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FamilyControls entitlement pending since June 2, 2026 — Team ID 5499VUQ6PC
Hello, I am the developer of Kiddowall, a B2C parental control app for iOS. I submitted a request for the com.apple.developer.family-controls entitlement on June 2, 2026 (support case #102905280650), and also followed up via an existing case #102905007339. Apple support indicated a 48-hour (2 business days) response time when the case was created. We are now past that window with no update on entitlement status. Request details: Team ID: 5499VUQ6PC Bundle ID: com.kiddowall.child App Bundle ID (parent): com.kiddowall.parent — Kiddowall — Parental Control (BDC, France) Entitlement requested: com.apple.developer.family-controls Support case: #102905280650 Current status: Submitted (no update in 4 days) Context: Kiddowall is a B2C parental control application for French families. Without the FamilyControls entitlement, we cannot implement proper on-device content filtering or screen time management without requiring MDM supervision — which is not viable for a consumer app (it requires factory reset via Apple Configurator 2 or ABM/DEP enrollment). FamilyControls is the only Apple-approved path to build a real parental control app for B2C without supervision. We are committed to full compliance with Screen Time API guidelines. Can anyone from Apple staff confirm the status of case #102905280650, or advise on next steps to expedite this request? Thank you. — Franck MAUDET (Kiddowall)
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FamilyControls entitlement pending since June 2, 2026 — Team ID 5499VUQ6PC
Hello, I am the developer of Kiddowall, a B2C parental control app for iOS. I submitted a request for the com.apple.developer.family-controls entitlement on June 2, 2026 (support case #102905280650), and also followed up via an existing case #102905007339. Apple support indicated a 48-hour (2 business days) response time when the case was created. We are now past that window with no update on entitlement status. Request details: Team ID: 5499VUQ6PC Bundle ID: com.kiddowall.child App Bundle ID (parent): com.kiddowall.parent — Kiddowall — Parental Control (BDC, France) Entitlement requested: com.apple.developer.family-controls Support case: #102905280650 Current status: Submitted (no update in 4 days) Context: Kiddowall is a B2C parental control application for French families. Without the FamilyControls entitlement, we cannot implement proper on-device content filtering or screen time management without requiring MDM supervision — which is not viable for a consumer app (it requires factory reset via Apple Configurator 2 or ABM/DEP enrollment). FamilyControls is the only Apple-approved path to build a real parental control app for B2C without supervision. We are committed to full compliance with Screen Time API guidelines. Can anyone from Apple staff confirm the status of case #102905280650, or advise on next steps to expedite this request? Thank you. — Franck MAUDET (Kiddowall)
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