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Support in-app purchases and interactions with the App Store using StoreKit.

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通过Advanced commerce API 创建SKU的疑问
关于通过Advanced commerce API 创建SKU,有几个问题: 1、通过Advanced commerce API创建的自动续费订阅的SKU是否支持推介优惠、促销优惠?如果可以,是在苹果connect设置吗? 2、已订阅通过connect创建的SKU的用户,是否可以重复订阅通过Advanced commerce API创建的SKU?还是要通过Advanced commerce API变更订阅? 3、Advanced commerce API创建的SKU ,用户订阅成功后,续费的扣款是否仍由苹果发起?还是由开发者自行发起?
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280
Jan ’26
Expo Store review
Hi does anyone have trouble using expo store review package for ios apps. for some reason on our app., the review may show for certain people, but when they submit a review, it doesn't update our review count
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94
Oct ’25
in-App Purchase - Showing Product Not available
Hello Fellow Developers, I recently built a simple craft related app called "Genie Crystals" with a landing page. there is a button on landing page which redirects to a main template generator page. Here the user can play with the parameters and create an output which can be exported. to export there is an unlock button which is linked to the in-app purchase configured in the app. Initially it was not capturing price properly so I modified the code slightly to keep the button in disabled state until the product details got fetched in background asynchronously. But when I released the app and downloaded it on a different device at the time of load itself, I am getting the alert - product not available. I have used correct product Id in the program. I have confirmed that. I think I am missing something. Any help will be appreciated. I am new to this so if I need to share any additional information kindly let me know. Thanks.
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68
Nov ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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317
Sep ’25
"Cannot connect to App Store" when trying to purchase subscription using Xcode built app
I'm developing an app and I think I've implemented what I need to in the swift code. However, when I click the Purchase button in my app, I see "Cannot connect to App Store" when the App Store app opens. Attached are images showing how I've configured the Sandbox user. What am I doing wrong? I expect to be able to do a fake purchase to test subscription activation in the app, but it doesn't work.
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230
Oct ’25
Unexpected notificationType in App Store Server Notifications V2 when free trial ends
In my app’s IAP products, before enabling free trials, the App Store Server Notifications V2 callbacks all returned the correct notificationType. For auto-renewable subscriptions, when they were about to expire, the notificationType was either DID_RENEW or EXPIRED. A small number of cases(DID_FAIL_TO_RENEW) failed to renew due to billing issues, which was expected. However, after I enabled a 7-day free trial for the auto-renewable products, I noticed that in the App Store Server Notifications V2 callbacks, almost all users (except those who manually turned off auto-renewal) received notificationType = DID_FAIL_TO_RENEW. According to the documentation, DID_FAIL_TO_RENEW indicates a billing issue renewal failure, but in this case it seems like all renewals are being marked as failed. I’ve observed that for users who cancel during the free trial, the callbacks look normal: first a DID_CHANGE_RENEWAL_STATUS notification, then an EXPIRED notification when the trial ends. That flow seems correct. However, for users who do not cancel the trial, almost all callbacks show DID_FAIL_TO_RENEW. Does this mean every remaining user has a billing issue? I also noticed on the Developer Forums that other developers have reported the same issue — receiving a large number of DID_FAIL_TO_RENEW notifications specifically when free trials convert to paid subscriptions: https://developer.apple.com/forums/search?q=DID_FAIL_TO_RENEW Could someone clarify: under normal circumstances, when a free trial transitions to a paid subscription and fails, should the App Store Server Notifications V2 notificationType indeed be DID_FAIL_TO_RENEW, or should it be a different type(e.g. EXPIRED)? And is it expected behavior that almost all free trial conversions return DID_FAIL_TO_RENEW?
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Sep ’25
in-app-purchase
I have implemented in-app-purchase in one of my iOS application. I generated the consumable products and these are approved by Apple Showing with Green check. I used StoreKit-2 and locally testing with store sync configuration file. The products I have created on developer accounts automatically synced by Store Configuration file and showing no the screen and I can purchase the product with Xcode environment in development. When uploaded app to test flight, I am not getting products with sandbox email id. Cases I have tries: -Remove my original Apple ID from device and just testing with Apple Sandbox email id -> Not getting products. -Remove configuration file while uploading to test flight -> not fetching products. -Checked the archive build and its in Release mode. Note: I am as a (Admin) team member, not account holder. Issue: Not fetching products on Test flight with Sandbox & in live app. Is there something I have to track here: Agreements for Free Apps Agreement with EFFECTIVE DATE showing 3 Jul 2025 - 20 Sep 2025 & STATUS is Active Agreements for Paid Apps Agreement with EFFECTIVE DATE showing nothing & STATUS is New
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392
Sep ’25
Age Assurance Sandbox Testing - revoke vs declined
1)What's the relationship between ""Texas, child, 16-17, significant change declined" from my 11:03 screenshot below and "revoking"? ie what situation could someone decline but not revoke or vice versa, what is the purpose of the distinction in testing or legally or implications/implementation 2) What is a cause besides a typo to receive the "Can't trigger notification" titled message after using "Revoke"? you can see by my screenshot by comparing the left and right half there is no title. 3) Even if i find a workaround perhaps my info will help someone else or be an opportunity for improved documentation see: see my 5:54pm second screenshot
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138
Jan ’26
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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127
May ’25
Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
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283
May ’25
Annual in-app subscription upgrade prorated?
