Hello everyone, I'm hoping someone from the Apple Developer support team or another developer who's been through this can help. Enrollment ID: 399HW7BF9D Support case number: 102948028772 Organization: CHARRY - INDUSTRIA E COMERCIO DE CONFECCOES LTDA Timeline so far: I received a request for identity verification documents (government-issued photo ID, employment verification letter, and a business document/CNPJ card for the organization). I submitted all three requested documents through the secure upload portal over 15 days ago. I opened a support case (102948028772) to follow up - status still shows "being processed," with no update. I sent a follow-up email to Developer Relations - no response. Checking developer.apple.com/account directly, the enrollment still shows as "being processed." At this point I've tried every channel I'm aware of (document upload, support case, email follow-up) with no response for over two weeks. This is delaying a planned app launch for our company. Has anyone else experienced a delay like this? Is there anything else I should try, or can someone from Apple please take a look at case 102948028772 / enrollment 399HW7BF9D? Thank you in advance for any guidance