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Public Developer name on App Store shows Provider ID appended to my name
On the public App Store listing for my app WitnessHQ, the Developer field displays as: Nicolas Goldberg103148815171 That trailing number is my Provider ID, concatenated onto my legal name with no space. I'm enrolled as an Individual. Please correct the public developer/seller name so it displays as simply Nicolas Goldberg, with the Provider ID removed. Could you also confirm whether this suffix can be removed on an Individual account, or whether removing it requires converting to an Organization account? I want to know the definitive answer either way.
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29
6h
Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
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13h
Simple promotion campaign tips?
I've just submitted my first real monetisable app to the App Store review team. Once approved, I was planning to do a short little promotion campaign on social media. I'm no expert nor am I a big social media user myself but I know this is the way to get it in front of as many mobile users as possible. Do you fellow developers have any good tips on which platforms might be worthwhile or things you wish you knew before you put your hard earned cash into it?
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16
15h
Error accessing the app page by not IOs devices
I have an app published on the App Store (https://apps.apple.com/us/app/junto%24/id1563846408) and, if someone accesses this URL from a device other than an iOS device, for example, a Windows computer with Chrome, a Linux machine with Chrome, or even an Android device, the page doesn't work. Access only works on iOS devices. I tried accessing URLs from other apps to check if it was a general problem, but the problem only occurs with my app's URL. Example of a working URL: https://apps.apple.com/br/app/juntos/id6449265641 My URL: https://apps.apple.com/br/app/junto%24/id1563846408 One difference is the "%24", which is the "$" in the code automatically inserted by Apple, and that's not the problem, since I can access the page on iOS devices. When I access my app's page through a search on the App Store, I can access the page, but if I refresh the page (F5), it stops working again. My app is public and all countries available. Why does this happen?
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19
1d
Pending Termination 3.2(f) – Internal Company App, Appeal Submitted, No Response – Requesting Status & Guidance
Hello App Review Team and fellow developers, I am writing to respectfully request a status update on an appeal I have submitted, and to provide context that I hope clarifies a misunderstanding about my account. Background: My Apple Developer Program account received a Pending Termination Notice citing Section 3.2(f) (dishonest or fraudulent activity), referencing "concept or feature switch" and content appearing after review. I submitted my appeal to the App Review Board on [date you submitted your appeal] and have not yet received a response or a case number. Context about the app: The application in question is an internal business portal used solely by employees of our company an industrial flooring and concrete company). It is not a consumer-facing app. It is protected by a login because it gives employees access to internal company data (procurement, engineering, HR, production, etc.). The "different content appearing after review" is simply each authenticated employee's own business data — there was never any attempt to switch concepts, hide features, or deceive the review process. Request: Could you please confirm that my appeal is in the queue and being reviewed, and advise if any additional information is needed from my side? I am fully committed to complying with Apple's guidelines. Thank you for your time and assistance.
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1d
Difference in Company Name and App Name
Hi everyone, I am currently enrolling a company in the Apple Developer Program as an Organization and would like to clarify something regarding company names and app branding. For example: Legal Company Name: PT Digital Solusi Nusantara App/Product Name: LaundryHub The legal entity name and the app brand are different, as the company may own and operate multiple products under different brands. Would there be any issues during the Apple Developer enrollment process or future App Store submissions if the app name is different from the legal company name registered in the Apple Developer account? Has anyone successfully published apps under a brand name that is different from their registered legal entity name? Any insights or experiences would be greatly appreciated. Thank you.
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25
2d
First subscription stuck on "Missing Metadata" — can't submit
I'm trying to set up my first auto-renewable subscription and I'm completely stuck. I've filled in everything I can: pricing, the localized display name and description, and the review screenshot / images. Despite that, the subscription still shows "Missing Metadata" and won't let me move forward. Under Localization, the status stays on "Waiting for Submission." In Business (Agreements, Tax, and Banking) everything shows as "Active." Because of this I also can't submit new builds to the App Store: the app includes an in-app purchase that hasn't been approved in review yet, so the build gets blocked. Has anyone run into this? What's the correct order of steps to get the subscription out of "Missing Metadata" and actually submitted? Thanks in advance.
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71
6d
Why my app clip is not opening with app clip code?
