App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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auto-renewable subscriptions
I’m submitting the first auto-renewable subscriptions for my iOS app. Apple’s documentation says the subscriptions should be selectable from the app version page under ‘In-App Purchases and Subscriptions,’ but that section does not appear on my version page even though the build is attached and the subscriptions exist in App Store Connect. The subscriptions currently show ‘Waiting for Review.’ Please advise how to attach the subscriptions to the app version so I can complete first-time subscription submission.
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Screenshots not uploading
I've been struggling for days to upload screenshots to App Store Connect. The Chrome console is showing multiple upload errors with status 0. One screenshot did sneak in and did upload, but every one I upload just fails without any messages. It will stick around with a gray box and cloud icon saying the file has not uploaded yet. I've seen multiple online posts from the past suggesting waiting (I waited 2 days), trying different browsers, private mode, resaving the image, etc.. I've never had this issue in years of uploading screenshots to App Store Connect. I really think this has to be an issue on App Store Connect but their status page doesn't show anything. Is anyone else having this issue?
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Subscriptions Not Working for me
hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.
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App Store doesn't display English among available languages for my new app
I published several apps in the past that display the correct languages in the App Store, but my newest app, which has English as the default development language in Xcode, displays all languages set in Xcode except English. My other projects seem to be set up in the exact same way, except they display correctly. What could be the issue? Xcode project info: Localizable.xcstrings (English is also fully localized): App Store Connect website: App Store page (my Mac has the primary language set to Italian):
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App Approved And Again Subscription - "Waiting For Review"
Another Limbo with IAP. I'm genuinely baffled by this. My app " Tapix - AI Writing Keyboard " was reviewed, approved, and is currently live and downloadable on the App Store. Great except the auto-renewable subscription that I submitted at the same time is STILL sitting in "Waiting for Review." Let me spell out what this means for real users: A user finds my app on the App Store They download it They open it and hit the subscription screen Nothing works. They can't subscribe. The core functionality is locked behind a paywall that Apple hasn't approved yet. They think the app is broken They leave a 1-star review and delete it. This is an absolutely terrible first impression and there's nothing I can do about it from my side. Everything is configured correctly metadata, pricing, review screenshots, subscription group, product IDs all of it. The app was approved. The subscription just... wasn't. How is it possible that Apple approves and distributes an app but leaves the IAP that the app literally depends on in limbo? Shouldn't these be reviewed together? Why would you release an app to users in a state where its core monetization is non-functional? Every hour this sits in "Waiting for Review" is real damage and a launch that's essentially sabotaged through no fault of my own. I'm asking for any guidance on how to escalate this. This needs urgent attention. Thank you. App Name - Tapix AI Keyboard
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Cannot test IAP on development build using sandbox
Ok, so I've been following the directions in Apple's documentation here: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox?language=objc It lists a bunch of requirements all of which I have done. I have verified the strings exactly match for the bundle names and the IAP bundle names between my code and AppStoreConnect. The docs continue, saying to prepare to test: During developement[sic], build and run your app from Xcode. At this stage, you don’t need to upload your app binary to App Store Connect to test it in the sandbox environment. When the app loads, I see this error on the console in Xcode: [IAPManager] Store init failed: PurchasingUnavailable - Retrieve Products failed, and could not retrieve any products. UnityEngine.DebugLogHandler:Internal_Log(LogType, LogOption, String, Object) IAPManager:OnInitializeFailed(InitializationFailureReason, String) Unity documentation indicates that my app is reaching AppStore successfully but it is not responding with any products. The app exists in app store connect, but it has not been submitted for review. The IAP is created and showing as "Ready to Submit", and it is linked to the app. Xcode is NOT configured to use StoreKit (StoreKit settings set to "None"). Edit: I actually figured out how to sign-on using the sandbox account in Developer settings on my test device, but it didn't make any difference. I am using Unity Purchasing 5.1.2. Incidentally, I was able to successfully test the IAP flow for Android through Google Play. I think the problem is something with my app store connect configuration. I can't understand why following the documentation instructions isn't working for me. If I can't get this to work then I guess my next step will be to try to get TestFlight working instead. I don't see how I can submit an app for review if I can't test IAP process first locally. Thanks in advance for any help.
