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[Urgent] Bug Fix Update in Review for 12 Days — Collaboration Event Ends May 29
Hello Apple Review Team and Community, We are requesting expedited review of the bug fix update for App ID 6449141384. Despite multiple appeals and supporting materials submitted, rejections under Guideline 4.1(a) have continued for 12 days, and only 15 days remain until the event ends. Please review the details below. App Information App Name: HungryAliens / QWER x HungryAliens (iOS) App ID: 6449141384 Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) → Resubmitted with explanation of why the app is not a copycat May 7–8: Rejected again under Guideline 4.1(a) (Copycat) → Resubmitted with detailed explanation and supporting materials May 12: Contacted Apple Developer Support to explain the situation and request assistance → No response received to date May 13: New build resubmitted → Currently delayed in review Why This Is Urgent This update contains bug fixes for an active, ongoing collaboration event. The event ends on May 29 — 15 days from now. If the update is not released before then, players participating in the event will be directly and materially affected. Despite multiple appeals and Developer Support inquiries, the review has not been completed after 12 days. Why This Is Not a Copycat This app contains content developed under an official agreement between BY4M STUDIO, Korean idol group QWER, and EggKim Chodian, Magenta, Hina, and Siyeon are official members of QWER, and their appearance in the app is based on the collaboration agreement The app name "QWER x HungryAliens" is an official title used with QWER's consent The official collaboration verification document (PDF) has already been attached to the app review information The app is being promoted on QWER's official YouTube channel: https://youtu.be/vI6QCGZ5t0s What We Are Requesting The reason for the delay in reviewing the May 13 submission Expedited handling given the May 29 event deadline Thank you for your time. We look forward to your response.
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17 days without approval — new build stuck in review queue. Is this a process issue?
Hi, App ID 6449141384 has been stuck in App Review for 17 days. After repeated rejections on a previous build, I submitted a new build — but review hasn't started at all. I'd like to request that an Apple reviewer check the status and expedite the review process. If anyone has experienced the same issue or knows the escalation path, your input would also be appreciated. Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) May 7: Resubmitted with official collaboration authorization document → Rejected again under the same guideline May 12: Contacted Developer Support → No response to date May 13: New build submitted → Review has not started as of today Supporting Documentation The following was submitted in the review notes: Official collaboration authorization document from the IP holder (QWER, a K-pop group) Link to the IP holder's official channel promoting the app: https://youtu.be/vI6QCGZ5t0s Despite this, we have not received any specific guidance on why the rejection was upheld. Questions Is it normal for a new build to remain stuck in the review queue after repeated rejections on a prior build? If Developer Support does not respond, is there an official escalation path? The collaboration event ends on May 29. A response from an Apple reviewer or anyone who has navigated this situation would be greatly appreciated. Thank you.
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[Urgent] Bug Fix Update in Review for 12 Days — Collaboration Event Ends May 29
Hello Apple Review Team and Community, We are requesting expedited review of the bug fix update for App ID 6449141384. Despite multiple appeals and supporting materials submitted, rejections under Guideline 4.1(a) have continued for 12 days, and only 15 days remain until the event ends. Please review the details below. App Information App Name: HungryAliens / QWER x HungryAliens (iOS) App ID: 6449141384 Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) → Resubmitted with explanation of why the app is not a copycat May 7–8: Rejected again under Guideline 4.1(a) (Copycat) → Resubmitted with detailed explanation and supporting materials May 12: Contacted Apple Developer Support to explain the situation and request assistance → No response received to date May 13: New build resubmitted → Currently delayed in review Why This Is Urgent This update contains bug fixes for an active, ongoing collaboration event. The event ends on May 29 — 15 days from now. If the update is not released before then, players participating in the event will be directly and materially affected. Despite multiple appeals and Developer Support inquiries, the review has not been completed after 12 days. Why This Is Not a Copycat This app contains content developed under an official agreement between BY4M STUDIO, Korean idol group QWER, and EggKim Chodian, Magenta, Hina, and Siyeon are official members of QWER, and their appearance in the app is based on the collaboration agreement The app name "QWER x HungryAliens" is an official title used with QWER's consent The official collaboration verification document (PDF) has already been attached to the app review information The app is being promoted on QWER's official YouTube channel: https://youtu.be/vI6QCGZ5t0s What We Are Requesting The reason for the delay in reviewing the May 13 submission Expedited handling given the May 29 event deadline Thank you for your time. We look forward to your response.
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17 days without approval — new build stuck in review queue. Is this a process issue?
Hi, App ID 6449141384 has been stuck in App Review for 17 days. After repeated rejections on a previous build, I submitted a new build — but review hasn't started at all. I'd like to request that an Apple reviewer check the status and expedite the review process. If anyone has experienced the same issue or knows the escalation path, your input would also be appreciated. Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) May 7: Resubmitted with official collaboration authorization document → Rejected again under the same guideline May 12: Contacted Developer Support → No response to date May 13: New build submitted → Review has not started as of today Supporting Documentation The following was submitted in the review notes: Official collaboration authorization document from the IP holder (QWER, a K-pop group) Link to the IP holder's official channel promoting the app: https://youtu.be/vI6QCGZ5t0s Despite this, we have not received any specific guidance on why the rejection was upheld. Questions Is it normal for a new build to remain stuck in the review queue after repeated rejections on a prior build? If Developer Support does not respond, is there an official escalation path? The collaboration event ends on May 29. A response from an Apple reviewer or anyone who has navigated this situation would be greatly appreciated. Thank you.
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