Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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App store connect reports download error
Cannot download CSV reports from App Store Connect Analytics. Started this week. When I try to export Analytics data as CSV, the export fails and the page shows this JavaScript error: Cannot read properties of null (reading 'match') The failed request in Chrome DevTools is: POST https://appstoreconnect.apple.com/analytics/api/v1/data/time-series-csv Response: 410 Gone Example Analytics page where it happens: /analytics/metrics?chartType=singleaxis&dateSpec=d7&frequency=day&groupByDimensionKey=campaignId&measureKey=totalDownloads This happens when trying to download/export CSV reports from App Store Connect Analytics. I also tried bypassing the service worker, but the request still returns 410 Gone from the server. Tried Chrome and in Firefox clearing cache and storage and incognito but still failing.
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App in review for 2 months with no sensible outcome
The app is waiting for review since April 22 (nearly 2 months!) with no sensible outcome. The first review never happened I contacted support several times and after more than 40 days I just deleted the submission and created a new one which was quickly rejected on June 3 with the following reasons: The app contains hidden features. The app provides a limited user experience as it is not sufficiently different from a web browsing experience. The reasons do not reflect the reality and I explained why this fully native app, high performance app can't be considered as it provides a limited user experience nor does it contain any hidden features. I referred to the video and explained the tech stack that could falsely trigger any webview concerns. On June 9 I had a call with Apple representative. Before anything the representative suggested for me to do something else in life and not chase the outcome of the review (!). In the end of the meeting he suggested I submit the appeal and so I did right after the call. 30 minutes later I was contacted via mobile by the same representative and he asked to not submit the appeal as they might have a resolution for my review and should just resubmit the same version. I did as suggested and the app has been waiting for review ever since with no communication whatsoever. Does anyone else have similar experience? Anything I can do at all? Submission ID c37cc165-1f58-435a-a394-35fbbee787f8
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Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
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Unable to delete App ID after removing app from App Store Connect — "appears to be in use by the App Store"
Hi everyone, I'm trying to delete an App ID from Certificates, Identifiers & Profiles on the Apple Developer portal, but I'm getting the following error: "The App ID 'XXXXXXX' appears to be in use by the App Store, so it can not be removed at this time." Here's my situation: The app was never published to the App Store — it was only created in App Store Connect (no builds were ever submitted for review, and it was never in a "Ready for Sale" state). I have already removed the app from App Store Connect via "Remove App" in App Information. The app is no longer visible in my App Store Connect dashboard. It has been over 48 hours since I removed the app from App Store Connect. Despite this, the Identifiers page still shows the error above when I attempt to delete the corresponding App ID. What I've tried: Confirmed the app no longer appears in App Store Connect (including checking "Removed Apps" filter) Waited over 48 hours for the system to propagate Cleared browser cache and retried My goal: I need to release this Bundle ID so it can be registered under a different Apple Developer account. Questions: Is there an additional waiting period beyond 48 hours before the App ID can be deleted? Is there a way to force-release this App ID, or do I need to contact Apple Developer Support directly? Has anyone experienced this same issue with an app that was never published? Any guidance would be greatly appreciated. Thank you! Environment: Apple Developer Program (Organization account) App was created in App Store Connect but never submitted for review Platform: iOS
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App stuck in “Waiting for Review” since May 24, 2026 — no visible issue in App Store Connect
Hello App Review Team, My iOS app submission has been stuck in “Waiting for Review” for an unusually long time, and I would appreciate help confirming whether there is an internal queue or routing issue. App details: App name: Su Hatırlatıcı Takip Apple ID: 6771927756 Platform: iOS Version / Build: 1.0 (3) Submission ID: 7f9820f2-0c6a-4c7d-941a-c457aaa7a9c8 Submitted: May 24, 2026 at 12:26 PM Current status: Waiting for Review What I have checked: Agreements are active. Banking and tax information are active. Build upload status is Complete. Build 1.0 (3) is selected for the App Store version. There is no Resolution Center message. There is no Action Needed status. There is no Missing Compliance status. There is no Invalid Binary status. The App Review page only shows the submission as Waiting for Review. I also submitted an App Review Status support follow-up and an expedited review request today, but I am posting here because the submission appears not to be moving into the normal review queue. Could Apple Staff please manually verify whether this submission is correctly queued for App Review, or whether there is any internal queue/routing issue or hidden app-record issue preventing the review from starting? If any action is required from my side, please let me know exactly what needs to be changed. Thank you.
