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Should I cancel my submission? My game Kumome has been in review for over 2 weeks and in expedited review for 10 days.
Hey everyone, I posted here a few days ago explaining that my app has been "in review" for 15 days. In the meantime, when I click on it, it says "waiting for review". App review has messaged me back telling me “this is normal delay times” and “we have expedited the review process“ I really am starting to begin losing hope. App review has ignored my latest emails. This has cost me and my company quite a bit of money, and delayed my launch. At this point I’m wondering if there are alternatives to the App Store to distribute my game because threally isn’t practical for business. My game Kumome was supposed to have a launch nearly a month ago now. Should I cancel my submission and resubmit?
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Apr ’25
Please help: I've been in expedited review for over 5 days. In review for 9. No updates, and the email support is not answering my questions
Hey everyone, I posted here a few days ago explaining that my app has been "in review" for 10 days. In the meantime, when I click on it, it says "waiting for review". I have been having very inneficient back and forth with App review Support by email. These are the emails: Today I get a review telling me my App was rejected, yet on Appstore Connect, it's still in review. I wouldn't mind a rejection, as it would mean I can fix the problems, but this hiatus is just tanking all momentum we had. It feels extremely unprofessional on their part. The system is quite opaque. It's already cost me a launch, and now all of my marketing efforts are going down the drain, and I'm losing my customer's goodwill. I'm hesitant about cancelling my submission and relaunching it. Especially if I'm in "expedited" as they say. As an indie dev, this is quite disappointing. As I said, I wouldn't mind a rejection as it would mean I could do something, but being held up because of logistics is quite worrying. Any feedback would be appreciated.
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Apr ’25
"In review" & "waiting for review" at the same time. I have been in expedited review for over a week. What should I do?
Hi everyone. I have been trying to get the latest build of my game "Kumome" approved (or rejected for that matter) for the last week. Apple has told me that the game has been in expedited review for the past week. This has happened before, and the solution was to cancel my submission and resubmit. Upon doing that, my game was reviewed in 24 hours. It feels ridiculous that this is best solution. When I click on the "in review" in app description, it changes to "waiting for review". I'm at my wits end, and Apple support have been emailing me telling me "this is completely normal" or that "we will push it to the accurate team". It's a bit disheartening to know that we pay money, and give away part of our revenue to ultimately have no idea what's going on behind the scenes. Did anyone else find a solution to this?
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Apr ’25