The phone is set up with the developer program to cancel subscriptions from the app we developed. However, after the OS update on the phone, the subscriptions no longer appear in the developer program, although the subscription does exist in the app itself. We are attaching the log. 🔖 8/9/2025, 10:59:44 AM ["expires_date_pst": 2025-09-08 21:58:36 America/Los_Angeles, "original_purchase_date_ms": 1753167687000, "original_purchase_date_pst": 2025-07-22 00:01:27 America/Los_Angeles, "purchase_date_ms": 1757307516000, "purchase_date_pst": 2025-09-07 21:58:36 America/Los_Angeles, "product_id": com.topwall.premium_trial.monthly.trial, "in_app_ownership_type": PURCHASED, "web_order_line_item_id": 2000000111040333, "purchase_date": 2025-09-08 04:58:36 Etc/GMT, "is_trial_period": false, "original_purchase_date": 2025-07-22 07:01:27 Etc/GMT, "expires_date_ms": 1757393916000, "expires_date": 2025-09-09 04:58:36 Etc/GMT, "transaction_id": 2000001002316107, "is_in_intro_offer_period": false, "subscription_group_identifier": 21733009, "original_transaction_id": 2000000966725103, "quantity": 1] 🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹 🟢 8/9/2025, 10:59:44 AM StoreKit isActive: true до 2025-09-09 07:58:36 Why do you think the subscription created in the app doesn’t show up in the sandbox?

Hi, I want to offer an auto-renewable subscription (e.g., $1/month) that grants users (10 document analyses per month), with the count resetting at the start of each billing cycle. -Unused analyses will not roll over to the next month- Additionally, any analyses generated while the subscription is active will remain accessible to the user permanently, even if they cancel the subscription. The paywall, app description, and metadata will clearly state that the subscription grants (10 document analyses per month with no rollover) We want this to be implemented as an auto-renewable subscription model, not as a consumable service or a token/credit system (which we want to avoid). Is this model acceptable under Apple’s guidelines, or would it be considered a token/credit system? Any insights or alternative suggestions would be appreciated.. Thanks

Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?

Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw

I am handling the buy subscription with this function const handleBuySubscription = async (productId) => { try { await requestSubscription({ sku: productId, }); setLoading(false); } catch (error) { setLoading(false); if (error instanceof PurchaseError) { errorLog({ message: [${error.code}]: ${error.message}, error }); } else { errorLog({ message: "handleBuySubscription", error }); } } }; but the requestSubscription({ sku: productId, }) does not return anything, and it is stuck at await

when I have not verified payment method and we choose UPI then pop up shows Purchase In Progress and it shows notification for UPI app payment for apps like Gpay, Paytm. But when we approve or decline this payment StoreKit methods not called for success or failure and we have to kill app to refetch the status and stop the loader.

I have setup offer codes and subscriptions for users to purchase, when a user signs up using an offer code outside of the app the offer code does not save into my database where the subscriptions are saved the transaction is successful and validated by store kit but I cant see that that user used an offer code - an example https://apps.apple.com/redeem/?ctx=offercodes&id=6744338284&code=ASKDOM I then setup an edge function in supabase to retrieve the data that store kit sends back and im not sure where to find the offer code as it still doesnt save is there an internal apple reference that they use as apposed to the users offer code i.e offer code askdomSA = P3050 for example how can Identify if an offer code was used thank you

We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.

What is the expected behavior for App Receipts and ASSN v2 notifications when a subscription is set to "Remove from Sale"? I tried to test this in Sandbox, but the "Remove from Sale" setting in App Store Connect doesn't seem to affect the Sandbox environment. For existing subscribers, what happens in the receipt? Does auto_renew_status change to 0 and is expiration_intent populated immediately? Also, which notificationType is sent via ASSN v2?

アプリに課金を実装しようと思うのですが、もし不正利用された場合、アプリ側は基本的にApp Storeを通じて対応するよう案内するのが一般的と思いますが、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか教えていただきたいです。 また下記内容は標準的な対応プロセスとして問題ないでしょうか？
 ■Apple ID不正利用時 → ユーザー自身がAppleサポートに連絡し、パスワード変更・二段階認証の設定・不正購入の返金申請などを行うよう案内する。 ■クレジットカード不正利用時 → まずカード会社への連絡を促すが、アプリ内決済に関してはAppleのカスタマーサポート経由で返金や調査手続きを案内する 不正利用されたユーザーへの対応に備えて、アプリ側が考慮すべきことがあれば教えてください。

While testing an inapp purchase, if you purchase the same product twice from an account that does not have testflight permissions for the project and only has sandbox permissions, the second payment will receive the same transactionId as the first. Why is that so? I know transactionID is unique.

Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.

Could you tell me about the specifications of the winback offer? If a user is eligible for the winback offer, will the winback offer sheet be displayed every time the app is launched? Or will the OS adjust the display frequency in some way?

Hi, This is the first time I'm submitting an app using IAP with auto-renewing subscriptions. Everything keeps getting rejected (specifically, my subscriptions), and instead of telling me what's wrong or what I need to fix, my reviewer just keeps regurgitating generic passages from the rules. Is there a site/tutorial/whatever that explains how to set these up and submit them? I haven't found anything that looks official/legit, so I'll settle on something recommended by someone who has been through the process. I would appreciate any help. I have been at this for DAYS and am at my wits end. Thanks.

One of our customers subscribed to a monthly plan on August 16 but the server-to-server notification seems to have been sent on August 18. What could be the reasons for such a delay between the purchase and the server-to-server notification which are usually sent right after the purchase? The receipt sent along with the notification seems to confirm that the receipt has only been created 2 days after the purchase. Here is an extract: { "environment": "Production", "receipt": { "receipt_type": "Production", "bundle_id": "fr.gaumontvideo.gaumontclassique", "application_version": "613", "receipt_creation_date": "2025-08-18 13:00:16 Etc/GMT", "receipt_creation_date_ms": "1755522016000", "receipt_creation_date_pst": "2025-08-18 06:00:16 America/Los_Angeles", "request_date": "2025-08-25 13:08:27 Etc/GMT", "request_date_ms": "1756127307346", "request_date_pst": "2025-08-25 06:08:27 America/Los_Angeles", "original_purchase_date": "2022-05-11 06:14:37 Etc/GMT", "original_purchase_date_ms": "1652249677000", "original_purchase_date_pst": "2022-05-10 23:14:37 America/Los_Angeles", "original_application_version": "265", "in_app": [ { "quantity": "1", "product_id": "fr.gaumontvideo.gaumontclassique.subscription.monthly.apple", "transaction_id": "270002386706194", "original_transaction_id": "270002386706194", "purchase_date": "2025-08-16 08:02:06 Etc/GMT", "purchase_date_ms": "1755331326000", "purchase_date_pst": "2025-08-16 01:02:06 America/Los_Angeles", "original_purchase_date": "2025-08-16 08:02:08 Etc/GMT", "original_purchase_date_ms": "1755331328000", "original_purchase_date_pst": "2025-08-16 01:02:08 America/Los_Angeles", "expires_date": "2025-09-16 08:02:06 Etc/GMT", "expires_date_ms": "1758009726000", "expires_date_pst": "2025-09-16 01:02:06 America/Los_Angeles" } }

I'm working on adding a single Non-Consumable In-App purchase to my app. Essentially a "try before you buy" type thing. Limited functionality unless the app is purchased. I am currently testing this using Xcode and the Manage StoreKit Transactions window. So far most everything appears to be working except for declined pending transactions. If I set Ask to Buy to Enabled, the Ask Permission (for parent or guardian) dialog appears. After pressing the Ask button, I see a transaction listed as Pending Approval. If I Approve the transaction, then my app is notified and all is well. However, if I Decline the transaction then my app is not notified. Is that normal? Also, how do I (i.e. the app) know that there is a pending transaction?

I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). 3.After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

I am testing the subscription flow in my iOS app. Initially, everything was working fine when following the official StoreKit and sandbox testing documentation. After a successful subscription, the “You’re all set” popup always displayed the environment as “sandbox.” However, after some changes, possibly upgrading macOS to the latest version, upgrading Xcode, or regenerating certificates, I can no longer connect to the sandbox testing environment. The subscription success popup now always shows the environment as “xcode.” By default, the iOS app should run in the sandbox on macOS, so I didn’t set the “Enable App Sandbox” option to “Yes” in the Xcode build settings. When I try enabling it, Xcode throws the following error: “Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.n3J0tr/extracted/Payload/XXXX.app : 0xe8008015 (A valid provisioning profile for this executable was not found.) Please ensure that your app is signed by a valid provisioning profile.” Additionally, if “Enable App Sandbox” is set to “No,” the app installs successfully on a real device, but there is no prompt to trust an untrusted developer certificate, which usually appears for such certificates. I’m not sure if this information will be useful to others, but I’ve been stuck on this issue for a while, and it’s preventing me from moving forward with my work. Any help to resolve this would be greatly appreciated. Thank you!

I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.