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App taking too long time to get in review queue
I submitted my app to App Review on June 5, 2026, and it has remained in the "Waiting for Review" status ever since. As of today, it has been waiting for review for 16 days without any updates from Apple. This is my first time experiencing such a long delay, and I wanted to ask if anyone else is facing similar review times recently or if there is anything I can do to expedite the process. App Details: Submission Date: June 5, 2026 Current Status: Waiting for Review Waiting Time: 16 Days Any guidance or shared experiences would be greatly appreciated. Thank you.
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Simple promotion campaign tips?
I've just submitted my first real monetisable app to the App Store review team. Once approved, I was planning to do a short little promotion campaign on social media. I'm no expert nor am I a big social media user myself but I know this is the way to get it in front of as many mobile users as possible. Do you fellow developers have any good tips on which platforms might be worthwhile or things you wish you knew before you put your hard earned cash into it?
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TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
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Request for Apple Review Team Assistance – Submission Stuck in "Waiting for Review" Since May 28 (20 days) Despite Approved Expedited Review.
Hello, I am posting here because I have exhausted the normal support channels and I am seeking clarification from Apple engineers or the App Review team regarding an unusually prolonged review process. Current situation Application submitted on May 28, 2026 Status has remained "Waiting for Review" since submission (20 days). An expedited review request was submitted and approved by Apple but the status remains unchanged. Case reference: case IDs (102907712466 and 102915319049) If any Apple engineer or App Review representative is able to provide help or guidance, I would be extremely grateful. Thank you for your time and assistance.
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TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
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收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
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Paid Apps Agreement Renewed, But In-App Purchases Still Unavailable
Hello, I forgot to renew my Paid Apps Agreement when the previous one expired. As a result, all of my In-App Purchases and subscriptions became unavailable. I have now signed the new agreement, and it appears as active in App Store Connect. However, my In-App Purchases are still unavailable and purchases cannot be completed in my apps. Is there a propagation delay after signing the agreement before In-App Purchases become available again? Does Apple need to perform any manual action on their side after the agreement is renewed? If there is a delay, how long did it take in your experience? My products are still marked as "Ready for Sale" and everything else appears to be configured correctly. This issue is currently affecting live apps and preventing customers from making purchases, so I'm trying to understand whether I should simply wait or contact Apple Support. Thanks for any insights.
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Stuck in Company Review for Months
Please help anyone. This is a new account for a new company. We've had Apple Accounts in other companies for YEARS. Now we created a new account - we started early, I don't even remember when, but I think January or February, and tried to open this Account. Since then, it is stuck in review. I cannot contact anyone, I cannot do anything, I cannot add anything (probably something was missing?). Can anyone help us? Our Registration ID is 7QSPNYTPVV. Is there something I can do? Escalate this somehow..?
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Missing TestFlight Webhook: WAITING_FOR_BETA_REVIEW
Hello, I noticed the webhook event BUILD_BETA_DETAIL_EXTERNAL_BUILD_STATE_UPDATED does not fire when a build is submitted for external beta review. It is only fired when the review completes. It would be great if we can get notified when an external beta review has started, similar to how we do get notified when a review gets started for the App Store build. Thank you for your time and consideration.
