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Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear DTS Engineer, Thank you for your reply. Yes, I have already submitted a new request form for the DeviceActivityMonitorExtension today. Please note that the correct Bundle ID is com.hayashikento.FocusPact.FocusPActMonitor . Since my parent app (com.hayashikento.FocusPact) has already been approved for the Family Controls entitlement, I would appreciate it if you could link this new extension ID to my existing approval so I can proceed with Distribution/TestFlight testing. Thank you for your assistance. Best regards, Kent Hayashi
1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear Apple Entitlements Team, My app "FocusPact" (Bundle ID: com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. To resolve a critical bug where restricted apps remain unlocked after the user's "Pact" period ends, I have implemented a DeviceActivityMonitorExtension. This extension is essential for the app's core functionality to re-enable shields automatically. Could you please authorize the following new Bundle ID for the same Family Controls (Distribution) entitlement? New Extension ID: com.hayashikento.FocusPact.FocusPActMonitor Parent App ID: com.hayashikento.FocusPact Thank you for your continued support in helping me complete my MVP. Sincerely, Kent Hayashi
1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!
2w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear DTS Engineer, Thank you for your reply. Yes, I have already submitted a new request form for the DeviceActivityMonitorExtension today. Please note that the correct Bundle ID is com.hayashikento.FocusPact.FocusPActMonitor . Since my parent app (com.hayashikento.FocusPact) has already been approved for the Family Controls entitlement, I would appreciate it if you could link this new extension ID to my existing approval so I can proceed with Distribution/TestFlight testing. Thank you for your assistance. Best regards, Kent Hayashi
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1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Dear Apple Entitlements Team, My app "FocusPact" (Bundle ID: com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. To resolve a critical bug where restricted apps remain unlocked after the user's "Pact" period ends, I have implemented a DeviceActivityMonitorExtension. This extension is essential for the app's core functionality to re-enable shields automatically. Could you please authorize the following new Bundle ID for the same Family Controls (Distribution) entitlement? New Extension ID: com.hayashikento.FocusPact.FocusPActMonitor Parent App ID: com.hayashikento.FocusPact Thank you for your continued support in helping me complete my MVP. Sincerely, Kent Hayashi
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1w
Reply to Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!
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Activity
2w