Hello, My Apple Developer Program membership lapsed and my app was removed from the App Store. I paid for the renewal on 07.07.2026, but the membership has still not been activated and i didn't received any receipt info as enrollment id or order id, only email notification about successful purchase. I have two open support cases: 102939243432 (Program Enrolment) and 102938570553 (Program Purchase and Renewal). I have never received any email reply from Apple Developer Support. The case page showed some activity on July 14, but no actual message ever reached me (I have also checked spam) — so I have had zero communication on these cases since they were opened. The contact page no longer offers the email option for my cases, only "Call". However, requesting a callback fails with "OB Error: 'Country not supported'" for any phone country code, because my account region is Kazakhstan — so the only contact option shown to me is one that cannot work. (The details page also crashes with a JavaScript error: getAcceptedCountryCodes: Cannot read properties of undefined (reading 'map') — the solution/offer response contains an empty countryItccList.) If this renewal is pending an identity verification step, could you please send me the document upload link by email, since a phone callback is not available for my country? Could someone from Apple Developer Support please look into my cases? Thank you.