Hi, I have same problem as you. Now I'm thinking it's something related to Serbia or both of our locations as it's the same. On Saturday I wanted to enroll and pay year subscription but I could scan the documents, the problem was that 17 pro max camera somehow won't switch lenses and it's stuck on one that needs to put ID further away from the cam. After multiple times it gave me an error that it's not useable, but I wouldn't quit so I opened my mac and downloaded developer from app store and tried from there. Funny enough macbook camera scanned Serbian ID (even tho the image quality was complete garbage) and it gave me details to confirm with address and my name in english. After confirming I got "Contact Support" and that was it. I contacted them and just got a reply 30min ago. Read this segment.... "First off, I would like to apologize for the recent delay in processing time. We are currently experiencing an increased number of requests, and we’re doing our best to respond efficiently to each one. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. " Of course I replied and I'm asking for reasons why I can't enroll or even continue with this procedure. To be honest it's such a shame that I waited 3 days for not even getting the reasons for this. Hope they will fix this ASAP so we can both start working on our apps.