We have been waiting for almost two months without receiving any clear response or resolution.
During this time, we have opened multiple support cases, contacted Apple Support several times, and posted about the issue in this forum. Unfortunately, we still have no solution, and it feels like nobody is actually reviewing our case.
This has been extremely disappointing. We are trying to move forward with the production release of our application, but this enrollment issue has blocked us for nearly two months.
Our experience with Android has been completely different. Reviews and related processes have generally been completed within seven days or less, with much clearer communication. I genuinely expected Apple, considering its reputation and the size of the company, to provide an even better developer experience.
I understand that verification and enrollment procedures are necessary, but waiting almost two months without a clear explanation, timeline, or resolution is very frustrating.
At this point, we simply need someone from Apple to properly review our case and tell us what is preventing the enrollment from being completed and what we need to do to resolve it.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags: