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Reply to Unable to sign in managed Apple id in supervised device after Icloud subscription
We have a supervised device that is currently managed by a third-party MDM. There is a requirement to extend the iCloud storage for the Managed Apple ID on this device, so we purchased an Apple Business Essentials subscription. However, according to Apple’s documentation (link), it states: “Services included with Apple Business Essentials aren’t supported with an external device management service.” We would like assistance in understanding this limitation in our scenario, where: We only need the extra iCloud storage provided by Apple Business Essentials for the Managed Apple ID. Is it possible to retain third-party MDM management while still applying the increased iCloud storage from Apple Business Essentials to the Managed Apple ID? Note: We understand that account-driven user Enrollment can solve this
4w
Reply to Multiple Apps Content Filtering extension IOS 13
Request: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadUUID</key> <string>ca4fc908-8f2a-4dc9-94c4-3f2dd78964e5</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadOrganization</key> <string>MDM</string> <key>PayloadIdentifier</key> <string>com.mdm.20b7610d-0214-4ef1-b1a4-4d9b9b8335e4.iOSPlugin</string> <key>PayloadDisplayName</key> <string>iOS Plugin</string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadContent</key> <array> <dict> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadUUID</key> <string>f94706af-ba40-4fe1-9f7f-d64b3a839645</string> <key>PayloadType</key> <string>com.apple.webcontent-filter</string> <key>PayloadOrganization</key> <string>MDM</string> <key>PayloadIdentifier</key> <string>f94706af-ba40-4fe1-9f7f-d64b3a839645</string> <key>PayloadDisplayName</key> <string>Web Content Filter Policy</string> <key>FilterType</key> <string>Plugin</string> <key>Password</key> <string></string> <key>UserDefinedName</key> <string>MEMDM Filter</string> <key>ServerAddress</key> <string></string> <key>PluginBundleID</key> <string>com.manageengine.mdm.ios</string> <key>FilterSockets</key> <true/> <key>FilterBrowsers</key> <true/> </dict> </array> </dict> </plist> Response: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallProfile;Collection=78</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4001</integer> <key>ErrorDomain</key> <string>MCInstallationErrorDomain</string> <key>LocalizedDescription</key> <string>Profile Installation Failed</string> <key>USEnglishDescription</key> <string>Profile Installation Failed</string> </dict> <dict> <key>ErrorCode</key> <integer>4001</integer> <key>ErrorDomain</key> <string>MCInstallationErrorDomain</string> <key>LocalizedDescription</key> <string>Profile Failed to Install</string> <key>USEnglishDescription</key> <string>Profile Failed to Install</string> </dict> <dict> <key>ErrorCode</key> <integer>1009</integer> <key>ErrorDomain</key> <string>MCProfileErrorDomain</string> <key>LocalizedDescription</key> <string>The profile “iOS Plugin†could not be installed.</string> <key>USEnglishDescription</key> <string>The profile “iOS Plugin†could not be installed.</string> </dict> <dict> <key>ErrorCode</key> <integer>40000</integer> <key>ErrorDomain</key> <string>MCWebContentFilterErrorDomain</string> <key>LocalizedDescription</key> <string>The Content Filter service encountered an internal error.</string> <key>USEnglishDescription</key> <string>The Content Filter service encountered an internal error.</string> </dict> <dict> <key>ErrorCode</key> <integer>10</integer> <key>ErrorDomain</key> <string>NEConfigurationErrorDomain</string> <key>LocalizedDescription</key> <string>permission denied</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>5d6e2789ce3bf01bbe83776b9735b7176ec550e3</string> </dict> </plist> I have also got an issue regard this . I cant able to apply two plugin webcontent filters of different bundle identifiers to the same device. I have also tried with apple configurator steps too. I have attached the logs received from the device on the request of InstallProfile. Can you help on this?
May ’23