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Reply to Escalation Request: Poor Support from eurodev@apple.com
Support Ticket 102643865537 IS THERE ANYONE ALIVE AT APPLE? I am going crazy with they apparent incompetence of your support team, i too am entering the 3rd month since i raised this ticket!!! i cant even get properly registered for the Dev program.......your AI rejected my ID docs and i was asked to submit everything manually and now i am repeatedly told Hello Adam, This is Alexander again, senior Advisor for the Developer Support team. I understand that you feel that the last few emails have been very similar, and that your case has not progressed since then. This is simply because there are no status updates on your case. As I have no news on your case, there is nothing else I have to share with you for the time being. This processing time for your particular issue is expected as there is a very heavy workload with the operations team at the moment. That is exactly what is going on at the moment: Your request is being looked at, and we are awaiting for a reply from the operations team. As much as I’d like to, there is nothing else I can do for the time being as I have already requested a status update from the team that is handling your request. We are unable to provide you with an exact timeframe on when this is going to be resolved. Best regards, Alexander Developer Support" firstly is this dude a robot? secondly does he have no shame!! they same answer for weeks!!! i sent 2 docs, a passport and a drivers licence not a multilateral trade agreement! surely there is someone i can talk to that doesnt sleep all day. PLEASE HELP Apple you have clowns working for you i am afraid
Sep ’25