As a developer I have a question I would like cleared up. We offer two tiers of annual subscriptions in our apps. These subscriptions are under the same subscription group in App Store connect. My question is, if a user purchases tier 1 of the annual subscription for $10.00, and uses it for 6 months; then chooses to upgrade to tier 2 which costs $20.00 per year. Would the user be pro-rated the difference in price i.e. charge only another $10.00 at the time of the upgrade., or are they charged $20.00 and then refunded the difference in their remaining lower tier subscription? I keep finding inconsistent answers across the Apple community forums on this.
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Dec ’25
Best current approach to detecting legacy paid app download (without relying on deprecated APIs)?
I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.
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80
Jun ’25
RevenueCat Error: None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect
Hi, I am experiencing an issue where my in-app purchase products cannot be fetched from App Store Connect during sandbox testing, despite all products being properly configured. ERROR MESSAGE: When testing on a physical iOS device, I receive the following error: "Error fetching offerings - The operation couldn't be completed. (RevenueCat.OfferingsManager.Error error 1.) There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used)." All products show status "READY_TO_SUBMIT" with the warning: "This product's status (READY_TO_SUBMIT) requires you to take action in App Store Connect before using it in production purchases." I have 2 subscriptions and 4 Consumable in-app purchases set up in App Store Connect. VERIFICATION COMPLETED: Bundle ID matches exactly in App Store Connect, Xcode project, and RevenueCat dashboard Product IDs match exactly between App Store Connect, RevenueCat, and application code Paid Applications Agreement is signed and active (Signed on 12/9 morning, everything shows as active) All products are in "Ready to Submit" status with complete metadata All products are properly linked to the app in App Store Connect Testing on physical iOS device (not simulator) with sandbox account signed in via Settings > Developer section Products have been in "Ready to Submit" status for 8 hours I have researched this error and verified the common causes (Paid Agreements, Product ID mismatches, Bundle ID mismatches) are all correctly configured on my end. QUESTION: Is this an issue on Apple's end, or are there additional requirements for products in "Ready to Submit" status to be available in sandbox testing? I have been unable to test my in-app purchases despite all configuration appearing correct. Thank you for your assistance.
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253
Dec ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
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Sep ’25
Strange Pattern of Subscriptions + Refunds — Possible Abuse?
Hi everyone, I'm an indie developer and recently noticed some odd behavior in my app's subscription metrics. There’s been a sudden spike in annual subscriptions, which is very unusual for my app — historically, users rarely choose that option. What’s more concerning is that these subscriptions are almost immediately canceled and refunded. Upon checking analytics (RevenueCat + App Store Connect), I also noticed inconsistencies in user location data: users appear to be from one region (like Singapore), but deeper tracking shows actual usage from Vietnam, a market I’ve never targeted and where I do no advertising. This behavior seems coordinated and is affecting my app’s refund rate, which I worry could raise red flags on the App Store side. Has anyone experienced anything similar? Is there a recommended way to report suspicious subscription/refund activity to Apple or prevent potential abuse like this? Any advice would be really appreciated. Thanks!
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Jun ’25
通过Advanced commerce API 创建SKU的疑问
关于通过Advanced commerce API 创建SKU,有几个问题: 1、通过Advanced commerce API创建的自动续费订阅的SKU是否支持推介优惠、促销优惠?如果可以,是在苹果connect设置吗? 2、已订阅通过connect创建的SKU的用户,是否可以重复订阅通过Advanced commerce API创建的SKU?还是要通过Advanced commerce API变更订阅? 3、Advanced commerce API创建的SKU ,用户订阅成功后,续费的扣款是否仍由苹果发起?还是由开发者自行发起?
