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App Store Connect error: "Upload a screenshot for 13-inch iPad" even though screenshots are uploaded
Hello everyone, I am trying to submit my iOS app version for review, but I am getting the following error in App Store Connect: "Não foi possível adicionar para revisão: É necessário carregar uma captura de tela para telas de iPad de 13 polegadas." ("Unable to add for review: You must upload a screenshot for 13-inch iPad displays.") However, as seen in the screenshot tab for iPad 13-inch display, I have already uploaded multiple screenshots for this device size. I have checked the Media Manager and tried clicking "Save" before clicking "Add for Review", but the validation error persists. Has anyone encountered this issue before? Is this a bug in App Store Connect, or could my image dimensions/color profiles be slightly off despite showing up in the upload grid? Thanks in advance for any assistance!
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129
3h
App Store Connect error: "Upload a screenshot for 13-inch iPad" even though screenshots are uploaded
Hello everyone, I am trying to submit my iOS app version for review, but I am getting the following error in App Store Connect: "Não foi possível adicionar para revisão: É necessário carregar uma captura de tela para telas de iPad de 13 polegadas." ("Unable to add for review: You must upload a screenshot for 13-inch iPad displays.") However, as seen in the screenshot tab for iPad 13-inch display, I have already uploaded multiple screenshots for this device size. I have checked the Media Manager and tried clicking "Save" before clicking "Add for Review", but the validation error persists. Has anyone encountered this issue before? Is this a bug in App Store Connect, or could my image dimensions/color profiles be slightly off despite showing up in the upload grid? Thanks in advance for any assistance!
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129
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3h