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Changing app icon displayed in App Store
Hi Guys, I have searched however unable to find an answer, and as I am new to app development, I am seeking help. So I have developed an app which is sensitive and I don't want the App Store to show its real icon on the store, as it will compromise victims. I would like to show a different icon on the App Store however retain the icon attached to the app, which has been approved. I would also like to edit the images displayed on the App Store, I have currently removed it from the store as I do not want to compromise the app. so can I change the icon app displayed in the App Store, and also edit the example images that I have sent when the app was reviewed , thanks in advance.
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Pending Termination Notice – Looking for Guidance
Hello, We are seeking guidance regarding our Apple Developer Program account, which is currently under a Pending Termination Notice related to Section 3.2(f) of the Apple Developer Program License Agreement. The notice stated that our account had repeatedly submitted apps with unresolved guideline violations and that Apple believed these submissions were attempting to evade the review process. We want to make it clear that we never intended to mislead Apple or bypass the review process. We understand the seriousness of Apple's concerns and have taken the matter very seriously. Following the notice, we submitted an appeal to the App Review Board on June 4, 2026. In our appeal, we acknowledged the issues raised, explained the circumstances that led to the repeated submissions, and committed to implementing stronger internal review and compliance procedures. We also expressed our willingness to remove the app involved if necessary to ensure full compliance with Apple's policies. We have been members of the Apple Developer Program for several years and have always aimed to build products that comply with Apple's guidelines. We value the App Store ecosystem and would like the opportunity to address any concerns and continue serving our users responsibly. We want to resolve this properly and rebuild trust. We would be grateful for any guidance from Apple Team or the community on the best way to confirm our materials are under active review, and on any additional steps that would help. Thank you. Thank you for your time and any guidance you can provide.
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Organization Enrollment Stuck on "ID Verification Rejected" - No Option to Re-enter Details (Case: 102912782627)
Hello, our organization enrollment for NEXBEX SOLUTIONS PRIVATE LIMITED (D-U-N-S: 643510205) is completely stuck. The Apple Developer App shows "ID Verification Rejected," but the button is greyed out/locked, and there is absolutely no option to update or re-enter any details. We have already submitted a support ticket (Case: 102912782627) 24 hours ago but haven't received a reply. Our client deployments are critically on hold. Can any Apple representative please look into this and reset our status or provide a secure link to upload documents manually? Thank you.
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Received Final Termination Notice While Preparing My Reinstatement Request
Hi, I'm the founder of a small independent mobile app company based in Istanbul, Turkey. I'm sharing this because I'm trying to understand whether anyone else has experienced something similar and whether there are any realistic paths forward after a final Apple Developer Program termination. In April 2026, our app received several App Review rejections. We addressed the issues raised by Apple and submitted updated versions of the app as requested. On April 27, 2026, we received a Pending Termination Notice alleging App Review circumvention. We submitted a formal appeal on April 28 and followed up with additional information and documentation on May 15. On June 2, Apple informed us that our appeal was insufficient and that our membership would be terminated. What caught my attention was that the same communication also stated that submitting a reinstatement request could potentially lead to reconsideration. I took that seriously. We immediately shifted our focus toward a complete compliance review of the app, brought in outside assistance, and reviewed everything we could think of: app metadata, screenshots and marketing assets, user flows, source code, business logic, and third-party integrations. The changes were not cosmetic. Entire features were removed, workflows were redesigned, and significant parts of the application's architecture were revised. Our goal was to address every concern we could identify and submit a comprehensive reinstatement request. Then, on June 6, before we were able to complete and submit that request, we received the final termination notice. To be clear, I'm not claiming Apple made the wrong decision, nor am I posting this to generate outrage. What I found difficult to understand was being told that reinstatement could be considered, investing significant time and resources into preparing that submission, and then receiving a final termination before having the opportunity to submit it. For context: We never used external payment systems. We never purchased or manipulated ratings or reviews. We never distributed binaries hidden from App Review. We never intentionally attempted to deceive Apple or bypass review procedures. I'm 24 years old and this is my first company. Looking back, I can see that some of my decisions came down to inexperience. That's exactly why I took the reinstatement process seriously. I wanted to fix what I could. A few questions: Has anyone received reconsideration after a final Apple Developer Program termination? Has anyone experienced receiving a final termination while actively preparing a reinstatement request? Are there any official communication channels available once App Store Connect access has been removed? Thank you for reading. Batuhan Özdemir Founder, Liquid Apps Team ID: 7K3Z69D85W
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Guideline 5.2.3 rejection for first-party/licensed content — where to attach rights docs, and how to trigger a re-review?