Replies
1
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0
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280
Activity
Jan ’26
Expo Store review
Hi does anyone have trouble using expo store review package for ios apps. for some reason on our app., the review may show for certain people, but when they submit a review, it doesn't update our review count
Replies
0
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0
Views
94
Activity
Oct ’25
in-App Purchase - Showing Product Not available
Hello Fellow Developers, I recently built a simple craft related app called "Genie Crystals" with a landing page. there is a button on landing page which redirects to a main template generator page. Here the user can play with the parameters and create an output which can be exported. to export there is an unlock button which is linked to the in-app purchase configured in the app. Initially it was not capturing price properly so I modified the code slightly to keep the button in disabled state until the product details got fetched in background asynchronously. But when I released the app and downloaded it on a different device at the time of load itself, I am getting the alert - product not available. I have used correct product Id in the program. I have confirmed that. I think I am missing something. Any help will be appreciated. I am new to this so if I need to share any additional information kindly let me know. Thanks.
Replies
1
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0
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68
Activity
Nov ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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0
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0
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317
Activity
Sep ’25
"Cannot connect to App Store" when trying to purchase subscription using Xcode built app
I'm developing an app and I think I've implemented what I need to in the swift code. However, when I click the Purchase button in my app, I see "Cannot connect to App Store" when the App Store app opens. Attached are images showing how I've configured the Sandbox user. What am I doing wrong? I expect to be able to do a fake purchase to test subscription activation in the app, but it doesn't work.
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1
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0
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230
Activity
Oct ’25
Unexpected notificationType in App Store Server Notifications V2 when free trial ends
In my app’s IAP products, before enabling free trials, the App Store Server Notifications V2 callbacks all returned the correct notificationType. For auto-renewable subscriptions, when they were about to expire, the notificationType was either DID_RENEW or EXPIRED. A small number of cases(DID_FAIL_TO_RENEW) failed to renew due to billing issues, which was expected. However, after I enabled a 7-day free trial for the auto-renewable products, I noticed that in the App Store Server Notifications V2 callbacks, almost all users (except those who manually turned off auto-renewal) received notificationType = DID_FAIL_TO_RENEW. According to the documentation, DID_FAIL_TO_RENEW indicates a billing issue renewal failure, but in this case it seems like all renewals are being marked as failed. I’ve observed that for users who cancel during the free trial, the callbacks look normal: first a DID_CHANGE_RENEWAL_STATUS notification, then an EXPIRED notification when the trial ends. That flow seems correct. However, for users who do not cancel the trial, almost all callbacks show DID_FAIL_TO_RENEW. Does this mean every remaining user has a billing issue? I also noticed on the Developer Forums that other developers have reported the same issue — receiving a large number of DID_FAIL_TO_RENEW notifications specifically when free trials convert to paid subscriptions: https://developer.apple.com/forums/search?q=DID_FAIL_TO_RENEW Could someone clarify: under normal circumstances, when a free trial transitions to a paid subscription and fails, should the App Store Server Notifications V2 notificationType indeed be DID_FAIL_TO_RENEW, or should it be a different type(e.g. EXPIRED)? And is it expected behavior that almost all free trial conversions return DID_FAIL_TO_RENEW?
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3
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203
Activity
Sep ’25
Integrate the Subscriptions in my app
Hi! I’m new in programming apps for Apple Store and I’m creating my first app. I already send my for review but I get an answer of problems with the subs flow. If there’s anyone who can help me fix this problem and implement my subscriptions in my app and test it out I would be thankful, I want the flow work like in the image!
