Hello Apple Support Team,
I am unable to add my bank account in App Store Connect. At the final submission step, I consistently receive the error “Bank key doesn’t exist,” which prevents me from saving my banking information.
I selected my bank and branch directly from Apple’s bank search list. My banking details are correct, but the error persists. The selected bank record is:
Bank: Yapi ve Kredi Bankasi AS
Branch location: Batman, Batman, Türkiye
Bank/branch code displayed by Apple: 0067 01088 072
My Paid Apps Agreement remains in “Pending User Info” status because I cannot complete the banking setup.
Could you please investigate whether the selected bank/branch record has a missing or mismatched bank key in your system and help me complete the setup?
Please let me know if you need any additional information.
Thank you for your assistance.
Kind regards,
Ahmet Mert KORKUT
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
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