App Review

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Understand the technical and content review process for submitting apps to the App Store.

App Review Documentation

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Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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Apr ’25
App Updates Consistently Delayed and Auto-Rejected Despite Account in "Good Standing" (App ID: 6744330283)
I’m experiencing a critical issue with my app’s review process under my developer account (App ID: 6744330283). The app was initially approved and published, but starting with version 1.2 and later updates, every submission faces prolonged review times (over 1 week) only to be automatically rejected without clear justification. I’ve resubmitted multiple times, confirmed compliance with guidelines, and even tested with minor changes—same result. Meanwhile, a separate developer account of mine gets approvals within 24 hours for the same type of apps, suggesting an account-specific issue. Actions Taken: Appealed via the Resolution Center and App Review Board. Communicated via email and even a Meet call with Apple Support, but was told my account has "no issues." The app has real users and active IAPs, making this disruption unacceptable. Next Steps: I’m pursuing legal counsel in LA to escalate this, as the lack of transparency is harming my business. Questions for the community: Has anyone resolved a similar issue? Are there hidden account flags or escalation paths beyond standard channels? Any advice or shared experiences would be greatly appreciated.
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Guideline 5.4: VPN & Ads
How would one interpret guideline 5.4 VPN? It states: "Apps offering VPN services may not sell, use, or disclose to third parties any data for any purpose, and must commit to this in their privacy policy" Does that mean you cannot integrate Ad SDKs inside apps offering VPN functionality? Or does this only apply VPN Traffic? So using third party Ad SDKs like Admob is fine, as long you don't share any VPN traffic data? (e.g. Admob runs inside the App Process/UI, but doesn't run inside NEPacketTunnel) We have a similar case (and couldn't get clarification from App Review so far)
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App stuck in “In Review” and then “Waiting for Review” — seeking advice
Hi everyone, I’m relatively new to the App Store and currently facing a frustrating review situation. I’d appreciate any advice or insight. Here’s the timeline: June 6: I submitted version 1.0 of my app. It was approved the same day. June 10: I submitted version 1.1 with a few important bug fixes. The app quickly moved from “Waiting for Review” to “In Review”, and stayed in that status for 6 full days, with no activity or feedback. I submitted an expedited review request and contacted support. They replied that the review “started on June 12,” although App Store Connect shows In Review since June 10. Based on advice from other developers, I assumed the app was stuck due to a rare issue. So, on June 16, I removed the submission and resubmitted the exact same version 1.1 — hoping this would reset the process. Unfortunately, the app then stayed in “Waiting for Review” for more than 48 hours. I wasn’t planning to cancel again, but I discovered a critical gameplay bug that had to be fixed. On June 18, I submitted a new build as version 1.2. It’s currently in “Waiting for Review”. ❓My questions: Is there anything I might be doing wrong that’s causing these delays? Could I be missing some required metadata or review notes? Or is this normal behavior for new developer accounts? I’d really appreciate any guidance — I just want to ensure I’m not overlooking something important. Thanks in advance! App ID: 6746811958
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Request for update on app review pending since June 2nd
Dear App Store Review Team, I am writing to express my concern regarding the lack of response concerning the review of my application, which has been under review since June 2nd with no updates or further communication. This delay is negatively impacting my business negotiations, as my clients already have access to the Android version and are now waiting for the iOS version. My professional credibility is being affected, as I cannot provide them with a clear response or estimated availability date. I have made a significant investment in developing this iPhone version, purchasing the required hardware, licenses, and tools, trusting that I would receive professional and fair treatment from Apple. I kindly request an update on the status of the review and a prompt resolution, as this situation is causing me considerable harm. Sincerely,
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App in "Waiting for review" status since 8 days
Dear Apple Review, I submitted my app for review on June 11th, and it has remained in “Waiting for Review” status for the past 8 days without any updates or communication. As this is my first app submission, I was expecting the review process to follow the usual 24–48 hour timeframe, as publicly stated. I’ve noticed that other apps are being reviewed and even updated multiple times in the meantime, which makes this prolonged delay particularly concerning. I would greatly appreciate it if you could look into the status of my submission and provide any updates or guidance regarding the next steps. Thank you for your time and support. Best regards,
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App Submission Clarification – Similar Functionality to Existing App
We are preparing to submit a new app that shares some functionality and with an app we have previously distributed on the App Store. The Codebase will be different (the existing one was developped using React JS and the Second one usinf SWIFT). While the new app includes updated features, a redesigned interface, and is intended for a different user audience, we would like to confirm in advance whether submitting it as a separate app (with a new Bundle ID) is acceptable under current App Store Review Guidelines. In particular, we would appreciate clarification regarding Guideline 4.3 (Spam), to ensure that the submission will not be considered a duplicate or unnecessarily repetitive version of our existing app. Could you please advise on this matter?
