Same here. I submitted a build 2 weeks ago with no status updates. I opened a case via email and didn’t hear back so I called support and they said it wasn’t normal and submitted an expedited request. Then after 2 days I didn’t hear anything so I called again and they told me that wasn’t normal either and said they would mark it on their calendar to follow up with the developers on. 2 more days went by and I hear nothing from supports promise so I once again and was told the same thing, that this isn’t normal and they’ve sent multiple requests to their development team. They keep telling me “24 more hours” and when I don’t hear back, I call again and they just keep telling me to call back in 24-36 hours If it’s not approved. I have no idea how me calling every day will help if multiple expedited requests have been sent as well as “emailed requests“.