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Issue with Top-Up Flow on iPhone 14 Pro Max (iOS 18.6.2) in TestFlight
Hi Apple Team and Developers, I’ve been testing the Top-up flow in our app via the TestFlight environment. Across multiple devices (around 10 tested), everything works fine with no issues. However, on one specific device — iPhone 14 Pro Max running iOS 18.6.2 — I’ve noticed an intermittent issue: When performing a Top-up, the Apple UI first shows a successful purchase confirmation. Immediately afterward, another UI prompt appears asking the player to re-enter their Apple ID password. At the same time, Apple returns a ghost string that we cannot use to verify the user’s package bundle ID. This creates potential confusion for users, as they see both a success confirmation and an unexpected password prompt. I’m unsure if this behavior is expected or if there’s a recommended way to handle or prevent this issue. Has anyone else encountered something similar, or does Apple have a suggested fix/workaround for this? For reference, here’s a short video of the issue in action: \🔗 https://drive.google.com/file/d/1Ml-QpEu4ocoxn-W3wEMsFMbXy2QdwbHB/view?usp=sharing Any guidance would be greatly appreciated. Thank you for your support!
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Oct ’25