In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.

Here are some tips from App Review for a smooth review experience. We’ve split them into two categories: Before You Submit and After You Submit. We’ve also made an easy-to-follow Submission Guide you can save and reference at any point on your App Store journey. Before You Submit Tips Enable a complete review. Make sure you’ve provided demo accounts or implemented an account demonstration mode before you submit. We’ll need to review the entire app experience, both with and without an account. Provide up-to-date demo account login credentials in the App Review Information section on the app version page in App Store Connect. If your app has multiple account types (such as admin and general users), use the Notes field to provide additional demo account credentials for each account type. If your app requires an authentication code in addition to the login credentials, provide the code in advance in the Notes field. Otherwise, a call may be required to complete the review. Apps that handle sensitive user information, or operate in highly regulated industries, can implement demonstration modes that exhibit full features and functionality while using demonstration data. Use the Notes field in App Store Connect to provide information to App Review. The App Review Information section of App Store Connect includes a Notes field. Provide any information that could be relevant to your submission’s review: Submitting a new app? Tell us about your app's concept, business model, and if your app is designed to only operate in certain locations. Submitting an update? Tell us about what’s changed and where to locate significant new content or features. Connecting to hardware? Attach a video, not a screen recording, that shows both the hardware and the app running on a physical Apple device as they pair and interact. Test your app on physical devices before submitting for review. Use TestFlight to distribute your app for beta testing. App Review evaluates apps the way your users will use them: installed on real devices and connected to networks with real-world conditions. Make sure your pre-submission testing includes running the app on each device platform where it could be used. Users expect the app to function on all the devices where it’s available. TestFlight will help you do quality assurance and beta testing on real devices. Share your beta app with internal testers on your Apple Developer Program account or to external users via an email invite or public link. Configure In-App Purchases for review in the sandbox environment. App Review assesses In-App Purchases in the same sandbox environment Apple provides for testing them. The sandbox lets us use real product data and server-to-server transactions, without incurring any financial charges. Take these steps to prepare your In-App Purchases for review: Accept the Paid Applications Agreement in App Store Connect. Submit the In-App Purchases in App Store Connect that you’d like reviewed. Follow the steps in TN3186: Troubleshooting In-App Purchases availability in the sandbox if your app fails to display your In-App Purchases. Note: In-App Purchases don’t need prior approval from App Review to function in review. Join a Meet with Apple event if you need assistance before you submit for review. Request an App Review appointment through Meet with Apple to chat with an App Review expert about how to prepare for review, ask questions about specific guidelines, and discuss other topics related to the review process. Appointments are subject to availability during your local business hours on Tuesdays and Thursdays. After You Submit Tips Contact App Review if you need assistance with an ongoing submission. If your submission doesn’t pass review and you have questions, contact App Review directly by clicking Reply to App Review in App Store Connect. You’ll receive a reply from a review specialist who’s familiar with your app. You can also use the Reply to App Review message window to request a call with an Apple representative. Include your preferred time and language for the call and we’ll do our best to accommodate your requests. Use the Bug Fix Submissions process to quickly deliver bug fixes and resolve other issues on the next submission. If an update includes bug fixes and is rejected, you will be given the option to resolve the issues on your next submission, as long as there are no legal or safety concerns. App Review will let you know if your submission is eligible by including this note at the top of the rejection message: Bug Fix Submissions The issues we've identified below are eligible to be resolved on your next update. To accept this offer, simply reply to the rejection message in App Store Connect and let App Review know you’ll resolve the issues on the next submission. Share ideas with Apple about how to improve or clarify the App Review Guidelines by submitting guideline feedback. Just as the App Store is always changing and improving to keep up with the needs of customers, the App Review Guidelines may be revised to provide new and updated guidance. If you have ideas for improving or clarifying our requirements you can suggest guideline changes. If your submission was rejected but you believe it follows the App Review Guidelines, consider submitting an appeal to the App Review Board. If your submission didn’t pass review but you have reason to believe it follows the App Review Guidelines, you can submit an appeal to the App Review Board. You can also file an appeal if you think we misunderstood your app or the review was unfair. The App Review Board will contact you as soon as they complete their investigation.

