“can’t find the site” seems rather more like a DNS error, or a site that doesn’t exist.
Here, the specified mysupport-pilot.apple.com website also doesn’t seem to exist in DNS, a d there are very few references.
Same issues when booted in Safe Mode?
Do you have any VPN apps, add-on anti-malware apps, add-on cleaner apps, or similar, loaded onto this Mac?
And check with whatever Apple service has you trying to access that site, and see if a login or some other setup is required.
Topic:
Safari & Web
SubTopic:
General
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