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Is External Payment Link Entitlement (ELAE) allowed for fitness apps?
Hi everyone, We're working on a fitness and wellness app that offers subscription-based content like workout videos, nutrition plans, and personal coaching. We've read the updated documentation on the External Link Account Entitlement (ELAE), which allows certain apps to include a link to an external website for account management and payments. However, based on what Apple describes as eligible “reader apps” (video streaming, books, audio, etc.), it's unclear whether fitness apps can apply for and use this entitlement. Our questions: Can a fitness app use the External Link Account Entitlement to link out to a web-based subscription page? If not currently supported, is there any plan to expand this to other categories like health & fitness? We are fully compliant with App Store IAP rules today, but we're exploring all legitimate options as we aim to provide a smooth and transparent experience across platforms (iOS, Android, and web). Any insights from the community or Apple team would be appreciated! Thanks, Onur Hazar
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AppStore Review latest experience
I haven't much published new apps to AppStore for a period. But as I have built myself a MacOS app and have used it over a year, so I decided to hire professional designed that maybe there will be others that would like to use it as it was unique tool for professionals. But after a flustrating week with AppSTore Reviewers, seems that I'm paying each year for a service that has no value to anyone. AppStore Reviewrs never read or ignored my messages; Even I had uploded several corrected builds (and obviously changed that build in AppStore Connect, they have ignored it and are still testing the first version uploaded; Even I have provided the webpage, which decsribes app features and how to use those, they have never visited that page and as I later created Youtube video showing show I use it, that video was never playd. Complaining to App Review Board has no effect anymore. They just ignore complaints. At least during my last iOS app submissions, Reviewer constantly comlianed that "Like" button is unresponsive, even I have explained that you can't Like your own posts, especially before those are published. Then Revew Board intervened and I finally got my app published. But this situation now seems to be absurd? Why we are paying this "Developers Fee" to get insulted by Apple Corporation?
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iOS AES-256 encryption
Hi Team We are planning to create a new iOS App for all the countries, listed on Apple Store and wants to encrypt data using AES-256. We checked that we need to fill a declaration form for the same. We are in the process of completing the Crypto declaration form and noticed that there is a mandatory filed requiring the SIRET number, which we understand applied to companies incorporated in France. As an our entity incorporated in India, we are registered with the Ministry of Corporate Affairs and identified by our Corporate Identification Number (CIN) . Since the SIRET number is not applicable to non French companies, we would appreciate your guidance on how best to proceed with this section of the form. Thank you in advance for your assistance and we look forward for your response.
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[HELP] My App Was Approved Then Rejected for 4.3 Spam – No Clear Reason Given (App ID: 6744330283)
Hi everyone, I’m reaching out because I’m really struggling to understand what’s happening with my app’s review status. My app was successfully approved and published with: Version 1.0 on May 12, 2025 Then updated to 1.1 on May 18, 2025 Everything was going smoothly — users were engaging, and within the last 20 days alone, in-app purchases totaled $2,100. However, when I submitted a new summer update (with fresh features and an in-app event), both: Version 1.2 and Version 2.1 ...were rejected under guideline 4.3(A) – Spam. This is incredibly confusing because: My app has a completely original design and functionality It provides distinctive value and content There is real user activity and sales I tried everything — submitted explanations, requested a manual review, even scheduled a Webex meeting with Apple. But the meeting was vague, and I still haven't received any concrete details on what exactly violates 4.3(A). Everything just refers back to "not complying with Apple's guidelines" without specifying how. 🆘 App ID: 6744330283 Has anyone faced something similar? Does anyone have insight on how to move forward or how to escalate this issue for a proper manual review? Any advice or help would be greatly appreciated. Thanks in advance, Bao Duy
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App Rejected for 4.3(a) - Design - Spam
Hello, please someone help me this outrageous i worked so hard on this game for many months and payed apple developer fee to get my app Rejected for being spam which is completely FALSE my app genre is endless runner which is very popular and have a lot of apps but my story is original my music is composed by a professional musician specifically for my game, the UI designed by ME, yes my control mechanics is the same as many apps—this is expected due to genre standards, not duplication. The presence of similar controls codes does not automatically make a game spam. If this logic applied broadly, many top games on the App Store would be at risk of the same guideline violation, Yes i did use some free to use commercially Unity assets (which is entirely permitted under Apple’s policy), i have customized and integrated them meaningfully into the game, so how is this spam?