Apple platforms make it easy to distribute your app to a variety of compatible devices, so it’s important to maximize your app experience on each platform you support. Here are some tips from App Review to help you understand how device compatibility impacts your app’s distribution — and how to make sure your apps shine on every platform they’re on. Understand device compatibility There are many ways an app built for one Apple device can run on other Apple devices: Apps designed for iPhone can run on iPad devices in compatibility mode if there are no dependencies on iPhone device capabilities. Compatible iPhone and iPad apps can run unmodified on Macs with Apple Silicon. Compatible iPhone and iPad apps can run unmodified on Apple Vision Pro. Xcode provides options to configure settings for apps on multiple platforms. You can specify which platforms your app’s target supports in the Supported Destination field. However, it’s important to note: People may still be able to run your app on a device even if you remove it or don't include it as a Supported Destination in Xcode. For example, as long as an app designed for iPhone doesn’t depend on a capability that’s only available on iPhone, it can be downloaded from the App Store onto iPad. Adding or removing iPad as a Supported Destination in Xcode won’t change that app’s availability on iPad. To view examples of cases where it's appropriate to restrict availability, see Restrict device distribution below. Follow compatibility best practices 1. Plan and test for compatibility modes so your app works on every device where it can be downloaded. Do: Use Xcode simulators to verify basic functionality across different device types. Leverage TestFlight with external testers who have access to a wide range of Apple devices. Don't: Don’t submit for review without testing your app’s behavior in compatibility modes. Don’t assume removing a supported destination in Xcode prevents distribution to that device type. 2. Build adaptive interfaces that work across device variations. Do: Build interfaces that respond to different screen sizes and orientations. Adapt features based on available hardware, providing alternatives for a consistent experience. Don't: Don’t design rigid interfaces that assume only one type of device or input method. Don’t let your app crash or become unusable when optional hardware is unavailable. Restrict device distribution Wherever possible, it’s best to make your app available on multiple platforms to increase its reach and provide people with a consistent experience across devices. But there are cases where it does makes sense to restrict an app’s availability. For example: iPhone apps that rely on iPhone-specific hardware won’t function as expected on iPad. Use the UIRequiredDeviceCapabilities key in the information property list file to specify hardware dependencies. Note: Apps should only use the UIRequiredDeviceCapabilities key for genuine hardware dependencies, not to indicate distribution preferences. Navigation- or camera-based apps are not well suited for visionOS. Learn more about managing availability of iPhone and iPad apps on Apple Vision Pro. Apps that rely heavily on touch inputs that can’t be replicated on a keyboard are not well suited for macOS. Learn more about restricting distribution to Apple Silicon devices. Learn more about how to configure multiplatform apps in Xcode. Support If you need more assistance, explore these support options: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review appointment through Meet with Apple. Appointments are available during local business hours on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board.

Apple is committed to keeping the App Store a safe place for users to get apps and a great opportunity for all developers to be successful. A reliable review process is critical to this commitment, which is why App Review works around the clock to review at least 50% of submissions in less than 24 hours and 90% in less than 48 hours. Updates with minor changes and bug fix submissions typically move swiftly through review, while other reviews may take longer because they require additional verification. In this post, we'll explain when that can happen and how you can best prepare your submission for a thorough review. Why some reviews require more time While most submissions are reviewed within 48 hours, some apps may require additional time because the review involves extra verification steps, such as: Documentation review, where App Review requests and verifies supporting materials such as authorizations, licenses, or partnership agreements before approving the submission. Complex or novel issues, including apps with regulated content, new platform capabilities, entitlements enabled, or other sensitive features, may require greater scrutiny and consideration. Common examples may include: Medical apps involving health data, diagnostic or treatment features, or other medical claims often require documentation supporting those claims or demonstrating regulatory approval. (Guideline 1.4.1) Cryptocurrency exchange apps must be offered by an approved exchange and secure the necessary licensing to operate on each storefront where the app is available. (Guideline 3.1.5) Apps operating in highly regulated industries, such as banking and financial services, air travel, healthcare, and similar sectors, must be submitted by authorized legal entities with supporting documentation. (Guideline 5.1.1(ix)) Apps with third-party intellectual property require verifiable permission to use another party's content, branding, or other protected material. (Guideline 5.2.1) Gambling, lotteries, and real-money gaming apps must provide the necessary licensing and permissions for each storefront where the app is available. (Guideline 5.3.4) If your app falls into one of these categories, the most effective way to reduce your review time is to attach all requisite documentation we'll need for review in the App Review Information section of App Store Connect. Why this matters: Incomplete submissions require additional back-and-forth before we can complete the review. Including everything upfront is the fastest path to a decision. Best practices to minimize delays 1. Provide complete information on every submission. Give App Review everything needed for a complete review, especially for apps with regulated, specialized, or otherwise complex content. Do: Include demo accounts, authentication codes, and any required setup steps in the App Review Information section. Use the Notes field to explain your app's concept, business model, or authorization to operate in regulated industries. Attach all relevant supporting documentation before submitting the app for review. If you're unsure what information is needed for review, schedule an App Review appointment through Meet with Apple to discuss your app's concept. Don't: Don't resubmit the app for review until all identified issues are resolved. Why this matters: Resubmitting with unresolved issues will result in the same outcome, meaning the submission spends additional time in the queue without a different result. 2. Only provide authentic and verifiable information on your developer account. Authentic account information and high-quality apps build customer trust and keep your submissions moving smoothly through review. Do: Keep your developer name, Support URL, and account information current. Provide authentic, verifiable documentation whenever it's required. Only submit apps that have been thoroughly tested on physical devices and are ready for distribution. Don't: Don't submit documentation you're not authorized to use, or that can't be independently verified. Don't misrepresent your identity or relationship to other brands or services. Don't submit apps that are low-quality, untested, or include incomplete content or features. When fraud or malicious activity is detected To protect the App Store's high standards for privacy, security, and quality, we have zero tolerance for fraudulent or malicious activity. App Review investigates all reported or identified conduct that falls outside the App Review Guidelines and the Developer Code of Conduct, which requires accurate representation and integrity across the App Store experience. Examples include: Misrepresented developer identity or impersonation, such as providing inauthentic documentation or otherwise pretending to be someone you're not (Guidelines 4.1 and 5.6.2). Manipulation of the App Store experience, including gaming charts, search results, reviews or referrals, or attempting to hide features in review (Guidelines 2.3.1(a) and 5.6.3). Submitting low-quality apps, as indicated by excessive customer reports, such as negative customer reviews, and high-volume refund requests (Guidelines 4.3 and 5.6.4). When these signals appear, we investigate thoroughly, and repeated or serious violations can lead to additional rejections, app removals, and account removal from the Apple Developer Program. Support before or during your review If you have a critical timing issue, such as fixing a critical bug or releasing your app to coincide with an event, you can request an expedited review. If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. You can also reply to request a call with an Apple representative to discuss the outcome of the review. If your app has been rejected and you believe it follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Appeals must include specific, detailed explanations for why your app follows each of the guidelines in question.

My app has now been waiting for review for 6 days, even though the submission email stated that the review would typically take up to 2 business days. App ID: 6793848581 I completely understand that App Review needs to be thorough, especially for submissions from individual developers or newly created accounts. User safety should always come first. However, our app is being submitted by a U.S. incorporated company with a team behind it. We have employees whose work depends on this launch, and every additional day of delay has a real financial impact. It makes me wonder whether there is any prioritization in the review process based on developer history or company status. Our application is ready to launch, but until it is approved we cannot publish it or generate any revenue. Meanwhile, the costs continue every day: server infrastructure, developer salaries, marketing campaigns that have to be postponed, and other operating expenses. We continue paying these expenses while having no opportunity to launch the product. I know the App Review team is busy, and I appreciate the work they do. But the growing number of developers reporting review times of several weeks is becoming very concerning. If someone from the Apple App Review team is reading this, I would sincerely appreciate it if you could review App ID 6793848581 as soon as possible. Thank you for your time and consideration.

I've been an Apple developer since the App Store opened. I don't develop for a living, I do this because I love it. That's it. That has always been enough. And right now, for the first time, it isn't. Waiting more than a month for a review, with no communication and no working way to reach anyone, does something to you. You stop wanting to open Xcode. You stop having ideas, because what's the point of an idea that sits in a queue for six weeks? The whole loop that makes this fun — build it, ship it, hear from users — is broken in the middle. So: thanks to the App Review team for that. You've taken the one thing that kept me building for this platform and made it feel like a waste of time. I know Apple sees review delays as a throughput problem. It isn't only that. It's a passion problem. The developers who stay through every policy change and every SDK rewrite are the ones who stay for love of the craft — and love is exactly the thing this process is grinding down. I hope someone at Apple reads this and understands what they're losing.

Hello, I'm experiencing a serious issue with my Apple Developer account. Every app I submit stays in "Waiting for Review" for more than a month. This is not happening with just one app—it affects every app I submit. Here are the details: Every submission remains in Waiting for Review for over a month. The status never changes to In Review. I have already contacted Apple Developer Support. I also submitted an Expedited Review request, but the apps are still waiting. The apps fully comply with the App Store Review Guidelines and are complete and functional. At this point, I'm trying to understand whether there could be an issue with my developer account or if there is another reason causing all of my submissions to remain stuck in the queue. Has anyone experienced the same issue recently? If an Apple engineer sees this post, I would greatly appreciate any guidance or if my account could be checked. Thank you.

