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URGENT: Slow App Review Costing Real Users
I deployed an app a month ago. It was initially a project for my iOS portfolio. It wasn't an app I intended to take seriously or anything. But then, I received 1,700 downloads within a month with zero marketing, for some weird reason. Probably because that niche isn't crowded. I only found out that people were using it when I received mass reports of inappropriate content in my email. But the retention was poor due to the fact that it lacked engaging features. Currently, users can't really interact with each other apart from public post comments and public video matches. A lot of the users requested for more features, such as direct messages, direct video/voice calls and live streams alongiside critical bug fix requests. So I decided to push them in a later update. But then, this update has been in review for about 6 days now. It's been saying "waiting for rewiew". I've submitted an expedited request. I also contacted apple support yesterday 24 hours ago. Still nothing. I've shipped updates to the same app before and other apps and they got approved within hours. I honestly don't know why this particular one is taking too long. I'm kinda starting to freakout because the user churn is high. And the updates, which the users requested for, would partially patch the leaking bucket. Firstly is this normal? This is honestly messed up considering the fact we all paid $100. This is straight up fraud at this point. If I'm gonna lose users as a result of the shitty app review, then why charge anything at all?????
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URGENT: Slow App Review Costing Real Users
I deployed an app a month ago. It was initially a project for my iOS portfolio. It wasn't an app I intended to take seriously or anything. But then, I received 1,700 downloads within a month with zero marketing, for some weird reason. Probably because that niche isn't crowded. I only found out that people were using it when I received mass reports of inappropriate content in my email. But the retention was poor due to the fact that it lacked engaging features. Currently, users can't really interact with each other apart from public post comments and public video matches. A lot of the users requested for more features, such as direct messages, direct video/voice calls and live streams alongiside critical bug fix requests. So I decided to push them in a later update. But then, this update has been in review for about 6 days now. It's been saying "waiting for rewiew". I've submitted an expedited request. I also contacted apple support yesterday 24 hours ago. Still nothing. I've shipped updates to the same app before and other apps and they got approved within hours. I honestly don't know why this particular one is taking too long. I'm kinda starting to freakout because the user churn is high. And the updates, which the users requested for, would partially patch the leaking bucket. Firstly is this normal? This is honestly messed up considering the fact we all paid $100. This is straight up fraud at this point. If I'm gonna lose users as a result of the shitty app review, then why charge anything at all?????
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