3 Months now

So far, I’ve created three cases. For each one, I only received the initial acknowledgment email asking me to reply when I’m ready. I’ve responded multiple times to confirm that I am ready, but I haven’t received any further communication. Please help !

I’ve replied to all correspondence, but after the initial email stating “We are ready, just tell me to start,” I haven’t received any follow‑up despite confirming several times that I’m ready to move ahead. I’m feeling quite disappointed with the communication so far.