Same situation here (Mexico, individual enrollment). I purchased the membership on July 29, 2026 (order W1605652250, paid with a debit card) and received the order acknowledgement email. 22 minutes later Apple emailed asking to verify my identity; I uploaded my passport the same day and received "We received your documents". Since then my developer account shows "Purchase your membership - complete your purchase now" as if no payment existed, and /enroll redirects me to the purchase page again. No receipt, no cancellation email, and the charge has not been returned to my card. I have opened case 20000123975008 and requested a callback. Enrollment ID: D9D7A2H499. Apple staff: I would really appreciate help reattaching my original order - I do not want to pay twice. Will update here with the outcome for others in the same loop.