is this the expected behavior? The behavior is observed on iOS26 and 18. Our app will only attempt to finish the transaction if it successfully uploads the receipt to our API. If it fails to do so for whatever reason, the transaction is left unfinished. Whilst the user is informed about this, users will commonly try again. Our concern is that since the confirmation sheet will not be shown again, users will not know they are actually paying again - most certainly not the UX we want to have. We'd much rather have our users be fully aware when they're paying us money. The reason we're choosing not to finish the transaction until our backend has received it and confirmed the receipt to be valid is that the only way the user can get their product is if the server side is aware of this and add more time to the users account. When finishing the transaction via finish immediately after the purchase() call, the confirmation sheet is shown every time after subsequent calls to purchase(). Again, is this the expected behavior both in the sandbox and the production environments? Are we doing something wrong or misusing the product API? We are somewhat stumped because technically, we could get the first confirmation for a product purchase, and then finish it only after an arbitrary amount of calls to purchase() have been made - the user will believe they will have paid only once, but we will receive however much money we can drain from their account - most certainly not the kind of app we want to develop. Please advise and best regards, Emīls

最近我们有个应用要对接App 内购买项目，有什么好的资料或者demo提供一下吗？

I would like to inquire about the originalTransactionId of StoreKit2. Users who purchase auto-renewal subscription products To re-purchase the same subscription item after cancellation and prior to refund If you receive a refund after cancellation and re-purchase the same subscription item If you do not renew immediately after expiration and re-purchase the same subscription after a long period of time I would like to ask if 1, 2, and 3 all use the same value as the original Transaction Id at the initial subscription. In the case of 3, if you re-purchase more than a few days after the last subscription purchase, please let me know if there are any detailed conditions such as the original Transaction Id not maintained.

Hello, My app "MyCourses" (bundle id: com.ahmedbaqer.mycourses) was rejected under Guideline 2.1 because "No action followed when we tapped the button to subscribe to a course" on iPadOS 26.1. When I run the same code (version 1.0.0 (11)) from Xcode on a real device using a StoreKit configuration file (In App Purchase.storekit), the purchase flow works correctly: When I tap the "Subscribe via Apple" button, the App Store purchase sheet appears. The purchase completes successfully and unlocks the course. I use the in_app_purchase Flutter plugin and queryProductDetails to load products. However, when I install the build via TestFlight (and in App Review), tapping the same "Subscribe via Apple" button does nothing – which matches the behavior described by App Review. From my logs it looks like queryProductDetails is returning an empty productDetails list in that environment. For In‑App Purchases: I created 7 non‑consumable products in App Store Connect. Their Product IDs exactly match the IDs in my In App Purchase.storekit file (used only for local Xcode testing). All IAPs are now in "Waiting for Review" status and are linked to the iOS app version 1.0.0 (11) in the “In‑App Purchases and Subscriptions” section. At the time of the original review, some IAPs were in "Developer Action Needed / Rejected" state, so I suspect queryProductDetails may have returned no products and the reviewer saw no action after tapping the button. My questions: When IAP products are in "Waiting for Review" and linked to the app version, should queryProductDetails return them during App Review / TestFlight, or do they need to be fully approved first? Is there any additional configuration required so that the subscribe button reliably shows the App Store purchase sheet for reviewers (for example, any specific StoreKit / sandbox settings)? Are there recommended best practices to show a clearer error state when queryProductDetails returns no products, so that App Review understands this is a configuration / IAP-status issue rather than a UI bug? Any guidance from Apple engineers or other developers who faced a similar situation would be greatly appreciated. Thanks in advance.

Hello, I noticed the Product.SubscriptionInfo subscriptionPeriod (of type Product.SubscriptionPeriod) is different for the same product between StoreKit Testing in Xcode and the sandbox/App Store (production) environment. For a “1 week” auto-renewable subscription, we get the following: StoreKit Testing in Xcode: 1 week gives a subscriptionPeriod with value of 1 and a unit of Product.SubscriptionPeriod.Unit.week Sandbox/App Store: 1 week gives a subscriptionPeriod with value of 7 and a unit of Product.SubscriptionPeriod.Unit.day This created issues in my app because I used the localizedDescription of a Product.SubscriptionPeriod to display a text similar to “$4.99 per week”. This is what I obtain with the StoreKit Testing in Xcode, but in the Sandbox/App Store environment, it displays “$4.99 per day” (because the subscriptionPeriod is “7 Days” and the unit is then .day). Obviously, this is not what I wanted to display. Other periods like “1 month”, “2 months”, “3 months”, “6 months, and “1 year”, the period provided by both StoreKit Testing and Sandbox/App Store correspond to the period unit specified in App Store Connect. In addition, I want to report that for a weekly subscription/offer or a 2 weeks offer, Product.SubscriptionInfo.subscriptionPeriod or Product.SubscriptionOffer.period == .weekly or .everyTwoWeeks is always false. We observe the following: With Sandbox or App Store live production: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is false (because it’s “7 days”) 1 week, Product.SubscriptionOffer.period == .weekly is false (because it’s “7 days”) 2 weeks (offer), Product.SubscriptionInfo.subscriptionPeriod == .everyTwoWeeks is false (because it’s “14 days”) 2 weeks (offer), Product.SubscriptionOffer.period == .everyTwoWeeks is false (because it’s “14 days”) But with an Xcode StoreKit configuration file: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is true (because it’s “1 week”) 1 week, Product.SubscriptionOffer.period == .weekly is true (because it’s “1 week”) 2 weeks, Product.SubscriptionInfo.subscriptionPeriod == . everyTwoWeeks is true (because it’s “2 weeks”) 2 weeks, Product.SubscriptionOffer.period == . everyTwoWeeks is true (because it’s “2 weeks”) So in sandbox and production, .weekly and .everyTwoWeeks is never possible. If someone from Apple could check the feedback FB19605865 🙂 Thank you Regards, Axel, @alpennec Code: do { let productIDs: [String] = ["revenueSocks_weekly_trial"] let products: [StoreKit.Product] = try await Product.products (for: productIDs) let weeklySubscription: StoreKit.Product = products.first! let displayPrice: String = weeklySubscription.displayPrice // For a weekly subscription in App Store Connect // With an Xcode StoreKit configuration file: subscriptionPeriod unit is Week (week), value is 1 → "1 Week" // With the Sandbox + App Store: subscriptionPeriod unit is Day (.day), value is 7 → "7 Days" let unitString: String = weeklySubscription.subscription!.subscriptionPeriod.unit.localizedDescription print("\(displayPrice) per \(unitString.localizedLowercase)") // StoreKit configuration file → "$4.99 per week" // Sandbox + App Store → "$4.99 per day" } catch { print(error) }

Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.