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Smart app download banner data not showing up
Hello! I'm reaching out because we're seeing an inconsistency in App Store Connect data after we implemented the iOS Smart App Download Banner on our websites: when we go to App Store Connect → App Analytics → Acquisition → Campaigns, we see: “There isn’t enough data to display campaigns.” despite the fact that we expect to see some download data there. Context: Apps: HomeRun – Get Things Done (App ID: 1506390428) and ProntoPro - Trova Professionisti (App ID: 1274970171) We deployed the iOS Smart App Banner on the corresponding web pages on March 5 (https://homerun.pl/ and https://prontopro.ch/) We have also created corresponding campaigns in App Store Connect and are passing tokens via the banner meta tag: We tested this in real life by downloading both apps at least 5 times using distinct Apple accounts which never downloaded the apps before. Verification You can visit our websites (https://homerun.pl/ and https://prontopro.ch/) and verify the Smart App Banner configuration by viewing the page HTML source and locating the apple-itunes-app meta tag and its affiliate-data value. If helpful, we can provide any other additional resource of info you might need. Thanks a lot in advance for your help!
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What steps should I follow to get started with iOS development?
Hey everyone 👋 I’m starting my journey in iOS app development coming from a Java background and I already have an app idea but want to approach things the right way so I’d love your guidance What AI tools do you recommend for coding debugging and learning Swift or SwiftUI 🤖 how do you approach app design 🎨 and where do you find UI inspiration graphics or useful resources for building apps 🚀 any tips or lessons learned would really help 🙏
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What’s the recommended approach for using (or avoiding) special characters in the App Store keyword metadata?
I am submitting an app to the App Store and want to understand the best way to handle keywords that include special characters. If a keyword has accents like coração and users may search for coracao without accents, should I include both versions or rely on Apple to match them automatically?
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Curious about the shift from iOS developer to full time indie developer Ask Me Anything 🚀📱
Hey everyone 👋 I have 14 years of experience in iOS development, starting in my mid-teens and later working as a senior and lead developer with Fortune 50 companies. Around 1.5 years ago I began my indie journey as a side hustle, and for the past 3 months I have been building apps full time with a growing portfolio and increasing revenue 📈 I currently handle everything myself including development, ASO, and design, with marketing planned for later 🚀 I just shipped a major release last week and taking a relaxed week now, so feel free to ask anything about iOS development, indie life, ASO, monetization, or related topics 💬
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Do I need to implement ATT?
Hello, I posted my app for review to the appstore. Reviewers could not find the App Tracking Transparency (ATT) permission request because I did not implement it... I am unsure if my app is tracking user the way ATT means it. The app collects user email, firstname, lastname (+ optional city of residence) and scores. This is used to show hall of fames score page and perform some internal analytics. There are no ads and I do not transmit this information to any third party web site, vendor or library. Do I need to implement ATT then? Thanks a lot. Have a nice day.
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App stuck in "Waiting for Review" since Feb 20 – no response to support ticket
Hello everyone, My app has been in "Waiting for Review" status since February 20, and it still hasn’t moved to the review stage yet. On March 9, I submitted a support ticket asking whether there might be any issue with my submission or if additional information is required from my side. However, I have not received any response from Apple so far. At this point, I’m not sure if I should continue waiting or if there is anything else I should do to resolve the situation. App ID: 6759365919 Ticket ID: 102839874589 If anyone has experienced a similar situation or if an Apple staff member could help check the status, I would really appreciate it. Thank you very much.
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Exporting users of a specific developer account
Hello, is there a (native) way to export list of users who are having access to a specific developer account with roles and list of apps where they have the access ? I am asking because for large enterprises with several hundred of developers we would like to keep an eye on it, who has, what kind of permissions. Selecting the users and copy-paste does not give a really useful inventory, opening each user and copy these information could require full capacity. Thank you. :-)
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App Review Pending Since February 3 — No Response From App Review Team
Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.
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Duplicate Charges on iOS 26.4 Beta - Refund Request Denied
I am currently running iOS 26.4 Beta and have encountered a critical issue with the in-app purchase system. Due to a system malfunction in this beta version, I was charged multiple times for the same purchase. I have already submitted a formal refund request through the official channels; however, the request was rejected/not processed. Has anyone else experienced similar billing issues on this specific beta build? Any advice on how to escalate this, given that the standard refund process has failed?
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