So I just had a chat with App Review.
It seems this is indeed a technical issue with the review environment, where the app doesn’t have access to the on-demand asset pack. While they are working on fixing this, I got the following recommendation:
In the review notes, before submitting your app, explain this problem in detail to the reviewer. Explain the current issue with the review environment. Also explain what this asset pack is used for and what it would enable.
Ideally, you would also provide a way to use the app without the asset pack, for instance, by having a demo mode the reviewer could access somehow.
It’s important to put this into the review notes, as the reviewer will read this before testing the app, potentially avoiding a quick rejection.
Let’s hope they will find the issue with the review environment soon. 🤞
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags: