Same issue here.
I received the "We need more information" email and submitted the requested documents. My first submission was rejected without any notification — I only found out after the deadline had passed, when my account access was already restricted.
I resubmitted everything after contacting Apple Developer Support: government photo ID, business registration, proof of my role in the company, domain ownership, and a signed signing-authority letter on company letterhead.
Support has confirmed the case is with their internal operations team and that no further documents are needed from me. But it's now been over a month with no timeline and no substantive update.
I can't ship updates, push notifications are down for existing users, and marketing is on hold. For a paid account in good standing since 2023, this is honestly unbelievable.
Team ID: Q84WVJLV4M — Case number: 102919611983
If I hear anything useful, I'll post an update here.