Our app is a curated short-film streaming app. All content is either produced by us or licensed directly from the independent creators who own it — we do not aggregate, embed, or proxy YouTube, Vimeo, or any third-party streaming/catalog/discovery service. We were rejected under Guideline 5.2.3, with Apple asking for "documentary evidence that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in the app." We prepared signed documentation (a content rights declaration from our company, the executed creator distribution agreement, the signed consent record for the specific title they flagged, and a sworn authorship/ownership declaration from the creator). We attached these in the Resolution Center reply and got back the identical 5.2.3 template asking us to "attach documentary evidence in the App Review Information section." A few questions for anyone who's been through this: For a documentation-only 5.2.3 issue, does the evidence need to go specifically in the App Review Information → Attachment field (on the version page), versus a Resolution Center reply? Does the reviewer actually read Resolution Center attachments? Does replying in the Resolution Center without tapping "Submit for Review" trigger an actual re-review, or do you have to resubmit (same build, no new binary) to get back in the queue? Has anyone cleared a 5.2.3 "third-party content" rejection where the content is genuinely original/licensed, not third-party? What evidence finally satisfied the reviewer? When you keep getting the same canned response, what's the effective next step — request a call with App Review, or appeal to the App Review Board? Any firsthand experience appreciated.
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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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App store connect reports download error
Cannot download CSV reports from App Store Connect Analytics. Started this week. When I try to export Analytics data as CSV, the export fails and the page shows this JavaScript error: Cannot read properties of null (reading 'match') The failed request in Chrome DevTools is: POST https://appstoreconnect.apple.com/analytics/api/v1/data/time-series-csv Response: 410 Gone Example Analytics page where it happens: /analytics/metrics?chartType=singleaxis&dateSpec=d7&frequency=day&groupByDimensionKey=campaignId&measureKey=totalDownloads This happens when trying to download/export CSV reports from App Store Connect Analytics. I also tried bypassing the service worker, but the request still returns 410 Gone from the server. Tried Chrome and in Firefox clearing cache and storage and incognito but still failing.
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App in review for 2 months with no sensible outcome
The app is waiting for review since April 22 (nearly 2 months!) with no sensible outcome. The first review never happened I contacted support several times and after more than 40 days I just deleted the submission and created a new one which was quickly rejected on June 3 with the following reasons: The app contains hidden features. The app provides a limited user experience as it is not sufficiently different from a web browsing experience. The reasons do not reflect the reality and I explained why this fully native app, high performance app can't be considered as it provides a limited user experience nor does it contain any hidden features. I referred to the video and explained the tech stack that could falsely trigger any webview concerns. On June 9 I had a call with Apple representative. Before anything the representative suggested for me to do something else in life and not chase the outcome of the review (!). In the end of the meeting he suggested I submit the appeal and so I did right after the call. 30 minutes later I was contacted via mobile by the same representative and he asked to not submit the appeal as they might have a resolution for my review and should just resubmit the same version. I did as suggested and the app has been waiting for review ever since with no communication whatsoever. Does anyone else have similar experience? Anything I can do at all? Submission ID c37cc165-1f58-435a-a394-35fbbee787f8
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Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
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Unable to delete App ID after removing app from App Store Connect — "appears to be in use by the App Store"
