First submission stuck in "Waiting for Review" for 6+ days, expedite and support requests unanswered
My first app "Remote for Roku TV: RokuMote" (Apple ID 6795405234, iOS) was submitted for review on July 31, 2026. It has been in "Waiting for Review" ever since — 6+ days — and has never entered "In Review". No messages in App Store Connect, nothing in Resolution Center.
What I've already done:
Expedited review request on August 4 — no response.
Email to App Review — no response.
Developer Support case "App Review Status" on August 5 (Case ID 20000128844197) — pending.
All metadata, review notes and a demo video were attached at submission. The account is new (created July 28, 2026) — if new accounts are queued differently, I'd appreciate knowing that.
Is anyone from Apple able to look into this? Is there a known backlog right now for first submissions?
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
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