I’m currently experiencing a similar delay with Apple Finance/Developer Support regarding tax information in App Store Connect. I first reached out regarding this issue on July 20. My address has already been successfully updated elsewhere in App Store Connect. What I am still trying to have corrected is the address associated with my tax information, along with my tax exempt status. These fields cannot be updated by me directly and require assistance from Apple. After the issue remained unresolved, I submitted another request before September 10 and received a case acknowledgment from Apple on September 10. I followed up again on September 22 and September 28, but as of October 3 I still have not received any substantive response or status update. The unresolved tax information is currently blocking the release of my app, which is otherwise ready to launch. I saw earlier in this thread that Finance Support was quoting around 10 business days, but my attempts to get this resolved now go back to July, and the current acknowledged case has also been open well beyond that timeframe. Has anyone who has contacted Finance Support more recently received a response, or found another way to escalate an existing case when a tax information update is preventing an app release? I already have an open Case ID and have continued replying to the existing case. Any advice on an escalation path would be greatly appreciated.