Hi everyone, I'm trying to delete an App ID from Certificates, Identifiers & Profiles on the Apple Developer portal, but I'm getting the following error: "The App ID 'XXXXXXX' appears to be in use by the App Store, so it can not be removed at this time." Here's my situation: The app was never published to the App Store — it was only created in App Store Connect (no builds were ever submitted for review, and it was never in a "Ready for Sale" state). I have already removed the app from App Store Connect via "Remove App" in App Information. The app is no longer visible in my App Store Connect dashboard. It has been over 48 hours since I removed the app from App Store Connect. Despite this, the Identifiers page still shows the error above when I attempt to delete the corresponding App ID. What I've tried: Confirmed the app no longer appears in App Store Connect (including checking "Removed Apps" filter) Waited over 48 hours for the system to propagate Cleared browser cache and retried My goal: I need to release this Bundle ID so it can be registered under a different Apple Developer account. Questions: Is there an additional waiting period beyond 48 hours before the App ID can be deleted? Is there a way to force-release this App ID, or do I need to contact Apple Developer Support directly? Has anyone experienced this same issue with an app that was never published? Any guidance would be greatly appreciated. Thank you! Environment: Apple Developer Program (Organization account) App was created in App Store Connect but never submitted for review Platform: iOS
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App stuck in “Waiting for Review” since May 24, 2026 — no visible issue in App Store Connect
Hello App Review Team, My iOS app submission has been stuck in “Waiting for Review” for an unusually long time, and I would appreciate help confirming whether there is an internal queue or routing issue. App details: App name: Su Hatırlatıcı Takip Apple ID: 6771927756 Platform: iOS Version / Build: 1.0 (3) Submission ID: 7f9820f2-0c6a-4c7d-941a-c457aaa7a9c8 Submitted: May 24, 2026 at 12:26 PM Current status: Waiting for Review What I have checked: Agreements are active. Banking and tax information are active. Build upload status is Complete. Build 1.0 (3) is selected for the App Store version. There is no Resolution Center message. There is no Action Needed status. There is no Missing Compliance status. There is no Invalid Binary status. The App Review page only shows the submission as Waiting for Review. I also submitted an App Review Status support follow-up and an expedited review request today, but I am posting here because the submission appears not to be moving into the normal review queue. Could Apple Staff please manually verify whether this submission is correctly queued for App Review, or whether there is any internal queue/routing issue or hidden app-record issue preventing the review from starting? If any action is required from my side, please let me know exactly what needs to be changed. Thank you.
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App taking too long time to get in review queue
I submitted my app to App Review on June 5, 2026, and it has remained in the "Waiting for Review" status ever since. As of today, it has been waiting for review for 16 days without any updates from Apple. This is my first time experiencing such a long delay, and I wanted to ask if anyone else is facing similar review times recently or if there is anything I can do to expedite the process. App Details: Submission Date: June 5, 2026 Current Status: Waiting for Review Waiting Time: 16 Days Any guidance or shared experiences would be greatly appreciated. Thank you.
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Simple promotion campaign tips?
I've just submitted my first real monetisable app to the App Store review team. Once approved, I was planning to do a short little promotion campaign on social media. I'm no expert nor am I a big social media user myself but I know this is the way to get it in front of as many mobile users as possible. Do you fellow developers have any good tips on which platforms might be worthwhile or things you wish you knew before you put your hard earned cash into it?
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TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
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Request for Apple Review Team Assistance – Submission Stuck in "Waiting for Review" Since May 28 (20 days) Despite Approved Expedited Review.
Hello, I am posting here because I have exhausted the normal support channels and I am seeking clarification from Apple engineers or the App Review team regarding an unusually prolonged review process. Current situation Application submitted on May 28, 2026 Status has remained "Waiting for Review" since submission (20 days). An expedited review request was submitted and approved by Apple but the status remains unchanged. Case reference: case IDs (102907712466 and 102915319049) If any Apple engineer or App Review representative is able to provide help or guidance, I would be extremely grateful. Thank you for your time and assistance.
