First time app submission. Business account.
Platform: iOS
Category: Sports
Nothing controversial. No wagering. No adult content. No health-related topics or information.
Free app. No in-app purchases.
Originally submitted August 8. Included all the standard information. Provided a video walk-through.
First review August 14 (six days later). Rejected literally in the same minute the review was opened. Reviewer (?bot) requested additional information. 99% of the information the reviewer requested had already been provided in the original submission.
We immediately provided the requested information.
August 17 the second review came through. The app was rejected due to "4.3(a) - Design - Spam. - Submitting an app with the same source code or assets as other apps already submitted to the App Store. Creating and submitting multiple similar apps using a repackaged app template. Purchasing an app template with problematic code from a third party. Submitting several similar apps across multiple accounts". The reviewer suggested we "submit a unique app with distinct content and functionality".
This made absolutely no sense.
We coded the app completely in-house. No third party. No templates.
This is the only app we have submitted. We don't have any other accounts.
There are literally no other apps that do what ours does. We have two pending patents on the technology. We developed four of our own computer vision models trained on literally thousands of images. The app is completely unique.
We provided a detailed response on the same day (August 17), explaining all of the above and attaching our two patent documents.
We've worked 9 months on developing this technology and application. The suggestion to just create a new "unique app" seems trite.
Four days later, still zero response.
It almost feels like nobody is actually reviewing the app at all. At best, they are taking a cursory one-minute look and just hitting reject and moving on to the next developer's submission.
Any ideas or suggestions, other than starting a new business and inventing another new technology so we can create a different app as Apple suggests?
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
0
0
30