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Game Rejected due to 4.3 Design Spam!
So game I created a racing game with open world , all content was made by me from scratch , I understand the appstore was flooded by racing games like mine , but if u compare , test and etc it has been much better , when I started to develop this game , I think about quallity and good experience for users because I've seen what a trash games on the appstore , with screenshots from gta 5 and the game by itself is really just an asset , I aldo bought an asset , but I modified amd added an half of things in this car physics asset , more than half of this asset modified , I'm worked on this game about 4 years , I have big plans for this to update and work more to give to users a console like physics and experience , right now I tried to add some features to my game and adding online mode , the main idea of The game was an open world racing game like forza horizon , with similar car physics , tuning system , and in feature updates with online races , rankings and etc , so what to do right now idk , just to add this online , I've spend 4 years for nothing guys ?)
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5 days "In Review" with No Update
We submitted our app for review on June 10, and it entered the "In Review" status on June 12. As of today (June 17), we have not received any further updates or feedback. Our customers are eagerly awaiting the release, and we’re becoming increasingly concerned about the delay. We would greatly appreciate it if someone could take a look or let us know if any additional steps are required on our part.
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Help Needed: Free Access vs. Sign-In Requirement
Need assistance in implementing this device management feature. Our free plan lets each person use one special device. To make this work, we need to set up device control right after they log in. Because of this, we can’t let people use our app on more than one device or platform at the same time. If we don’t ask them to log in, we won’t know if they have already used their free device on Android or the Chrome extension. But Apple wants us to give people free access to things that don’t need an account. Can you help us find a way to do this?
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A functional link to the Terms of Use (EULA)...
Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. The app's metadata is missing the following required information: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect. Next Steps Update the metadata to include the information specified above. Resources Apps offering auto-renewable subscriptions must include all of the following required information in the binary: Title of auto-renewing subscription (this may be the same as the in-app purchase product name) Length of subscription Price of subscription, and price per unit if appropriate Functional links to the privacy policy and Terms of Use (EULA) The app metadata must also include functional links to the privacy policy in the Privacy Policy field in App Store Connect and the Terms of Use (EULA) in the App Description or EULA field in App Store Connect. Please let me know where I have to add this link (EULA). And by EULA, they mean a simple terms of use link, or is it something else?
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App rejected for Guideline 4.3(a) due to similar app on old account I cannot access
Hello, I am facing an issue with App Store Review Guideline 4.3(a) - Design - Spam. My app was rejected because it was found to be similar to another app previously uploaded on a different Apple Developer account. However, I have lost access to my old developer account and cannot remove or modify the previous submission. Currently, I am unable to: Log in to the old Apple Developer account Remove or update the app that is causing the conflict My new app is intended for internal testing only and is not yet published on the App Store. I have made efforts to modify the app, but the system still detects similarities with the old app. I would like to ask for advice or assistance on how to proceed in this situation, as I no longer have control over the previous account. Has anyone experienced a similar situation, and is there any way Apple can help resolve this? Thank you very much for your support.
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Stuck at 'Waiting for Review' status
I have submitted my app for review on 3rd of June 2025, and its status is stuck at 'Waiting for Review' since then until today (16th June 2025). I have requested expedited review and contacted support multiple times, but to no avail. I am posting it here hoping that it can get expedited as our stakeholders depend on this app update. Thank you. My support ticket are as follow : 102617392761
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Urgent Request: App Review Delay Causing Critical Business Impact
Dear Apple App Review Team, We would like to formally raise our concern regarding the prolonged delay in the review process of our game, Earth Arcade M: Torong Wanted (App Store Connect ID: [6744902975]). The delay has resulted in several critical issues that are impacting both our users and our business: Due to the delay, a test build was unintentionally made accessible to pre-registered users, as the final release version remains unreviewed. The official version has now been waiting in the review queue for over 10 days without progress. This situation is creating a significant disparity in gameplay experience between Android and iOS users, leaving us with a deep sense of regret towards our iOS player base. As iOS users lose interest due to the absence of a proper launch, our marketing efforts are losing momentum, and the business impact on our company is growing. We kindly urge you to expedite the review and approval process of our app as soon as possible. A timely release is critical not only for user experience but also for ensuring fairness across platforms. Thank you for your attention and understanding. Sincerely,Minipact Games
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