Hello! I am developing an app that includes an app clip. Recently, I launched my app on the App Store, but I discovered that some of the app clip codes are not functioning correctly. My AASA file is configured correctly (general deep links work with it, as well as some app clip URLs) and is also configured for app clips. { "appclips": { "apps": [ "TEAM_ID.maxood.AveBingo.AppClip" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo.AppClip", "paths": [ "/*", "/bingo/*", ] } ] }, "applinks": { "apps": [ "TEAM_ID.maxood.AveBingo" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo", "paths": [ "/", "/bingo/*" ] } ] } } I've also created the advanced app clip experience in App Store Connect and configured it to open links with my domain as the prefix: So if I create an app clip code with my root URL 'https://avebingo.com', my app clip is immediately launched. However, if I create an app clip code and want to launch my app clip for a particular bingo using the URL 'https://avebingo.com/bingo/<some_id>', it is not launched, and a popup says, 'This app clip is not currently available in your country or region.' Interestingly, app clip diagnostics in my iPhone settings indicate that everything is okay for my root URL. But for URLs like 'https://avebingo.com/bingo/some_id', it says the following, which indicates that my app is not launched in the App Store (but it is). Can you please share what do i do wrong and how to fix it? Thanks in advance.
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1w
Bundle Subscriptions - how does payment work across apps and companies
It may be documented in materials I haven't discovered yet but, how does the subscription payout work with more than one developer account? I assume you can specify the percentage and Apple splits it across the developers, but I haven't found any docs yet. To the same thought of Apple managing sending the funs to different companies, is it possible to have an app bundle by the same developer and have more than one bank account to distribute the funds? For business reasons, if App 1 and App 2 from the same developer want to have different finances and different bank accounts for subscription revenue, is that possible? The same concept above of 'split the payout' would apply.
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73
1w
App Store Connect upload rejected — Invalid NSExtensionPointIdentifier for FamilyControls extensions despite approved entitlement
Our app com.dalesidebottom.betterus (Team: TK8M23SECQ) cannot upload to App Store Connect. Build 28, v2.0.0 is rejected server-side with a 409 error for two new extension points in v2.0: • com.apple.ManagedSettings.ShieldConfigurationExtensionPoint — Error ID: 7624408a-f318-4b4f-a8b8-1c359923f560 • com.apple.deviceactivity.report-extension — Error ID: 51b40a9e-fc60-402d-9ba7-f29bfbfc84b5 The com.apple.developer.family-controls Distribution entitlement IS correctly in our Distribution provisioning profiles (resolved via case 102892887667). The rejection is not a provisioning issue — it is App Store Connect's submission validation layer rejecting these extension point identifiers because they are new in v2.0 (not present in our approved v1.0). Our com.apple.deviceactivity.monitor-extension passes fine as it was in v1.0. We need these two extension points authorised on the App Store Connect submission backend for this app. We have been waiting weeks and have case 102892887667 open with no resolution.
1
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133
1w
My first app on the Apple Store
I have my first app on the App Store and I’m unsure whether I’m seeing a normal App Store indexing delay or a storefront issue. The macOS version of my app is searchable and can be found normally in the Mac App Store. The iPhone/iPad version was approved, the direct App Store URL works, the app page shows a price, and the app can be reached from my website. However, neither the app name nor the developer name can be found through App Store search on iPhone or iPad. In addition, App Store Connect currently does not allow me to edit screenshots or other metadata, and the Mac storefront appears to be displaying incorrect screenshots. Is there a recommended Apple support path for App Store search indexing and storefront metadata issues, or does this indicate a known App Store Connect problem?
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78
1w
Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
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120
1w
Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
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150
1w
Public Developer name on App Store shows Provider ID appended to my name
On the public App Store listing for my app WitnessHQ, the Developer field displays as: Nicolas Goldberg103148815171 That trailing number is my Provider ID, concatenated onto my legal name with no space. I'm enrolled as an Individual. Please correct the public developer/seller name so it displays as simply Nicolas Goldberg, with the Provider ID removed. Could you also confirm whether this suffix can be removed on an Individual account, or whether removing it requires converting to an Organization account? I want to know the definitive answer either way.
Replies
0
Boosts
0
Views
29
Activity
6h
Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
Replies
1
Boosts
0
Views
69
Activity
13h
Simple promotion campaign tips?
I've just submitted my first real monetisable app to the App Store review team. Once approved, I was planning to do a short little promotion campaign on social media. I'm no expert nor am I a big social media user myself but I know this is the way to get it in front of as many mobile users as possible. Do you fellow developers have any good tips on which platforms might be worthwhile or things you wish you knew before you put your hard earned cash into it?