Hello, My QueenBoard app update was submitted more than four days ago and is still awaiting a review decision. There are no messages in the Resolution Center and no requests for additional information. Details: App: QueenBoard - Logic Puzzle Games Apple ID: 6774414102 Platform: iOS Version: 1.2.4 Build: 26 Submitted: July 26, 2026 at 6:40 PM Current status: In Review Submission ID: 1d5aa681-6804-4aab-9a2c-50c411d856de This is an update to an existing app that has already been approved and published. All required app information has been completed, and I have not received any notice indicating that action is required from me. Could someone confirm whether the review is proceeding normally or whether there is anything I need to provide? Thank you for your help. Best regards, Tim Nguyen

Dear Review Team and fellow developers Our app has not been reviewed for more than 7 days despite requesting an expedite Is this normal? Has this happened to us too? I would like to ask the review team to help us with this. Best regards

Hello, my app (ID: 6762866217) has been "In Review" since 11th July! I opened a ticket with Developer Support (102949889377) and was told on 23rd July that no action is needed. This is a normal small update with bugfixes, so I didn't expect the review to be difficult. I understand that there must be considerable workload, but I have never seen a delay like this and don't see anybody else reporting delays like this. Please advise. Thanks.

Hello everyone, I'm wondering if anyone else is experiencing a similar issue with App Review. We submitted our app for review on July 24, and its status is still Waiting for Review. Since it had been several days without any progress, we opened a support ticket on July 30, but we haven't received a response yet. Has anyone else experienced unusually long review times recently? If so, how long did it take before your app moved into review or you received a response from Apple Support? Thank you in advance for sharing your experience.

Submission date (Tuesday, 6:19 PM,) Apple ID: 6774936652 This has now been in waiting for Review for 4 days with no movement and no reply to my email concerning this. Its not the fist upload, its been updated every few days and hate review always goes through quickly, and this time its ground to a halt. Could someone from the App Review team confirm the submission is correctly queued?

I'm wondering if there is something wrong with my submission. It looks normal. For the same app, prior reviews took two or three days.

Submitted my app (universal iOS app with two auto-renewable subscriptions attached, first submission) for review on July 24 at 10:50 PM. It's now been 8 days and the version has never left "Ready for Review" in App Store Connect. No reviewer assigned, no message, nothing new in the History log since the submission itself. I opened a support case with Apple Developer Support (App Review Status topic) on July 29. Got the automated acknowledgment, no human reply since. Seeing several other threads posted here in just the last day describing the exact same thing (stuck in Ready for Review / Waiting for Review, first-time submissions, some with subscriptions attached too). Wondering if this is a wider backlog right now rather than something specific to any one submission. Has anyone actually gotten a reviewer assigned after being stuck like this, or found anything that helped? Thanks.

Hello App Review team - I am an iOS developer and my app(App ID: 6756242440) is stuck in 'Waiting for review'. Please help us resolve the issue. Thanks in advance!

I'm looking for advice because I've been facing the same issue with every app submission on my Apple Developer account. Every app I submit remains in "Waiting for Review" for more than one month. The status never changes to "In Review", regardless of the app. Here's what I've already done: Contacted Apple Developer Support. Submitted an Expedited Review request. Waited well beyond the normal review timeframe. Verified that my apps are complete, functional, and comply with the App Store Review Guidelines. The problem is not limited to a single app. It affects every new submission and every app update I send for review. At this point, I'm wondering if there could be an issue with my developer account that is preventing my submissions from entering the review process. Has anyone experienced a similar situation? If so, how was it resolved? If an Apple engineer or App Review team member sees this post, I would be very grateful if someone could check whether there is an issue with my developer account or advise me on what I should do next. Thank you very much for your time and any assistance.

I sincerely hope someone from Apple sees this. Every update for my apps takes at least 4–5 days to be reviewed, even when the update contains important fixes. This has become a constant source of stress and makes it extremely difficult to support my users properly. I fully understand the need for App Review, but such long review times for every update are very discouraging. I hope Apple can improve the review process or provide faster reviews for critical updates. Thank you.

