My app was submitted for review in test flight almost 5 weeks ago and there is no update till now. Similar thing happened when I was trying to release the regular version (not TestFlight) and I had to wait for 3+ weeks. Is this the norm now? I have expedited and called support. They give generic answers that they are expediting and there is nothing else to do. Is there anything that I am missing here to get my app review done?

I have submitted my app for review almost 2 weeks ago. I have been eagerly awaiting it but did not hear back. I have also expedited a week ago with no luck. How can I expedite the review? Thank you.