Replies
0
Boosts
0
Views
16
Activity
15h
Error accessing the app page by not IOs devices
I have an app published on the App Store (https://apps.apple.com/us/app/junto%24/id1563846408) and, if someone accesses this URL from a device other than an iOS device, for example, a Windows computer with Chrome, a Linux machine with Chrome, or even an Android device, the page doesn't work. Access only works on iOS devices. I tried accessing URLs from other apps to check if it was a general problem, but the problem only occurs with my app's URL. Example of a working URL: https://apps.apple.com/br/app/juntos/id6449265641 My URL: https://apps.apple.com/br/app/junto%24/id1563846408 One difference is the "%24", which is the "$" in the code automatically inserted by Apple, and that's not the problem, since I can access the page on iOS devices. When I access my app's page through a search on the App Store, I can access the page, but if I refresh the page (F5), it stops working again. My app is public and all countries available. Why does this happen?
Replies
0
Boosts
0
Views
19
Activity
1d
Pending Termination 3.2(f) – Internal Company App, Appeal Submitted, No Response – Requesting Status & Guidance
Hello App Review Team and fellow developers, I am writing to respectfully request a status update on an appeal I have submitted, and to provide context that I hope clarifies a misunderstanding about my account. Background: My Apple Developer Program account received a Pending Termination Notice citing Section 3.2(f) (dishonest or fraudulent activity), referencing "concept or feature switch" and content appearing after review. I submitted my appeal to the App Review Board on [date you submitted your appeal] and have not yet received a response or a case number. Context about the app: The application in question is an internal business portal used solely by employees of our company an industrial flooring and concrete company). It is not a consumer-facing app. It is protected by a login because it gives employees access to internal company data (procurement, engineering, HR, production, etc.). The "different content appearing after review" is simply each authenticated employee's own business data — there was never any attempt to switch concepts, hide features, or deceive the review process. Request: Could you please confirm that my appeal is in the queue and being reviewed, and advise if any additional information is needed from my side? I am fully committed to complying with Apple's guidelines. Thank you for your time and assistance.
Replies
0
Boosts
0
Views
44
Activity
1d
Difference in Company Name and App Name
Hi everyone, I am currently enrolling a company in the Apple Developer Program as an Organization and would like to clarify something regarding company names and app branding. For example: Legal Company Name: PT Digital Solusi Nusantara App/Product Name: LaundryHub The legal entity name and the app brand are different, as the company may own and operate multiple products under different brands. Would there be any issues during the Apple Developer enrollment process or future App Store submissions if the app name is different from the legal company name registered in the Apple Developer account? Has anyone successfully published apps under a brand name that is different from their registered legal entity name? Any insights or experiences would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
25
Activity
2d
Mac Store search defaults to IOS Apps devastating Mac Catalyst sales.
Mac Store search results now default to IOS Apps, devastating Mac Catalyst sales. To compound this issue, there is no way for Mac Catalyst developers to remove their Mac Catalyst version so that their IOS app (for iPad) will appear. They are invisible. I've contacted Apple but no reply yet. Any thoughts?
Replies
7
Boosts
0
Views
367
Activity
4d
First subscription stuck on "Missing Metadata" — can't submit
I'm trying to set up my first auto-renewable subscription and I'm completely stuck. I've filled in everything I can: pricing, the localized display name and description, and the review screenshot / images. Despite that, the subscription still shows "Missing Metadata" and won't let me move forward. Under Localization, the status stays on "Waiting for Submission." In Business (Agreements, Tax, and Banking) everything shows as "Active." Because of this I also can't submit new builds to the App Store: the app includes an in-app purchase that hasn't been approved in review yet, so the build gets blocked. Has anyone run into this? What's the correct order of steps to get the subscription out of "Missing Metadata" and actually submitted? Thanks in advance.
Replies
0
Boosts
0
Views
71
Activity
6d
Why my app clip is not opening with app clip code?
Hello! I am developing an app that includes an app clip. Recently, I launched my app on the App Store, but I discovered that some of the app clip codes are not functioning correctly. My AASA file is configured correctly (general deep links work with it, as well as some app clip URLs) and is also configured for app clips. { "appclips": { "apps": [ "TEAM_ID.maxood.AveBingo.AppClip" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo.AppClip", "paths": [ "/*", "/bingo/*", ] } ] }, "applinks": { "apps": [ "TEAM_ID.maxood.AveBingo" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo", "paths": [ "/", "/bingo/*" ] } ] } } I've also created the advanced app clip experience in App Store Connect and configured it to open links with my domain as the prefix: So if I create an app clip code with my root URL 'https://avebingo.com', my app clip is immediately launched. However, if I create an app clip code and want to launch my app clip for a particular bingo using the URL 'https://avebingo.com/bingo/<some_id>', it is not launched, and a popup says, 'This app clip is not currently available in your country or region.' Interestingly, app clip diagnostics in my iPhone settings indicate that everything is okay for my root URL. But for URLs like 'https://avebingo.com/bingo/some_id', it says the following, which indicates that my app is not launched in the App Store (but it is). Can you please share what do i do wrong and how to fix it? Thanks in advance.
