Hi Apple Developer Support team,
I am writing because I have exhausted every available support channel and need urgent manual intervention.
Organization: Bedrock Residences Limited
Apple ID: Temitope Moronkeji
Case ID: 102844508761
Enrollment ID 333LLR3M2M
Issue started: March 14, 2026
What happened:
I enrolled Bedrock Residences Limited in the Apple Developer Program as an organization. I have completed the $99 payment twice. Both times I received the purchase acknowledgement email confirming the order. Neither time did I receive the membership confirmation email. My account has remained on Pending status for over 10 days.
What I have tried:
Contacted Apple Developer Support via email on March 14 and March 20
Zero response on both occasions
The support portal will not allow me to reply to or update Case ID 102844508761
The "Get More Help" option on the support page does not allow me to submit a new request
Current status:
Account shows Pending
"Complete your purchase" prompt still appears despite two completed payments
No access to App Store Connect
No membership confirmation email received on either attempt
Two $99 charges on my card with nothing to show for it
This is blocking an active iOS app launch for our organization. Based on reports from other developers on this forum, this appears to be a backend activation failure on Apple's side and requires manual intervention by the Developer Enrollment team.
I am requesting:
Manual activation of the Bedrock Residences Limited developer account
Confirmation of which payment to apply and refund of the duplicate charge
A direct callback or email response — not an automated reply
I have been patient for 10 days. Please help.
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