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Apple Wallet not showing correct amounts for grocery delivery platform
We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!
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Payment card roadmap features
We are an issuer processor for payment cards. Our TSP is Discover. Two questions about payment card features in Apple Wallet that we and our users would really love to see. Live balance on the face of a prepaid card in Apple Wallet. Currently, this is not something we can do inside Apple Wallet. Curious if Apple has a payment card balance display feature anywhere on the roadmap (I believe there is a similar feature called "connected cards" but it's not globally available and not exactly the same) Custom push notification into Apple Wallet for a card, similar to how Apple displays notifications of purchase receipts, except controlled by card issuer processors. As a bonus, it would be great to send rich text messages with deep links to our own app.
2
0
100
6d
Apple Wallet not showing correct amounts for grocery delivery platform
We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!
Replies
1
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0
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444
Activity
2d
Payment card roadmap features
We are an issuer processor for payment cards. Our TSP is Discover. Two questions about payment card features in Apple Wallet that we and our users would really love to see. Live balance on the face of a prepaid card in Apple Wallet. Currently, this is not something we can do inside Apple Wallet. Curious if Apple has a payment card balance display feature anywhere on the roadmap (I believe there is a similar feature called "connected cards" but it's not globally available and not exactly the same) Custom push notification into Apple Wallet for a card, similar to how Apple displays notifications of purchase receipts, except controlled by card issuer processors. As a bonus, it would be great to send rich text messages with deep links to our own app.
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2
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0
Views
100
Activity
6d