Recently started receiving multiple AVErrorMediaServicesWereReset Error (11819) complains from our users
User's video doesn't start for some reason.
I have researched this issue but with no success, because i can't recreate the problem.
All i could find is that users experiencing error have in common is this:
its on DRM content only (we use FPS)
non-drm content plays normally.
restarting device doesn't help
different network doesn't help either
Both iOS app and Mobile web have this issue (probably something with device)
Deleting and redownloading the app doesn't help too.
Last iOS version too (or close to last)
Would be very grateful for any help! Thanks
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