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0
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93
Activity
May ’25
in-app-purchase
I have implemented in-app-purchase in one of my iOS application. I generated the consumable products and these are approved by Apple Showing with Green check. I used StoreKit-2 and locally testing with store sync configuration file. The products I have created on developer accounts automatically synced by Store Configuration file and showing no the screen and I can purchase the product with Xcode environment in development. When uploaded app to test flight, I am not getting products with sandbox email id. Cases I have tries: -Remove my original Apple ID from device and just testing with Apple Sandbox email id -> Not getting products. -Remove configuration file while uploading to test flight -> not fetching products. -Checked the archive build and its in Release mode. Note: I am as a (Admin) team member, not account holder. Issue: Not fetching products on Test flight with Sandbox & in live app. Is there something I have to track here: Agreements for Free Apps Agreement with EFFECTIVE DATE showing 3 Jul 2025 - 20 Sep 2025 & STATUS is Active Agreements for Paid Apps Agreement with EFFECTIVE DATE showing nothing & STATUS is New
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0
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392
Activity
Sep ’25
Age Assurance Sandbox Testing - revoke vs declined
1)What's the relationship between ""Texas, child, 16-17, significant change declined" from my 11:03 screenshot below and "revoking"? ie what situation could someone decline but not revoke or vice versa, what is the purpose of the distinction in testing or legally or implications/implementation 2) What is a cause besides a typo to receive the "Can't trigger notification" titled message after using "Revoke"? you can see by my screenshot by comparing the left and right half there is no title. 3) Even if i find a workaround perhaps my info will help someone else or be an opportunity for improved documentation see: see my 5:54pm second screenshot
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0
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0
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138
Activity
Jan ’26
SKAN Postback received after 6 months
Hello All, We continue to receive post backs for campaigns which were run 6 months back. Our understanding is post back window is only 3 months, so checking to see if this is expected or any documentation will help. We are on SKAN4.0
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0
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0
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70
Activity
Sep ’25
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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127
Activity
May ’25
Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
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2
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0
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283
Activity
May ’25
Cannot received webhook about in app purchase
Previously I could get the sub package information after each payment via webhook but today I didn't get it. What happened? My webhook url: https://r-connect-api-dev.mystg-env.com/webhook/appstore/notification/v2
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0
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0
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53
Activity
Nov ’25
isEligibleForIntroOffer(for groupID: String) aways return ture
Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true
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1
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0
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113
Activity
May ’25
Annual in-app subscription upgrade prorated?
As a developer I have a question I would like cleared up. We offer two tiers of annual subscriptions in our apps. These subscriptions are under the same subscription group in App Store connect. My question is, if a user purchases tier 1 of the annual subscription for $10.00, and uses it for 6 months; then chooses to upgrade to tier 2 which costs $20.00 per year. Would the user be pro-rated the difference in price i.e. charge only another $10.00 at the time of the upgrade., or are they charged $20.00 and then refunded the difference in their remaining lower tier subscription? I keep finding inconsistent answers across the Apple community forums on this.
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1
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0
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118
Activity
Dec ’25
Best current approach to detecting legacy paid app download (without relying on deprecated APIs)?
I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.
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0
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0
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80
Activity
Jun ’25
RevenueCat Error: None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect
Hi, I am experiencing an issue where my in-app purchase products cannot be fetched from App Store Connect during sandbox testing, despite all products being properly configured. ERROR MESSAGE: When testing on a physical iOS device, I receive the following error: "Error fetching offerings - The operation couldn't be completed. (RevenueCat.OfferingsManager.Error error 1.) There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used)." All products show status "READY_TO_SUBMIT" with the warning: "This product's status (READY_TO_SUBMIT) requires you to take action in App Store Connect before using it in production purchases." I have 2 subscriptions and 4 Consumable in-app purchases set up in App Store Connect. VERIFICATION COMPLETED: Bundle ID matches exactly in App Store Connect, Xcode project, and RevenueCat dashboard Product IDs match exactly between App Store Connect, RevenueCat, and application code Paid Applications Agreement is signed and active (Signed on 12/9 morning, everything shows as active) All products are in "Ready to Submit" status with complete metadata All products are properly linked to the app in App Store Connect Testing on physical iOS device (not simulator) with sandbox account signed in via Settings > Developer section Products have been in "Ready to Submit" status for 8 hours I have researched this error and verified the common causes (Paid Agreements, Product ID mismatches, Bundle ID mismatches) are all correctly configured on my end. QUESTION: Is this an issue on Apple's end, or are there additional requirements for products in "Ready to Submit" status to be available in sandbox testing? I have been unable to test my in-app purchases despite all configuration appearing correct. Thank you for your assistance.
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1
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0
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253
Activity
Dec ’25
isEligibleForIntroOffer(for:) aways return ture
Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true.
Replies
1
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0
Views
87
Activity
May ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
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1
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0
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162
Activity
Sep ’25
Strange Pattern of Subscriptions + Refunds — Possible Abuse?
Hi everyone, I'm an indie developer and recently noticed some odd behavior in my app's subscription metrics. There’s been a sudden spike in annual subscriptions, which is very unusual for my app — historically, users rarely choose that option. What’s more concerning is that these subscriptions are almost immediately canceled and refunded. Upon checking analytics (RevenueCat + App Store Connect), I also noticed inconsistencies in user location data: users appear to be from one region (like Singapore), but deeper tracking shows actual usage from Vietnam, a market I’ve never targeted and where I do no advertising. This behavior seems coordinated and is affecting my app’s refund rate, which I worry could raise red flags on the App Store side. Has anyone experienced anything similar? Is there a recommended way to report suspicious subscription/refund activity to Apple or prevent potential abuse like this? Any advice would be really appreciated. Thanks!
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0
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0
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92
Activity
Jun ’25