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TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
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收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
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3h
Paid Apps Agreement Renewed, But In-App Purchases Still Unavailable
Hello, I forgot to renew my Paid Apps Agreement when the previous one expired. As a result, all of my In-App Purchases and subscriptions became unavailable. I have now signed the new agreement, and it appears as active in App Store Connect. However, my In-App Purchases are still unavailable and purchases cannot be completed in my apps. Is there a propagation delay after signing the agreement before In-App Purchases become available again? Does Apple need to perform any manual action on their side after the agreement is renewed? If there is a delay, how long did it take in your experience? My products are still marked as "Ready for Sale" and everything else appears to be configured correctly. This issue is currently affecting live apps and preventing customers from making purchases, so I'm trying to understand whether I should simply wait or contact Apple Support. Thanks for any insights.
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3h
Stuck in Company Review for Months
Please help anyone. This is a new account for a new company. We've had Apple Accounts in other companies for YEARS. Now we created a new account - we started early, I don't even remember when, but I think January or February, and tried to open this Account. Since then, it is stuck in review. I cannot contact anyone, I cannot do anything, I cannot add anything (probably something was missing?). Can anyone help us? Our Registration ID is 7QSPNYTPVV. Is there something I can do? Escalate this somehow..?
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3h
Missing TestFlight Webhook: WAITING_FOR_BETA_REVIEW
Hello, I noticed the webhook event BUILD_BETA_DETAIL_EXTERNAL_BUILD_STATE_UPDATED does not fire when a build is submitted for external beta review. It is only fired when the review completes. It would be great if we can get notified when an external beta review has started, similar to how we do get notified when a review gets started for the App Store build. Thank you for your time and consideration.
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9
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3h
Changing app icon displayed in App Store
Hi Guys, I have searched however unable to find an answer, and as I am new to app development, I am seeking help. So I have developed an app which is sensitive and I don't want the App Store to show its real icon on the store, as it will compromise victims. I would like to show a different icon on the App Store however retain the icon attached to the app, which has been approved. I would also like to edit the images displayed on the App Store, I have currently removed it from the store as I do not want to compromise the app. so can I change the icon app displayed in the App Store, and also edit the example images that I have sent when the app was reviewed , thanks in advance.
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3h
Pending Termination Notice – Looking for Guidance
Hello, We are seeking guidance regarding our Apple Developer Program account, which is currently under a Pending Termination Notice related to Section 3.2(f) of the Apple Developer Program License Agreement. The notice stated that our account had repeatedly submitted apps with unresolved guideline violations and that Apple believed these submissions were attempting to evade the review process. We want to make it clear that we never intended to mislead Apple or bypass the review process. We understand the seriousness of Apple's concerns and have taken the matter very seriously. Following the notice, we submitted an appeal to the App Review Board on June 4, 2026. In our appeal, we acknowledged the issues raised, explained the circumstances that led to the repeated submissions, and committed to implementing stronger internal review and compliance procedures. We also expressed our willingness to remove the app involved if necessary to ensure full compliance with Apple's policies. We have been members of the Apple Developer Program for several years and have always aimed to build products that comply with Apple's guidelines. We value the App Store ecosystem and would like the opportunity to address any concerns and continue serving our users responsibly. We want to resolve this properly and rebuild trust. We would be grateful for any guidance from Apple Team or the community on the best way to confirm our materials are under active review, and on any additional steps that would help. Thank you. Thank you for your time and any guidance you can provide.
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3h
Organization Enrollment Stuck on "ID Verification Rejected" - No Option to Re-enter Details (Case: 102912782627)
Hello, our organization enrollment for NEXBEX SOLUTIONS PRIVATE LIMITED (D-U-N-S: 643510205) is completely stuck. The Apple Developer App shows "ID Verification Rejected," but the button is greyed out/locked, and there is absolutely no option to update or re-enter any details. We have already submitted a support ticket (Case: 102912782627) 24 hours ago but haven't received a reply. Our client deployments are critically on hold. Can any Apple representative please look into this and reset our status or provide a secure link to upload documents manually? Thank you.