Hi everyone, I submitted a universal app earlier this week on Monday at 12:00 AM. The macOS version went through the queue smoothly and was approved within 2 days. However, the iOS version is still stuck in the "Waiting for Review" stage. It hasn't even changed to "In Review" yet, and it has now been over 5 days. A few details about the app: It has no login or account requirements. It doesn't rely on any external dependencies. Has anyone else experienced severe iOS queue delays this week? Is it normal for the iOS queue to be this backed up while the Mac queue flies by? I haven't sent a formal inquiry to the App Review team yet because the contact page wording was a bit confusing, so I wanted to check here first to see if this is a widespread queue backlog or if I should just keep waiting over the weekend. Thanks!

Hey team, I submitted my first app for review 10P on the 26th. Just curious how much longer I should expect when the page says 24-48 hours. I see no status update or anything. App: LevelUp Quest Version: 1.0 AppID: 6794428721

I submitted my first Apple program for review, and it passed without any issues. However, I opened a case on July 17th for unlisted distribution (for company personnel use), and today is the 14th day, and it's still pending. I'm emailing them, and they keep brushing me off with responses like, "We're very busy these days, sorry, we've forwarded it to senior, we've forwarded it to T3." Finally, they replied that they've forwarded it and they can't intervene. Those who responded to the case initially contacted me about unrelated issues, then I emailed again, and they're just stalling with the above responses. We have apps that pass Google Play in 2 days, but when it comes to Apple, it's been 14 days without a response, and it's becoming frustrating. Is there nowhere else to turn? Their last response was, "We've forwarded the issue to T3, there's nothing we can do, they will contact you." I've worked with different companies on different software before, and I've never seen such poor support. Looking at the forum, most people are complaining about this situation. This is the first time I've ever been so disillusioned with Apple... I don't think they'll even look at this, but the app's Apple ID is: 6791923313

Hello, I'm reaching out because I haven't received any response from App Review for about a week, and I'm hoping someone can help me check on the status of my submission. App: Apple ID 6782845619, version 1.2 Submission ID: 2722eda8-9429-44d2-9971-092f4ed28ffb Rejection: Guideline 4.3(a) — Design (Spam) I have already taken the corrective steps suggested in the rejection message (I withdrew the duplicate prototype app from review and removed it from all 175 storefronts, so there is no overlap anymore), and I replied to App Review in App Store Connect with this information. However, it has now been about a week with no reply. I understand the review team is very busy, and I truly appreciate their time. I'm not trying to dispute the review process itself — I would simply be grateful if someone could check whether my reply has been received and is being looked at, or advise me on the best way to get a status update. Thank you very much for your help.

Hello, Two app updates from our account have been in "Waiting for Review" since July 24, 2026 and have not moved to "In Review" at any point. Walk with Jordan – Youth (Apple ID 6779271125), version 1.3 Parashat HaShavua: R. Daniel (Apple ID 6780953244), version 1.3 What we have already checked: Agreements, Tax, and Banking — Free Apps Agreement and Paid Apps Agreement both Active, bank account Active, W-9 Active, Digital Services Act status Active. Nothing pending. Resolution Center — no messages on either app. No requests for additional information have been received. Both apps were submitted separately, and both have stalled identically, which suggests something at the queue level rather than an issue with either submission. Walk with Jordan – Youth was approved and released on Google Play on July 27 without issue. Could you advise whether any action is required from our side, or whether these are simply queued? We have deliberately not cancelled and resubmitted, as we understand that would forfeit our place in the queue. Thank you. Doobie Shemer DEVS LLC

My application (Navig8 Sailing) app review of 1.13 release seems to be stuck for 5 days (nearly). I understand that probably the review queue is long now, but in my case I never had issues with this in the past. This review is more critical than previous ones, as app since 1.13 will use different maps source - if it will not be reviewed in next few days, users using still the 1.12 version of the app will start hitting incorrect API for map tiles. I do not want to raise expedited review yet, but I would appreciate any possible help.

Hello, All of my submissions across my account have been stuck in review for many weeks, which is well outside my normal turnaround. These are apps that have historically been approved within 24 hours or 2-3 days. Those updates are time critical. Singapore MRT just updated on 12 July. We are losing installs and impressions largely because of this, especially no reason is given. App: Singapore MRT Map Route Apple ID: 536957287 / Version: 3.0.1 App: Singapore MRT Map Route(Pro) Apple ID: 475976737 / Version: 3.0.0 App: Epic Cards Battle Apple ID: 1003611640/ Version: 2.6.3 On my side everything appears complete: metadata, build, review notes, demo account credentials, and all agreements in Agreements, Tax, and Banking are accepted. There are no messages in Resolution Center and App Store Connect shows no action required from me. I have contacted Developer Support but have not received a actual response. Could someone please confirm whether these submissions are correctly queued, or whether something is blocking them that requires action on my side? Thank you.