Same failure mode here, on a different team — adding a data point in case it
helps narrow down the server side.
Team W2V4HBXWLJ · App ID fr.animapulse (Apple ID 6794420038),
created 24 July 2026, never released (still in Prepare for Submission).
Symptom — identical to the original report. The system sheet appears,
authentication succeeds (Face ID accepted), the sheet then displays
"Sign Up Not Completed", and ASAuthorizationController reports:
ASAuthorizationError.canceled (rawValue = 1001)
com.apple.AuthenticationServices.AuthorizationError
"The operation couldn't be completed."
userInfo: <empty>
The user never cancelled. Zero Sign in with Apple requests reach our
identity provider, so the authorization is abandoned before any token
exchange. Google sign-in, which goes through the same native id-token path
in the same app, works.
Client configuration verified — the App ID has the Sign In with Apple
capability enabled and is configured as a primary App ID
(PRIMARY_APP_CONSENT). The signed binary carries
com.apple.developer.applesignin = [Default], the embedded provisioning
profile grants that same entitlement, and the distribution profile is active.
Controlled experiment (3 August 2026) — to isolate the variable, we
created a throwaway App ID fr.animapulse.essai that same day (default
configuration, Sign In with Apple as a primary App ID), shipped the same
binary under it through internal TestFlight, and tested it on the same
device and Apple Account while watching our identity provider's logs live.
Result: identical failure — sheet completes authentication, then
"Sign Up Not Completed", 1001, zero requests server-side. On that same
device and Apple Account, third-party App Store apps using Sign in with
Apple work normally. Two App IDs of our team — one of them an hour old —
fail where every other team's apps succeed.
Feedback Assistant: FB24150280