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Reply to Account suspended due to automated 14-day timeout during address verification
Same issue here. I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted. I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead. Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update. I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable. Team ID: Q84WVJLV4M — Case number: 102919611983 If I hear anything useful, I'll post an update here.
Jul ’26
Reply to Cannot accept updated Developer Agreement: Shown 'Join Program' screen despite having active apps
Same issue here. I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted. I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead. Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update. What makes this hard to accept is that I quit my job to work on these products full-time. Every week stuck in this queue is time and momentum I can't get back — I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable. Team ID: Q84WVJLV4M — Case number: 102919611983 If I hear anything useful, I'll post an update here.
Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
I'm going through the same issue as yours. My enterprise developer account was active since Nov 2023 with verified DUNS. I received an email asking for documents for full verification. I lost access exactly 14 days after that email went out. I called the support and they said my employee verification document was not what they expected. I resubmitted everything. It's been a month and I'm waiting to hear from them. I can't update apps or make fixes. Push notifications are not working. I see the same: developer.apple.com/account shows “Join the Apple Developer Program” In Certificates, Identifiers & Profiles, I get: “Team ID is not associated with an active membership.” Case id: 102919611983
Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
I'm going through the same issue as yours. My enterprise developer account was active since Nov 2023 with verified DUNS. I received an email asking for documents for full verification. I lost access exactly 14 days after that email went out. I called the support and they said my employee verification document was not what they expected. I resubmitted everything. It's been a month and I'm waiting to hear from them. I can't update apps or make fixes. Push notifications are not working. I see the same: developer.apple.com/account shows “Join the Apple Developer Program” In Certificates, Identifiers & Profiles, I get: “Team ID is not associated with an active membership.”
Jul ’26
Reply to Cannot accept updated Developer Agreement: Shown 'Join Program' screen despite having active apps
@Tomasz-Polak Please check your developer accounts now. I was able to accept the agreement just now. Its working for me. I sent a frustrated email and mentioned how it was broken for us and included the case id for all us folks. I hope its fixed for you all.
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Jul ’26
Reply to Account suspended due to automated 14-day timeout during address verification
@nseregaa Please check your developer account now. I was able to accept the agreement. Its working for me. I sent a frustrated email and mentioned how it was broken
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Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
@PengYang @cmakthat Please check your developer accounts now. I was able to accept the agreement. Its working for me. I sent a frustrated email and mentioned how it was broken for us and included the case id for all us folks. I hope its fixed for you all.
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Jul ’26
Reply to Account suspended due to automated 14-day timeout during address verification
Same issue here. I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted. I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead. Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update. I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable. Team ID: Q84WVJLV4M — Case number: 102919611983 If I hear anything useful, I'll post an update here.
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Jul ’26
Reply to Cannot accept updated Developer Agreement: Shown 'Join Program' screen despite having active apps
Same issue here. I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted. I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead. Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update. What makes this hard to accept is that I quit my job to work on these products full-time. Every week stuck in this queue is time and momentum I can't get back — I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable. Team ID: Q84WVJLV4M — Case number: 102919611983 If I hear anything useful, I'll post an update here.
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Jul ’26
Reply to Individual enrolment stuck at "ID Verification Rejected" — no detail surfaced, support silent past SLA
Have you tried requesting for escalation? We are dealing with identity verification for our enterprise account but ours was an existing developer account active since 2023 November. We are into week 5 now
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Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
I will let you know if I hear anything from Apple on my side. Likewise keep me posted if apple follows up. It will be helpful for me to know whats going on. We both have a very similar trivial issue thats holding us back 🤷
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Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
I'm going through the same issue as yours. My enterprise developer account was active since Nov 2023 with verified DUNS. I received an email asking for documents for full verification. I lost access exactly 14 days after that email went out. I called the support and they said my employee verification document was not what they expected. I resubmitted everything. It's been a month and I'm waiting to hear from them. I can't update apps or make fixes. Push notifications are not working. I see the same: developer.apple.com/account shows “Join the Apple Developer Program” In Certificates, Identifiers & Profiles, I get: “Team ID is not associated with an active membership.” Case id: 102919611983
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Views
Activity
Jul ’26
Reply to Active Apple Developer Program membership, but account still not restored after identity verification review
I'm going through the same issue as yours. My enterprise developer account was active since Nov 2023 with verified DUNS. I received an email asking for documents for full verification. I lost access exactly 14 days after that email went out. I called the support and they said my employee verification document was not what they expected. I resubmitted everything. It's been a month and I'm waiting to hear from them. I can't update apps or make fixes. Push notifications are not working. I see the same: developer.apple.com/account shows “Join the Apple Developer Program” In Certificates, Identifiers & Profiles, I get: “Team ID is not associated with an active membership.”
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Activity
Jul ’26