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3h
Received Final Termination Notice While Preparing My Reinstatement Request
Hi, I'm the founder of a small independent mobile app company based in Istanbul, Turkey. I'm sharing this because I'm trying to understand whether anyone else has experienced something similar and whether there are any realistic paths forward after a final Apple Developer Program termination. In April 2026, our app received several App Review rejections. We addressed the issues raised by Apple and submitted updated versions of the app as requested. On April 27, 2026, we received a Pending Termination Notice alleging App Review circumvention. We submitted a formal appeal on April 28 and followed up with additional information and documentation on May 15. On June 2, Apple informed us that our appeal was insufficient and that our membership would be terminated. What caught my attention was that the same communication also stated that submitting a reinstatement request could potentially lead to reconsideration. I took that seriously. We immediately shifted our focus toward a complete compliance review of the app, brought in outside assistance, and reviewed everything we could think of: app metadata, screenshots and marketing assets, user flows, source code, business logic, and third-party integrations. The changes were not cosmetic. Entire features were removed, workflows were redesigned, and significant parts of the application's architecture were revised. Our goal was to address every concern we could identify and submit a comprehensive reinstatement request. Then, on June 6, before we were able to complete and submit that request, we received the final termination notice. To be clear, I'm not claiming Apple made the wrong decision, nor am I posting this to generate outrage. What I found difficult to understand was being told that reinstatement could be considered, investing significant time and resources into preparing that submission, and then receiving a final termination before having the opportunity to submit it. For context: We never used external payment systems. We never purchased or manipulated ratings or reviews. We never distributed binaries hidden from App Review. We never intentionally attempted to deceive Apple or bypass review procedures. I'm 24 years old and this is my first company. Looking back, I can see that some of my decisions came down to inexperience. That's exactly why I took the reinstatement process seriously. I wanted to fix what I could. A few questions: Has anyone received reconsideration after a final Apple Developer Program termination? Has anyone experienced receiving a final termination while actively preparing a reinstatement request? Are there any official communication channels available once App Store Connect access has been removed? Thank you for reading. Batuhan Özdemir Founder, Liquid Apps Team ID: 7K3Z69D85W
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3h
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Hi everyone, Thanks in advance to anyone who shares their experience.
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13h
Guideline 5.2.3 rejection for first-party/licensed content — where to attach rights docs, and how to trigger a re-review?
Our app is a curated short-film streaming app. All content is either produced by us or licensed directly from the independent creators who own it — we do not aggregate, embed, or proxy YouTube, Vimeo, or any third-party streaming/catalog/discovery service. We were rejected under Guideline 5.2.3, with Apple asking for "documentary evidence that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in the app." We prepared signed documentation (a content rights declaration from our company, the executed creator distribution agreement, the signed consent record for the specific title they flagged, and a sworn authorship/ownership declaration from the creator). We attached these in the Resolution Center reply and got back the identical 5.2.3 template asking us to "attach documentary evidence in the App Review Information section." A few questions for anyone who's been through this: For a documentation-only 5.2.3 issue, does the evidence need to go specifically in the App Review Information → Attachment field (on the version page), versus a Resolution Center reply? Does the reviewer actually read Resolution Center attachments? Does replying in the Resolution Center without tapping "Submit for Review" trigger an actual re-review, or do you have to resubmit (same build, no new binary) to get back in the queue? Has anyone cleared a 5.2.3 "third-party content" rejection where the content is genuinely original/licensed, not third-party? What evidence finally satisfied the reviewer? When you keep getting the same canned response, what's the effective next step — request a call with App Review, or appeal to the App Review Board? Any firsthand experience appreciated.
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13h