Replies
3
Boosts
1
Views
1.2k
Activity
1w
Bundle Subscriptions - how does payment work across apps and companies
It may be documented in materials I haven't discovered yet but, how does the subscription payout work with more than one developer account? I assume you can specify the percentage and Apple splits it across the developers, but I haven't found any docs yet. To the same thought of Apple managing sending the funs to different companies, is it possible to have an app bundle by the same developer and have more than one bank account to distribute the funds? For business reasons, if App 1 and App 2 from the same developer want to have different finances and different bank accounts for subscription revenue, is that possible? The same concept above of 'split the payout' would apply.
Replies
0
Boosts
0
Views
73
Activity
1w
App Store Connect upload rejected — Invalid NSExtensionPointIdentifier for FamilyControls extensions despite approved entitlement
Our app com.dalesidebottom.betterus (Team: TK8M23SECQ) cannot upload to App Store Connect. Build 28, v2.0.0 is rejected server-side with a 409 error for two new extension points in v2.0: • com.apple.ManagedSettings.ShieldConfigurationExtensionPoint — Error ID: 7624408a-f318-4b4f-a8b8-1c359923f560 • com.apple.deviceactivity.report-extension — Error ID: 51b40a9e-fc60-402d-9ba7-f29bfbfc84b5 The com.apple.developer.family-controls Distribution entitlement IS correctly in our Distribution provisioning profiles (resolved via case 102892887667). The rejection is not a provisioning issue — it is App Store Connect's submission validation layer rejecting these extension point identifiers because they are new in v2.0 (not present in our approved v1.0). Our com.apple.deviceactivity.monitor-extension passes fine as it was in v1.0. We need these two extension points authorised on the App Store Connect submission backend for this app. We have been waiting weeks and have case 102892887667 open with no resolution.
Replies
1
Boosts
0
Views
133
Activity
1w
App Store Region change
Moin, Is it allowed to change the region of the Apple Store to access certain apps or Siri AI?
Replies
0
Boosts
0
Views
112
Activity
1w
Replet to apple
I’m obviously very new at this, but I built an app on Replit and I wanted to launch it at the App Store so I bought this membership. I don’t know how I’m supposed to get it to convert to that work for Apple.
Replies
1
Boosts
0
Views
89
Activity
1w
My first app on the Apple Store
I have my first app on the App Store and I’m unsure whether I’m seeing a normal App Store indexing delay or a storefront issue. The macOS version of my app is searchable and can be found normally in the Mac App Store. The iPhone/iPad version was approved, the direct App Store URL works, the app page shows a price, and the app can be reached from my website. However, neither the app name nor the developer name can be found through App Store search on iPhone or iPad. In addition, App Store Connect currently does not allow me to edit screenshots or other metadata, and the Mac storefront appears to be displaying incorrect screenshots. Is there a recommended Apple support path for App Store search indexing and storefront metadata issues, or does this indicate a known App Store Connect problem?
Replies
0
Boosts
0
Views
78
Activity
1w
We are currently unable to process your request. Please try again later.
The error "Address validation failed. Please update the legal entity address" is encountered when attempting to rectify the issue. However, efforts to resolve this problem lead to another issue: "We are currently unable to process your request. Please try again later."
Replies
2
Boosts
0
Views
662
Activity
1w
Transition from "Mac Catalyst" to "Designed for iPad"
Since the App Store only allows adding one native app, I want to disable my “Mac Catalyst” version app to enable its “Designed for iPad” version. How can I achieve this?
Replies
4
Boosts
1
Views
304
Activity
1w
Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
Replies
0
Boosts
0
Views
120
Activity
1w
Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
Replies
0
Boosts
0
Views
150
Activity
1w
Problems updating app
Hi, I have been trying to update an Apple TV app. Everything goes okay and even says "Ready to test.' When I go to the BUILD area, I do not see the current build that I uploaded to submit it for Review. The app # is: 1047065428 Please help! Dan Uff
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0
Boosts
0
Views
171
Activity
1w
Small error in the placement of the URL of an warning message
Small error in the placement of the URL of an error message: Hello, I just found a very tiny error, when this warning shows up, it tells about a url to learn more, except that url leads to an empty page because the url ends with a "." that got integrated to the url.
Replies
0
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0
Views
141
Activity
1w