@rainbowloveyogagirl Not tried yet. At the very beginning, I also didn't see that they had been published on the App Store by publishing the Header/Search Results assets directly, without releasing a new version. But at that moment, even the newly released app version didn't show up on the App Store because of the "Poster Frame Processing" issue (which seems to have been fixed by now).

Just realized my device uses iOS 27.0. The app was build with Xcode 27.1 (27A9275).

@dontonka Quick update: the issue has been fixed today. You can now submit your creative video assets if you previously removed them to release the new version.

Quick update: the issue has been fixed today. You can now submit your creative video assets if you previously removed them to release the new version.

@dontonka @manjuhere Quick update: the issue has been fixed today. You can now submit your creative video assets if you previously removed them to release the new version.

@dontonka Good! And I'll definitely give it a try when I visit!

Congrats! 🎉

@dontonka we noticed this Poster Frame Processing issue in this thread: https://developer.apple.com/forums/thread/849830. We didn't realize it was related at the time. This issue has existed for quite a while now, sigh.

Hi, we're encountering this issue as well: https://developer.apple.com/forums/thread/850858 https://developer.apple.com/forums/thread/851080 https://developer.apple.com/forums/thread/851868 As we discussed in https://developer.apple.com/forums/thread/850858, we found it might be related to the Creative Assets that are in "Poster Frame Processing" status. Hope it helps. Below is a thread about "Poster Frame Processing" issue: https://developer.apple.com/forums/thread/849830

Ah, it looks nice! The preview issues still exists. I contacted Apple Support, and it got released on the App Store now. But my another app got stuck again, so I sent another request this morning. No update or reply yet. I guess it's because of the weekend.

@BenJames agree, it seems to be related to the "Poster Frame Processing" assets. This issue has existed for a while now. There's a discussion here: https://developer.apple.com/forums/thread/849830

Good luck!

What's more, since the new App Store Connect, which introduces Creative Assets, was released earlier in October, I can imagine there're lots of app submissions these days. Also, because of bugs in App Store Connect, I think the support team is currently overwhelmed with support requests. So be patient. If you've already requested an expedited review or contacted Apple Support, just wait and prepare for your next version's development. And, be sure to provide the required documents for review.

In my experience, resubmitting the entire binary will make the review take longer than just using Edit and Resubmit for the same binary. I remember there is a warning that says something like, "Your app review will be put in the new pending queue".

Right, this is a UI display issue. I've reported it in both Feedback Assistant and Apple Developer Support. They're investigating. It's been a few days, though. You can check the thread here to keep it updated: https://developer.apple.com/forums/thread/850445