Dear Apple Developer Community,
I'm reaching out in desperation after 50+ days of inexplicable delays for my app "JPG to PDF: Smallpdf Drive". Here's my timeline:
April 24: Entered "In Review" (14 days)
May 16: Canceled/re-submitted after no progress
May 29: New build submitted → "Ready for Review" (18+ days and counting)
June 5 & June 12: Apple Support confirmed delays (Cases #102582876314, #102614832873) but took no action
Critical facts:
• Violates Apple's stated 24-48hr review policy
• Contains urgent bug fixes for paying users
• Support now threatening to ignore future expedite requests
Has anyone else faced 2+ month delays? Any advice beyond:
✓ 5+ support tickets
✓ 3 "escalations"
✓ Countless hours wasted?
This is destroying my indie developer business. @AppleEmployees - please advise.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review