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Individual enrollment rejected and re-enrollment blocked - no response for 3 weeks
Hello Apple Developer Support and Community, I am trying to enroll in the Apple Developer Program as an Individual from Türkiye using my long-standing Apple Account. My initial enrollment was rejected, and I am now unable to retry the verification or submit a new enrollment using the same Apple Account. Timeline: Original support case: 20000125733191 Developer Support replied two days after the case was opened and requested identity documents. I submitted all requested documents through Apple’s secure upload link. Approximately three weeks have passed without any further response, despite my follow-ups. I have also tried contacting Developer Support by phone but have been unable to reach an advisor. Today, I opened a new escalation case: 20000149514442 Could Apple Developer Support please: Confirm that my submitted documents were received. Review and escalate both cases to the Enrollment or Identity Verification team. Manually clear or reset the rejected enrollment state so that I can re-enroll using the same Apple Account. Let me know if any additional information or verification is required. I am not asking Apple to bypass its verification requirements. I am ready to provide any additional information through a secure channel. I simply need a clear response and a supported way to continue enrollment with my existing Apple Account. Enrollment type: Individual Original case: 20000125733191 New escalation case: 20000149514442 Thank you for your assistance.
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Individual enrollment rejected and re-enrollment blocked - no response for 3 weeks
Hello Apple Developer Support and Community, I am trying to enroll in the Apple Developer Program as an Individual from Türkiye using my long-standing Apple Account. My initial enrollment was rejected, and I am now unable to retry the verification or submit a new enrollment using the same Apple Account. Timeline: Original support case: 20000125733191 Developer Support replied two days after the case was opened and requested identity documents. I submitted all requested documents through Apple’s secure upload link. Approximately three weeks have passed without any further response, despite my follow-ups. I have also tried contacting Developer Support by phone but have been unable to reach an advisor. Today, I opened a new escalation case: 20000149514442 Could Apple Developer Support please: Confirm that my submitted documents were received. Review and escalate both cases to the Enrollment or Identity Verification team. Manually clear or reset the rejected enrollment state so that I can re-enroll using the same Apple Account. Let me know if any additional information or verification is required. I am not asking Apple to bypass its verification requirements. I am ready to provide any additional information through a secure channel. I simply need a clear response and a supported way to continue enrollment with my existing Apple Account. Enrollment type: Individual Original case: 20000125733191 New escalation case: 20000149514442 Thank you for your assistance.
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