I have an app that was transferred from another account, but now the notifications are not working with the account's Team ID, Key ID, and .p8 file.
Here are the details:
On 9/14, the app was transferred to my RingCentral account. We tested the notification features, and everything worked well (both VoIP and normal push notifications). At that time, the server was still using the old Team ID, Key ID, and .p8 file configuration.
On 9/24, we noticed that the notification features had stopped working. We then switched to using RingCentral's Team ID, Key ID, and .p8 file, and the notifications started working again.
This raises some questions about the app transfer and notification configuration process:
3.1 After an app is transferred, do we need to immediately switch to the new account’s configuration (in this case, the RingCentral account: Team ID, Key ID, and .p8 file)?
3.2 How long does the old configuration (ld account) remain valid for notifications after an app is transferred (in this case, the Unify Office app: Team ID, Key ID, and .p8 file)?
Thanks in advance for your help!
Topic:
App Store Distribution & Marketing
SubTopic:
General